HHermannhuThe hardware facilities are first-class, the decoration is very high-grade, it can be seen that the boss was invested in the original, the garden lake view is very beautiful. Known as the 1500-year-old Spanish olive tree. There is also a stream next to the hotel, the water is very clear, and many small fish can be seen.
Service can give two stars, the main points:
1. Let the front desk add 3 bottles of mineral water to the room, a pair of slippers and toothbrushes, no one sent for more than an hour, use the landline to call the front desk and the housekeeping center, no one will answer, and then use the mobile phone to call the hotel front desk, only to connect, I learned that the phone system and TV network can not be used. After receiving my call, the items I wanted were delivered quickly.
2. Food: Because the driver did not live in the same hotel as us, there was no commercial service near this place, so he chose to eat in the hotel restaurant. At 7 pm, no one said hello. In the end, the restaurant manager should come over. I can order soup powder, because the kitchen is out of food, so I can send beer, which is also delayed for a long time. The wine glass is a disposable plastic cup.
6. Breakfast: The front desk said that you can eat at 7 o'clock, and the restaurant will serve food one after another at 7:40. The porridge is burnt and most of the dishes are cold.
4. The ceiling can be seen water stains, no maintenance, it is a pity.
In summary, the hardware environment is first-class, and the service team performance is too poor. The boss should consider changing to professional team management. I paid 1200 yuan for the price, the hardware is value, and the service did not keep up.
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