Hotels Near Tuesday Morning in Irving

Check-in was not the best. Asked if I could get early check-in and ending up after their normal check-in time if I recall correctly. They were not that informative on if they would be able to do check-in early. Also said they were booked when I tried to stay the next day, but their website had rooms available and on other websites and on theirs.

Great service experience from Brenda Brown and Gabriel Platt!!!! The breakfast was great and Brenda was very nice, Gabriel allowed me to park for a short time in front because it was raining! They treat me very nice and made sure my stay was great!!!!!!!! Thank you so much and keep doing your amazing job!!! See you soon guys!!!

We stayed here for 2 weeks. The staff is super friendly. But, There is a major breakdown in communication between the front desk and other staff. Our TV in the living room was not working. Called the front desk they said maintenance would be right over. Hours later and many phone calls to the front desk, come to find out there was NO maintenance on sight that day. The other huge issue was the get our room cleaned. We had asked to have our room cleaned very other day. We would let the front desk know when we would be out of the room so they could clean. EVERY time we came back from being out of the room for several hours (3-5 hours), our room was never done. One time they only cleaned 1/2 our room. The other half was left dirty. So we had to call them back in to finish cleaning. It was a mess. The pool was great except no lounge chairs. The breakfast was good. Had a good verity and had alternative milk which was awesome. The price was reasonable. We are on fence if we will come back or not.

As a Marriott Platinum I try to choose hotels with a Club lounge. I always enjoy the evening snacks/drinks. For some reason the Sheraton DFW does nothing in the evening except put out granola bars and water. There's also sodas in a fridge. The Club level room is nice, the restaurant food- baby back ribs fantastic. Overall it was a nice stay but come on Marriott, the lounge is suppose to have a little wine/snacks in the evening (even house wine). As I came out of the lounge there was a guy at the elevator who said, ”You must have special powers. My lounge card won't let me in.” I told him to just check with the (not mean but def not friendly) front desk.

With the close proximity to the airport and the courtesy shuttle you can’t beat this place for the customer service and room rates and complimentary breakfast. Check in was fast and the room was spacious and clean. They do have a small restaurant onsite called “the Landing” that opens at 3:00. They offer a free beer and wine which is nice but the food is pretty basic but if you’re hungry it will do. I would suggest walking a block to the Westin and going to the “Byrn” restaurant & bar since it had great food and atmosphere. Overall great place to stay for the price.

Stayed here for one night after missing connection. Last minute rate was good, and TA reviews decent. Was upgraded to a suite with my Bonvoy status, which was nice as that doesn't always happen. Property was not busy, I'm guessing pretty low occupancy rate for the Sunday of Labor Day. The Suite was one I believe is not used very frequently. Third floor, past HR office at the end of a hallway. Room was ok. Dark, kinda Dank smell-Just not fresh. Slept ok, but not great Maybe because it was a lower floor, IDK but it just was kinda un-fresh. hard to describe . Used the club lounge which was huge. Good variety for breakfast, nice staff throughout. Shuttle to airport is advertised as hourly on paper work but ran every thirty minutes. Quick trip to airport for our AM flight. There is not much else close by to this property, so unless you have a car or want to UBER you are kinda of stuck. Hotel bar and staff were great. Didn't explore much else of property. May or may not stay here or explore another Marriott property close by if needed (there are a few). Overall nice staff throughout, dated room, common areas were nice.

I really enjoyed staying here at this property. The front desk staff treated me very well and they gave me all the information, including Wi-Fi and breakfast times as soon as I checked in. The rooms were also very clean and I couldn’t have asked for better. I was very comfortable at this property because everything was absolutely great.

Stayed for a night after arriving late from the airport and it was perfect for our needs. The hotel is one of a long line of airport hotels not too far from the airport. I checked in and picked a room using the Hilton app and went straight to my room. I was on the second floor and heard absolutely no traffic or airplane noise, which I was surprised at given the proximity to the runway. The room was clean and spacious, as was the bathroom. The kitchen area has a large fridge, microwave, coffee maker and dishwasher. There were clean dishes and cups inside the dishwasher. I found it curious that even though there is a kitchen where you can prepare food, there is nowhere to sit down and eat, just the desk with one chair. If there is more than one person, they would have to sit on the sofa. In the lobby, the breakfast buffet was well stocked and the area was kept clean. Just be aware that the warm food options are prefab egg sandwiches and such. There are no restaurants, convenience stores, etc. within walking distance so you will need a car if you want anything outside the hotel. Overall I had a good stay and would return.

The pictures don’t compare to the room. It looked like it had been renovated with modern day feel, kitchen with all appliances, large bathroom and nice bedroom. I would stay here again. Also thank you to Cindy for her help.

I had such high hopes upon making the reservation. I had stayed at the Ritz property in downtown Dallas a few years ago and was blown away. It was such a solid, classy property. They hit all of the right notes for a high end experience from the staff to the room to the restaurant to the bar. Everything was a top notch experience. I am really disappointed to say that Las Colinas misses this mark. . .not just by a little bit but by a lot. It is a former property of a competitor that was purchased and rebranded as a Ritz Carlton. The check in went well. Well trained and professional desk staff. The first disappointment of the two days was walking into the room. Absolutely nothing special about the room. It could have been a Holiday Inn. Small for Dallas standards. As a Bonvoy member, I am used to checking into the room with my name on the television screen as a welcome. The tv said, 'Welcome, Tommie. . ' I am not Tommie. For the price that I paid, I was pretty disappointed with the room size so I thought, 'Oh, maybe they made a mistake and put me in the wrong room.' I called down and told them about the tv message. . . No, I was not in the wrong room. No apology for the wrong name. . .more like a 'oh, my bad!' The one good thing about the room was the bed. A very comfortable king bed. The lighting system in the room was a pretty old 'high tech for its time' system. Multiple lights did not work. However, there seemed to be a short somewhere in the system as one of the lights kept coming on in the middle of the night while sleeping. . bright enough to wake me up both nights at around 3am. We went down to the bar to have a pre-dinner drink and watch some college football that was on a large tv near us. As one game was finishing, we asked the server if they could change it to the next big game coming up on another channel. Instead of changing the channel, he just brought us the remote control and sort of dropped it on the table and kept on walking. We both looked at each other and said 'is this the Ritz?' Service was lacking. . .in a big way. We decided to stay in and eat at the Italian restaurant. It is high end as you'd expect at such a property. The service was very good however the food was average at best. Not a good dinner experience for $162. That was with two glasses of wine. And no meat dishes between the two of us. One other little problem with the room. . .They give you a Nespresso coffee maker which is nice. However, the one in our room was broken. The temperature control in the room is limited to 68 degrees on a/c. Definitely not cool enough for sleeping. An old a/c system that didn't seem to really cool the room down enough. Do not plan on sleeping in. There are no blackout curtains. Just plantation shutters that do not block out the light. I can't imagine staying there on June 22. You'd be woken up by light at 0530. All in all, it is just a fine property if you are paying normal Marriott, Hyatt or Hilton prices. But this is