Hotels Near Studio 102 in Irving

Ugh. Wish we’d read the reviews here first. No love for Diamond members. We couldn’t even get the breakfast voucher without updating something in my husband’s Hilton profile. Then, despite his profile stating that he prefers high floors by the elevator, we got 2nd floor on the opposite end of the hall… in a room that had a smell. Windows were dingy. Room was literally basic, at best. No bottled water either - should have been standard for Diamond members. The cherry on top was no late checkout… not even the 30 minutes other people got! Never mind that my husband is LIFETIME DIAMOND. Not one person at that front desk… either in the afternoon when we checked in or the morning when we checked out was friendly or cared remotely about customer service - they were clearly punching a clock and couldn’t be bothered. Best advice - stay somewhere else! There are plenty of other hotels nearby! My husband has stayed this hotel numerous times in the last hotel for work and will never be back.

Check-in was not the best. Asked if I could get early check-in and ending up after their normal check-in time if I recall correctly. They were not that informative on if they would be able to do check-in early. Also said they were booked when I tried to stay the next day, but their website had rooms available and on other websites and on theirs.

My family was in the area to visit schools. They were very impressed with the construction of the hotel and lay out of the rooms, even the parking lot was nice. Everything was beautiful and very clean. The breakfast buffet was very good too! The location was great! We would certainly stay here again.

Despite the long-standing reputation that accompanies the Hilton brand, I was underwhelmed by this location and its seemingly outdated facilities, rooms, and amenities. Upon check-in, we were directed to our rooms on the back side of the building, only to see a sign asking to purchase daily parking. Whether or not that is for the travelers going to and from DFW or not, still required clarification with the front desk who seemed surprised that “free parking” is advertised online when booking. The rooms are the toughest selling point. The air-conditioning unit worked so effectively that the rooms ran very cold and humid causing damp sheets and mosquitoes to pester my every movements. In fact, the humidity and dusty vents gave my father-in-law a sinus infection. The popcorn ceilings made it appear as if I was booked in an antiquated motel. Lastly, water pressure wasn’t the greatest. Where the rooms and staff lacked, the quick access to the toll roads and the greater DFW area was a huge plus.

Marriott Bonvoy Ambassador member and traveling on business. Great hotel and pleasant location. Friendly front desk and my room was upgraded per my Marriott status. Concierge lounge was well maintained and stocked with refreshments. Convenient parking and coffee was pretty good. I’ll stay here again and bring my running shoes next time, there’s a very cool trail around the lake.

I really enjoyed staying here at this property. The front desk staff treated me very well and they gave me all the information, including Wi-Fi and breakfast times as soon as I checked in. The rooms were also very clean and I couldn’t have asked for better. I was very comfortable at this property because everything was absolutely great.

Stayed for a night after arriving late from the airport and it was perfect for our needs. The hotel is one of a long line of airport hotels not too far from the airport. I checked in and picked a room using the Hilton app and went straight to my room. I was on the second floor and heard absolutely no traffic or airplane noise, which I was surprised at given the proximity to the runway. The room was clean and spacious, as was the bathroom. The kitchen area has a large fridge, microwave, coffee maker and dishwasher. There were clean dishes and cups inside the dishwasher. I found it curious that even though there is a kitchen where you can prepare food, there is nowhere to sit down and eat, just the desk with one chair. If there is more than one person, they would have to sit on the sofa. In the lobby, the breakfast buffet was well stocked and the area was kept clean. Just be aware that the warm food options are prefab egg sandwiches and such. There are no restaurants, convenience stores, etc. within walking distance so you will need a car if you want anything outside the hotel. Overall I had a good stay and would return.

I got married very recently and my wife loved the cleanliness of the bathroom areas. For my part, the hallways were always very clean and the cleaning staff was always very attentive, the towels were impeccable and the beds were always clean. We stayed for 5 days

Our stay was good. The only problem we had was getting the shuttle - the person who answered the phone to assistance was not helpful. The shuttle took 45 minutes to arrive. After we got to the hotel, everything went smoothly except that they charged us the full rate a second time. I am working with trip.com now to resolve the matter. The hotel itself was very clean and comfortable. Photo of the shop attached to help others find what they are looking for.

I had such high hopes upon making the reservation. I had stayed at the Ritz property in downtown Dallas a few years ago and was blown away. It was such a solid, classy property. They hit all of the right notes for a high end experience from the staff to the room to the restaurant to the bar. Everything was a top notch experience. I am really disappointed to say that Las Colinas misses this mark. . .not just by a little bit but by a lot. It is a former property of a competitor that was purchased and rebranded as a Ritz Carlton. The check in went well. Well trained and professional desk staff. The first disappointment of the two days was walking into the room. Absolutely nothing special about the room. It could have been a Holiday Inn. Small for Dallas standards. As a Bonvoy member, I am used to checking into the room with my name on the television screen as a welcome. The tv said, 'Welcome, Tommie. . ' I am not Tommie. For the price that I paid, I was pretty disappointed with the room size so I thought, 'Oh, maybe they made a mistake and put me in the wrong room.' I called down and told them about the tv message. . . No, I was not in the wrong room. No apology for the wrong name. . .more like a 'oh, my bad!' The one good thing about the room was the bed. A very comfortable king bed. The lighting system in the room was a pretty old 'high tech for its time' system. Multiple lights did not work. However, there seemed to be a short somewhere in the system as one of the lights kept coming on in the middle of the night while sleeping. . bright enough to wake me up both nights at around 3am. We went down to the bar to have a pre-dinner drink and watch some college football that was on a large tv near us. As one game was finishing, we asked the server if they could change it to the next big game coming up on another channel. Instead of changing the channel, he just brought us the remote control and sort of dropped it on the table and kept on walking. We both looked at each other and said 'is this the Ritz?' Service was lacking. . .in a big way. We decided to stay in and eat at the Italian restaurant. It is high end as you'd expect at such a property. The service was very good however the food was average at best. Not a good dinner experience for $162. That was with two glasses of wine. And no meat dishes between the two of us. One other little problem with the room. . .They give you a Nespresso coffee maker which is nice. However, the one in our room was broken. The temperature control in the room is limited to 68 degrees on a/c. Definitely not cool enough for sleeping. An old a/c system that didn't seem to really cool the room down enough. Do not plan on sleeping in. There are no blackout curtains. Just plantation shutters that do not block out the light. I can't imagine staying there on June 22. You'd be woken up by light at 0530. All in all, it is just a fine property if you are paying normal Marriott, Hyatt or Hilton prices. But this is