To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.3
Service8.2
Cleanliness8.1
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All reviews(83)
Positive reviews(80)
Reviews with photos/video(13)
Clean and tidy(13)
Awesome stay(9)
Friendly staff(8)
Awesome rooms(7)
Delicious breakfast(6)
Negative reviews(3)
Dawood Al-Salman
Deluxe Room With Queen Size Bed Room
Stayed in Sep 2024
Couples
30 review
8.0/10
Very Good
Posted on Oct 12, 2024
Upon arrival we received a room facing the main street. We could not sleep well because of the noise of the cars, but the next day the room was replaced with a quieter one. Thanks to the understanding staff. Everything was good, but the room's bathroom is old and needs maintenance and updating.
Goran
Deluxe Room With Queen Size Bed Room
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Sep 28, 2024
Thanks for everything it was a really nice and clean hotel The service was very good and the food and drinks were very good
Dylan Park
Deluxe Room With Queen Size Bed Room
Stayed in Apr 2024
Business travellers
4 review
8.0/10
Very Good
Posted on May 30, 2024
Affordable hotel, nice service, lack of protein menu for the breakfast
Hari
Deluxe Room With Queen Size Bed Room
Stayed in May 2023
Business travellers
52 review
8.5/10
Very Good
Posted on Jun 12, 2023
Nice hotel with good location next to metrobus station (florya), many restaurants and coffee shops around and shopping walking street about 5 minutes by foot, room service not much good every day they keep something less shampoo, soap or water should be one of them short each day, have swimming pool, gym, Turkish bath (hammas) and sauna
6/8
Guest User
Deluxe Room With Queen Size Bed Room
Stayed in Oct 2023
Couples
1 review
10.0/10
Outstanding
Posted on Nov 12, 2023
Excellent stay , very clean
Spa was so relaxing
Lovely staff, very attentive and helpful
YOSEF
Deluxe Room With Queen Size Bed Room
Stayed in Aug 2023
Business travellers
5 review
7.0/10
Posted on Sep 11, 2023
Dining Room
The service in the dining room needs improvement, and the coffee machine every day with malfunctions
Room:
Service needs improvement, there was no body soap.
The shampoo bottles were used.
Khalid Nour
Deluxe Room With Queen Size Bed Room
Stayed in Feb 2023
Business travellers
1 review
6.0/10
Posted on Mar 24, 2023
We were staying on the 5th floor a non smoking room/level and people smoke all the time, we complained several times the best they can offer is move you to another room
Rooms and corridors smell bad from sewage, we complained, they came and sprayed something to lessen the bad smell, but it didn’t work well.
Lighting system inside the room need an update for sure.
The staff is pleasant and helpful but the hotel is old
and renovation.
We have got a very good deal almost 50% off
The concierge person is very helpful, he tried to offer a good rate.
Guest User
Deluxe Room With Queen Size Bed Room
Stayed in Jan 2023
Solo travellers
5 review
5.0/10
Posted on Mar 29, 2023
Very dirty and noisy outside. The road is on repairing. And you will smell disinfectant every where almost cause headache. And I have heard the taxi here always take arbitrary charges so ask the help from the receptionist, but they take a taxi without fare meter for me, the taxi driver changes a lot when I take on the car. Amazing. And the receptionist here can not hear and speak English well.
rainforest
Stayed in Jul 2022
Couples
9 review
10.0/10
Outstanding
Posted on Aug 7, 2022
Nice pleasant stay comfy bed and big spacious room. Will definitely come back
Guest User
Stayed in Jun 2022
Couples
19 review
10.0/10
Outstanding
Posted on Jul 17, 2022
I liked this hotel too much
Guest User
Stayed in Jul 2022
Family
6 review
5.0/10
Posted on Aug 16, 2022
We booked 3 different bookings and the last one we couldn't use because one of the family members got sick so we asked the hotel to deduct some of the amount and give us the rest but they refused and they charged us the full amount even though we left the hotel more than a week before the end of our booking.
Unfortunately, they are so gready and do not care about satisfying their customers/clients.
Yicuolvmaizi
Deluxe Room With Queen Size Bed Room
Stayed in Jul 2023
Couples
17 review
10.0/10
Outstanding
Posted on Sep 14, 2023
Everything is perfect
Abdullah Sameer
Stayed in Jun 2022
Family
2 review
10.0/10
Outstanding
Posted on Jul 15, 2022
Fancy, clean hotel with amazing service and a great location!