Doubletree by Hilton Istanbul Umraniye Reviews
Doubletree by Hilton Istanbul Umraniye
Yamanevler, Haldun Alagaş Cd. No: 2, Istanbul, TürkiyeView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Doubletree by Hilton Istanbul Umraniye Guest Reviews
4.2/5
Very Good
77 review
Verified reviewsLocation4.0
Amenities4.0
Service4.0
Cleanliness4.6
Filter by:
Sort by:
All Reviews(77)
Positive reviews(70)
Reviews with photos/video(1)
Negative reviews(7)
Ibrahim Shakeel
Queen Family Guest Room
Stayed in Apr 2024
Family
7 review
Posted on Apr 17, 2024
Very average experience in this hotel, the bed was comfortable but the bathroom was very average not like a five star hotel. Plus point was it’s connected to the canpark mall avm so can just go down and enjoy in the mall
Response from Property: Dear Guest,First, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely regards,Hotel Management
Ibrahim Shakeel
Twin Guest Room Non smoking
Stayed in Apr 2024
Family
7 review
Posted on Apr 9, 2024
The hotel was more of a four star experience. The pool was open only for adults no children pool no suana
Response from Property: Dear Shakeel,First of all, thank you for choosing our hotel. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
omar
King Guest Room
Stayed in Apr 2024
Business travellers
5 review
Outstanding
Posted on May 19, 2024
It was a great stay and the hotel is very clean
Response from Property: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
Guest User
Twin Guest Room Non smoking
Stayed in Jan 2023
Business travellers
1 review
Amazing
Posted on Jan 11, 2023
Perfect location and simply parking and entering for mall
Response from Property: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Veysel61
Twin Guest Room Non smoking
Stayed in Sep 2022
Family
18 review
Outstanding
Posted on Sep 18, 2022
Nice hotel, clean rooms and helpfully staff. Easy to find and good location.
Response from Property: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Mohammed AL Sarahin
Stayed in May 2022
Business travellers
17 review
Great
Posted on May 27, 2022
Very nice hotel, I advice to book.
Very clean, wonderful and quite location
Response from Property: Dear Guest, Thank you so much for your wonderful review! It's truly heartening to hear that you enjoyed your stay with us. Delivering exceptional service and ensuring our guests have a memorable experience are our top priorities. We look forward to welcoming you back soon! Best regards, Hotel Management
Guest User
King Guest Room
Stayed in Dec 2022
Business travellers
3 review
Outstanding
Posted on Jan 3, 2023
Super
Response from Property: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Guest User
Twin Guest Room Non smoking
Stayed in May 2024
Business travellers
18 review
Outstanding
Posted on Jun 28, 2024
Facilities: quite complete, with basic living facilities.
Hygiene: clean and tidy.
Environment: there are large shopping malls around, shopping is very convenient.
Service: except for the high price, everything else is OK, there is security at the entrance and exit.
Original TextTranslated by Google
Guest User
King Guest Room
Stayed in Mar 2024
Business travellers
10 review
Outstanding
Posted on Apr 28, 2024
The room is very nice, next to the shopping mall, the location is also very convenient, you can walk to the client.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Anonymous User
King Guest Room
Stayed in Apr 2023
Couples
97 review
Posted on Apr 9, 2023
The service attitude of the hotel is very poor. Wi-Fi needs to be charged. The breakfast is not very suitable for Asian tastes. After staying for three days, the Wi-Fi that remains unchanged for three days needs to be charged 100 lire per day, which is about 35 yuan!
Original TextTranslated by Google
Response from Property: Dear Guest, first, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
Guest User
Queen Family Guest Room
Stayed in May 2024
Family
1 review
Posted on May 28, 2024
Good hotel, area is far from the center
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
BingheT
King Guest Room
Stayed in Aug 2023
Business travellers
19 review
Outstanding
Posted on Sep 19, 2023
The hotel is very good and clean, with convenient transportation and convenient network
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
Xingkongzhiqiao
Twin Guest Room Non smoking
Stayed in Jun 2023
Business travellers
10 review
Very Good
Posted on Jul 1, 2023
The hotel is connected to a large shopping mall, which is very convenient for shopping and dining. There are also many shops and restaurants around, and the transportation is convenient.
Disadvantages: The hotel has to go up a lot of steps, and it is very unfriendly to take large luggage. The English level of the welcome and the front desk is average, the communication is inconvenient, and the service is average. In addition, the wireless network needs to be purchased extra, and the hotel has a network at this price. Buying it separately is really a surprise to me. The key is that there is no service, which does not meet the service level that a hotel of this specification should have, so this hotel is not recommended for everyone.
Original TextTranslated by Google
Response from Property: Dear Guest, first, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
Aziz
King Guest Room
Stayed in Jan 2024
Solo travellers
4 review
Outstanding
Posted on Jan 20, 2024
Very friendly  staff very nice
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your kind words! We are so glad to hear that you found our staff wonderful and welcoming. We strive every day to provide exceptional service and create a warm atmosphere for our guests. We will be delighted to welcome you again soon. Regards, Hotel management
xie biyu
Twin Guest Room Non smoking
Stayed in Oct 2022
Business travellers
52 review
Outstanding
Posted on Oct 6, 2022
The mall is very convenient for shopping, very quiet, the room layout is also more comfortable, suitable for tourism
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
Trending Searches
Recommended for you
Family Apartment Hotel (Beijing Ulo Park) ReviewsHotel Riverton ReviewsTian Mu Lu Jia hotel (Guangzhou Shiqiao Metro Station Zhuanhui Plaza Store) ReviewsIvy Lane Colombo ReviewsHotel Golden Hill ReviewsHotel Dann Carlton Medellín ReviewsJack & Newell Holiday Apartments ReviewsHotel Hokke Club Kumamoto ReviewsChongqing Nan'an Kaiyuan Mingting Hotel (Nanping Wanda Pedestrian Street) ReviewsHoliday Inn Express Dubai Airport, an IHG Hotel ReviewsGrand Memories Varadero ReviewsTokyu Stay Kamata - Tokyo Haneda ReviewsLe Ruiz Boutique Hotel ReviewsPick Up Hotel ReviewsRoyal Grand Pattaya ReviewsB&B Hotel Milano Sesto Marelli ReviewsCenang Plaza Beach Hotel ReviewsAll Seasons Resort Hotel Bendigo ReviewsKimaya Sudirman Yogyakarta by Harris ReviewsRadio Hotel ReviewsYew Resort WuxiYitel Premium (Shanghai people's Square Nanjing Road Pedestrian Street shop)Marrisle HotelHeeton Concept Hotel - Kensington LondonThe MaloneTravelodge Portishead HotelIbis Hotel (Beijing Sanlitun Chaoyang Hospital)Atour S Hotel, North Ring Avenue, Nanshan Science and Technology Park, ShenzhenHakone SuishoenTennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo