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Casa de Los Suenos Hotel
4.4/588 Reviews

Casa de Los Suenos Hotel

Isla Mujeres|1.18km from Punta Sur
Casa de los Suenos is THE place to stay when you would rather feel like an old friend than a guest. From the moment that you book to your arrival on site, they are there every step of the way to help you get to your final destination. And in my case that was destination relaxation. This is probably the most important part of my review, so I'll include it first. As a young-ish solo female traveler, I felt 100% comfortable staying here. There is always someone in the main lobby keeping an eye on things and they lock the main front door from 11:00pm to 7:00am. The staff will call you by your first name from day 1, making you feel seen and acknowledged and most of all, cared for. Thank you to Chris, Roger, and Carlos. As its located in the Southern part of Isla, you'll need to consider transportation options if you really want to explore. They have bikes on site that you can use and if you arrange it ahead of time, they will have a golf cart waiting for you upon arrival that they make sure is always full of gas and just added to your tab at check out. By far the easiest and most reliable way to get a cart on the island. It takes approx 25-30 minutes to drive via golf cart from Case to the North Beach. I also love how they have the partnership with the restaurant below, Kin Ha. Excellent breakfast that comes with your stay. The view is breathtaking and Gil who curated the playlist is a genius with the tunes that play as you dine. There are also pools, a water swing, kayaks etc, and snorkeling right there included. The rooms are spacious, clean, and come with a fridge. My room, the exec king suite was more than I could have hoped for, especially when you consider the sweeping views of the ocean. The pool is divine and cleaned daily. One of my favorite parts, the house pups Marvin and Nina, (and even the cat Maggie) were perhaps my most favorite feature. They are the sweetest and must fun Casa mascots. If you're lucky they will even walk you down to breakfast! One note of improvement, which they are working on, is the company that they contract with for the transfer service. It was a little bit discombobulated on the way there, but everything worked out in the end. Chris personally took down my feedback and shared it with the company so that hopefully things go more smoothly for future guests (note that this is not a reflection of Casa, just a vendor they work with). If your thinking hmmm I usually stay in name brand hotels (trust me, I am a Marriott loyalist to an extreme level), do not do that here on Isla. Stay here. The experience is part of being on the Island. You will love your time on the island that much more if you stay at Casa de los Suenos. It really is a dream.

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Top rated hotels in Isla Mujeres

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Zoetry Villa Rolandi Isla Mujeres Cancun
4.5/574 Reviews
We loved this place! It is the best parts of all inclusive travel without the crowds, long walks to the water and generic food. We loved the small, quiet a**osphere, beautiful views, attentive staff and food beyond compare. It was also nice to be able to easily leave the resort and explore the island. We quickly realized though we would rather just stay at the resort! The golf carting was fun but downtown was very touristy and didn’t offer much of interest. Punta Sur was a fun stop as well as the little beaches along the way. Transfer to the hotel was perfect. We didn’t have to wait hours on a mega bus to get to Dreams and the boat was waiting for us when we got there. We had to take the ferry for our return but the front desk staff took care of everything so it was easy. We did the sunset cruise and it was a great little outing. Our only complaint was the birds who woke us up in the morning and tried to steal our sugar packages at breakfast but what can you do. Our rooms we totally fine, no issues. We brought our own wine and bought some at the grocery store in town. The house wine wasn’t great but not the worst I’ve had at an all inclusive. The food and service at both restaurants was the best resort food I’ve ever had. I hope we can go back someday!
Casa de Los Suenos Hotel
4.4/588 Reviews
Casa de los Suenos is THE place to stay when you would rather feel like an old friend than a guest. From the moment that you book to your arrival on site, they are there every step of the way to help you get to your final destination. And in my case that was destination relaxation. This is probably the most important part of my review, so I'll include it first. As a young-ish solo female traveler, I felt 100% comfortable staying here. There is always someone in the main lobby keeping an eye on things and they lock the main front door from 11:00pm to 7:00am. The staff will call you by your first name from day 1, making you feel seen and acknowledged and most of all, cared for. Thank you to Chris, Roger, and Carlos. As its located in the Southern part of Isla, you'll need to consider transportation options if you really want to explore. They have bikes on site that you can use and if you arrange it ahead of time, they will have a golf cart waiting for you upon arrival that they make sure is always full of gas and just added to your tab at check out. By far the easiest and most reliable way to get a cart on the island. It takes approx 25-30 minutes to drive via golf cart from Case to the North Beach. I also love how they have the partnership with the restaurant below, Kin Ha. Excellent breakfast that comes with your stay. The view is breathtaking and Gil who curated the playlist is a genius with the tunes that play as you dine. There are also pools, a water swing, kayaks etc, and snorkeling right there included. The rooms are spacious, clean, and come with a fridge. My room, the exec king suite was more than I could have hoped for, especially when you consider the sweeping views of the ocean. The pool is divine and cleaned daily. One of my favorite parts, the house pups Marvin and Nina, (and even the cat Maggie) were perhaps my most favorite feature. They are the sweetest and must fun Casa mascots. If you're lucky they will even walk you down to breakfast! One note of improvement, which they are working on, is the company that they contract with for the transfer service. It was a little bit discombobulated on the way there, but everything worked out in the end. Chris personally took down my feedback and shared it with the company so that hopefully things go more smoothly for future guests (note that this is not a reflection of Casa, just a vendor they work with). If your thinking hmmm I usually stay in name brand hotels (trust me, I am a Marriott loyalist to an extreme level), do not do that here on Isla. Stay here. The experience is part of being on the Island. You will love your time on the island that much more if you stay at Casa de los Suenos. It really is a dream.
Izla Beach Front Hotel
4.3/5104 Reviews
This was our 6th trip to Isla but our first to Izla Hotel and I would be honored to return. We booked a Superior Ocean View room with a tub on the balcony. We never used the tub. Room was perfect air conditioning worked very well. They supplied shampoo, conditioner, lotion, coffee and started with 2 bottled waters which increased with our stay as with pod style coffee grinds. The bed was super comfortable as were the linens. It was cleaned perfectly every day. Check in was smooth thanks to Daniel who reviewed all the documents in detail and answered all questions. Breakfast buffet was included with our room and was phenomenal every single day. From a table full of baked goods to fresh fruit, salads, deli meats and cheeses, cottage cheese oat milk oatmeal, yogurt, seeds, dried fruits, honey and other sauces, whole fruit for grab and go, hot dishes including pancakes, French toast, bacon, sausage, an additional meat dish and chilaquiles, also an egg station for however you like them. Orange juice and green juice and coffee were endless! Thank- you Josefina and Eduardo you and the crew treated us so well. Chef Lorena was present and greeted the tables from sun up to sun down. Pool chairs and beach chairs were plenty just ask for an umbrella as needed. We ate lunch beach side when at the resort the food is great! We did rent a cabana one day it costs $50 a day and your food and drink goes towards that total so it was included as we had drinks and cocktails throughout the day. Thank- you Claudia and Jimmy for looking after us on the beach and around the pool. Our dinners at Izla Café and Numa was so easy and good and the desserts were very tasty! On occasion we ate off site and sometimes we would go into Izla Café in the evenings for dessert only! Very relaxing quite hotel. We fully enjoyed our stay and will return. Thank- you to the wonderful staff Melissa and Brent.
Secrets Impression Isla Mujeres - All Inclusive - Adults Only
4.5/562 Reviews
Amazing view, great room condition, fantastic foods If you want to best vacation, don’t hesitate. It’s one of the best resort I have never been. All of restaurants are good, especially Spezia is the best. Vogole is recommended ! The crews are very kind and skillful Pancho Francisco and Marco especially kind and they made a good memory. But one thing is ocean partial view room need to explain about view it has. (It is a opposite side of the ocean view room)
Rocamar Hotel Isla Mujeres
3.8/5103 Reviews
We really enjoyed our 3 nights stay. The check in process was quick within 5-10 mins and we were given the quiet room type as requested when we booked which is great. Room is big and clean with amazing ocean view and come with your own private balcony and hammock. Shower water pressure and temperature were on point too. We were worried about the Wi-Fi due to the numerous complaints seen online but surprisingly it was great throughout our stay at the highest floor! Fresh drinking water located the lobby with hot drinks making facility and they also provide microwave which is a bonus. Location is very strategic as well, just get off the ferry pier then walk straight up the road and within 2 mins you will find Rocamar. Supermarket (Super Aki) is nearby too, within 1-2 mins walk only. So as the restaurants, laundry services and souvenir shops which were less than 5 mins walk. We would highly recommend this hotel. Con: They can improve on washing the towels, though cleaned but still stained.
Bahia Chac Chi - Adults Only
4.2/5101 Reviews
It's within walking distance from the ferry terminal, and the price is reasonable. You can hold your suitcase until 3pm on the day you check out.

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