Castle Hotels with Wi-Fi

"Friendly and slick service at Reception on arrival with an excellent central location. Despite the busy and lively surroundings the sense of calm and quietness is remarkable and provided two very good nights of sleep on a weekend when the nearby city night life was buzzing. Great stay."

"device was brilliant from checking in , they were very busy , but magee time to take our bags until our check in time . When we arrived home i realised I had left my purse hidden in our room 😢. I phoned the and spoke to the desk clerk and they went straight to our old room and found my purse and phoned me straight back . 😊. Thank you to all the staff ."

"A decent hotel. The room and bathroom was large, clean, and the bed was comfy. My gripes: - No complimentary water bottle at check-in - No toiletries package - A broken hairdryer, and even if it was working, there was no plug for it in the bathroom. - Bedroom layout meant it was hard to see the TV from the bed. - For a supposedly luxury hotel, the swimming pool was below standard. For the price, it’s not the best."

"I would like to recommend this hotel. The reception service is extremely kind and friendly. I contacted them when I lost my stuff and then they immediately do found it for me. Lovely service, good location and cheap price."

"I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants. The room was fabulous too OMG I didn’t wanted come home. :( I had room service I had pasta bolognaise which was blinking lush I wanted another one."

"Wifi in the room didn’t work I had to check twice with the reception but it didn’t work I had to go to the lobby to access wifi. Despite having allowed to check out at 1pm housekeeper still knocked on my door at 12pm. Receptionist gave wrong info about going to the city. They made mistake with my number of luggages. Very disappointed with this Marriott property"

"The hotel is centrally located with being near to all major attractions and shopping places in the city , Great room and service . Recommended to stay"

"Positives: Receptionist on the desk was nice and polite. The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed. Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed! The receptionist did say if it was too loud we could move but it wasn’t at 3pm. And there was no point in moving at 2am when we heard the outside noise. If I could guarantee a room that was definitely quiet I would stay again."

"I stayed here for one night for a brief business trip to Cardiff. Its location is amazing right next to the main train station.  this made it very very convenient to travel in from London and check in within minutes. The room was comfortable and the shower and bathroom were great. The breakfast was also quite impressive considering the hotel isn’t very expensive."

"I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation."