Hotels Near El Malecon in Isla Mujeres

The hotel is very central, has a lot of activities (wellness), parties and excellent staff! We were really in love with facilities and resort style. The only downside to highlight was the cleaning. A lot of confusion specially about towels, they would get in and take our towels and forget to put new ones, or put one towel instead of 2 (we are a couple) and that’s basically the cleaning they do. But overall, I recommend a lot this hotel! We both enjoyed a lot and if we come back, we will definitely stay here again!

The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!

This was the third Secrets hotel I explored this past week and my absolute favorite. Right from when you arrive on Isla Mujeres via the boat transfer, everything was handled very seamlessly, and within 10 mins, you were already on your way to your room after a brief but informative tour of all the important features of the resort. I want to give a big shout out to my butlers Ritik C. and Edgar R. who always answered my questions immediately via WhatsApp during my stay. I will certainly be requesting them again (if possible) when I return. I also want to give my compliments to Mr. Mourad Essafi, the general manager at Impression Isla Mujeres for running a tight ship and making sure guests felt like they were in the best possible hands. It's rare to come across a GM who is so hands-on with the guest experience. I will definitely be booking this hotel in the future. You can't go wrong with this.

We just got back from 8 glorious nights here. Not going to make this a long review. Nothing really to complain about. Smaller resort compared to El Carmen but we liked the smaller, boutique resorts. Service was on point... Cesar at the martini bar was excellent, making the best martinis! Alejandro at the club pool building 8 made our days very comfortable and Virgilio kept us feeling very happy and our livers working over time. We had the roof top terrace. Didn't use it much since we are more social people. Plus they weren't that private with the higher floors of building 8 looking down on you. Food was great! Not one bad meal. Hard to choose which restaurant was our favorite. Enough restaurants where we didn't have to repeat meals for dinner.

My experience at Atelier was nothing short of amazing. I visited the resort for my 30th birthday which was also my first solo trip. Every single person I encountered treated me with care and received me with love. I felt so special, literally like a Princess! I would love to come back and visit another time with friends and family. Here are some highlights worth mentioning: - I ate at Alba, Mercado 19, María Dolores, Takeshi, Limon y Sal, Bikini Azul, and La Consentida during my stay and all of them were good! Now for me, some were better than others depending on the type of food you like, but still, every single thing I ate was delicious. No hit or miss, the food was amazing, and at no point did I fall ill from food consumption. - Carmelo was my server at Maria Dolores for my birthday dinner and he and the entire staff treated me like royalty. I was alone at the restaurant for most of my reservation so they were all very attentive to me. The attention to detail in the food and the presentation made this a fine dining experience like no other. Everything was very well thought out and explained beautifully, like a story. Although the food at the restaurant is not included in the price of the resort, it’s very reasonably priced and worth it. - Joshua, Freddy, Adriana, and the pianist at the Azucar Bar & Lounge treated me like family for my entire stay. Every night I would visit them they would be so happy to see me and wanted to celebrate my birthday with me. Joshua is such a talented mixologist, every drink he made was made with love. I attended one of the cocktail classes hosted on Sunday evenings and although I learned some cool drinks, I wish we were able to be more hands-on and actually replicate making the drink instead of just watching him. - On the night of my birthday room service delivered a small plate of cheese and bread along with a champagne bottle, I really enjoyed that surprise! Random things to note that could matter to some people and are worth mentioning: - The walls in the rooms are pretty thin and you can hear everything going on around you, whether in the rooms surrounding yours or outside in the hallway. There’s ambient music playing 24/7 which is nice during the day but I think they should turn it down at night so guests can rest. - The app they suggest using for the resort is a bit glitchy and not fully functional. They encourage you to make dinner reservations using the iPads around the property because you can’t make reservations via the app which I find to be counterintuitive. You’re not able to see the reservations you set up in the app so if you forget what time you booked, you have to find an iPad to double-check. Also, the map of the resort on the app is very hard to use and understand. - I feel like this is a given at any beach resort but if you’re looking to get a cabana by the pool or hut on the beach, I suggest you get there early. On my last day, I went to the beach at 7:30 and already all of the cabanas a

We stayed at the Grand Palladium last October and liked it so much that we booked a trip for this October, 2024. We especially enjoyed the Fizz pool and bar. Our bartender, Dionisio, was very wonderful. He made rounds around the pool and made sure all guests had whatever drinks they needed, water, soda, or cocktails. He always had a kind word to say and a smile on his face for us, and made us feel welcomed. In addition, everything at the Grand Palladium was great. I enjoyed all the restaurants we went to and for me the food served here was delicious. I felt that all the staff members at the Grand Palladium were kind, courteous, and professional making me feel that I want to return next October.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.

The hotel is very comfortable, you can spend money to drive a jet ski, the spa is very expensive, 300 dollars, the bed on the beach you have to pay 300 dollars to become a member to use, but the white chair is not used. Good food, especially there is a 24-hour service to the room. I eat French steaks and groupers in the evening. It's good, free cocktails and juices, and a rich buffet at noon. One thing that makes me feel uncomfortable is that people here are looking forward to tipping you. I know that the waiter gets more money by tipping, but I don’t want to pay for it all the time, though not simply. This hotel has this feeling, but the entire Cancun is like this.

The location is like a corner where you go at night, so you can't go out without a car. I think it has the best facilities among the hotels. It's clean and there's nothing unnecessary. The restaurant also has an open feel and is really nice. The service was very good, but since I stayed at Scarlet Arte just before, I was disappointed with the friendliness of the staff, but I think the company's proactive activities will make up for everything. The rice is more delicious than Scarlet Arte and the quality is better. It's a shame there aren't any activities, but I think they will happen in the future if the company invests more. The quality is really good. best