The room and service were good. Because we booked a wrong check-in date for a room, when there were no rooms, the front desk and the store manager knew the situation and used the spare room for us, which helped us solve the big problem. The only drawback was that the waiter was not very friendly during breakfast. He refused to replenish the food when it was insufficient, and the quality of the drinks contained too much water, which was not up to par with the room rate. Although someone followed up and solved it immediately after the complaint, I sincerely hope that this situation will not happen again in the future, which will seriously affect the reputation of the hotel.
On a business trip to this small town, the hotel room was quite spacious and very clean. The staff informed me that during the May Day holiday, complimentary local specialties were provided in the room – a unique fresh goji berry juice that tasted fantastic. When I didn't make it to breakfast, the staff thoughtfully delivered it to my room. There was also a male manager, whom I believe was wearing a black uniform, whose service was incredibly attentive and personal. He even assisted me with sending a package.
Very Good
40 reviews
9.3/10
Price from
47 AZN
per night
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