To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(321)
Positive reviews(304)
Reviews with photos/video(115)
Delicious breakfast(48)
Loved the view(46)
Perfect for kids(29)
Parking difficult(27)
Excellent afternoon tea(13)
Convenient for shopping(13)
Nice bathtub(9)
Has facilities for children(8)
Negative reviews(17)
Guest User
Luxury(with River View) Quad
Stayed in Feb 2025
Family
12 review
3.7/5
Posted on Mar 23, 2025
The attitude of the reception cannot be worst.
The shower in the room is epic. After used all the water leak out to the floor. The whole night is wet on the floor.
Response from Property: Dear , Thank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
Lim fu hwa
Deluxe Twin
Stayed in Dec 2024
Solo travellers
49 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Hotel location is good, next to love river, metro in walking distance, 7-11 very convenient. The room is huge, can sleep 4pax, they give complimentary afternoon tea, very clean hotel, nice, will come back again.
6/8
Response from Property: Dear , Lim fu hwaThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Guest User
Luxury(with River View) Double
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 2, 2024
I booked it bc of the kids amenities. I had a nice river view in the room n bathroom. Very comfy and my kids enjoyed playing. Location is also great
Response from Property: Dear , Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Jas
Executive(with Harbour View) Double
Stayed in Jul 2024
Family
18 review
4.0/5
Very Good
Posted on Aug 10, 2024
Very beautiful river view and we saw the sunset from the rooms. So beautiful. Overall good
Response from Property: Dear , JasThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Guest User
Superior Double
Stayed in Feb 2025
Couples
1 review
3.7/5
Posted on Mar 15, 2025
Service can be improved.
Prefered to include brackfast instead of afternoon tea.
Response from Property: Dear , Thank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
Jackson Chang1015
Executive(with Harbour View) Quad
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 29, 2024
It’s a very new and clean hotel. Hotel location is also very convenient.
Response from Property: Dear , Jackson Chang1015Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
NC8891
Deluxe Triple
Stayed in Jul 2024
Family
23 review
4.2/5
Very Good
Posted on Sep 9, 2024
Overall not bad. Underground parking was inconvenient since the car needs to go into a lift as well.
Response from Property: Dear ,NC8891Warmest greetings from Harbour10 Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Harbour10 Hotel
Guest User
Deluxe Quad
Stayed in May 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Decent cosy hotel. There’s only Taiwan local power socket available in the room so you’ll need to bring adapters. Breakfast is simple yet acceptable.
Response from Property: Dear , Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Guest User
Superior Double Room - Disability Access
Stayed in Dec 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Very good location and highly recommend.
Response from Property: Dear , Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Han Nee
Superior Double
Stayed in Mar 2024
Couples
2 review
3.2/5
Posted on May 3, 2024
Room small, toilet bowl bidet very dirty, shower head water dipping on night time, requested to change room but informed that is fully booked,
Response from Property: Dear , Han NeeThank you for taking the time to write the review. We strive to provide comfortable and attentive service to our valuable guests. Therefore, we would discuss with the concerned department to improve our guest experience. We look forward to serving you again during your next arrival.Sincerely yours, Harbour 10 Hotel
Guest User
Luxury(with River View) Double
Stayed in Aug 2023
Couples
5 review
4.7/5
Amazing
Posted on Dec 15, 2023
The view of the hotel is amazing~ facing the love river!
It is not close to the metro, and you will have to take a bus to the metro station. You may also consider walking 10 minutes to the LRT station.
The room is clean and nicely decorated. The bathroom is big with a bathtub.
It was a nice experience to stay there
Response from Property: Dear , Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Guest User
Executive(with Harbour View) Quad
Stayed in Aug 2023
Family
4 review
4.7/5
Amazing
Posted on Sep 24, 2023
Nice view of the river, convenient to the light rail but not the metro. Great amenities for kids: ball pit, mini cars, and afternoon tea & snacks.
Response from Property: Dear , Thank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel
Guest User
Executive(with Harbour View) Double
Stayed in Nov 2023
Couples
2 review
3.0/5
Posted on Dec 30, 2023
The hotel breakfast is unacceptable, not enough choices. The location is very convenient.
Response from Property: Dear ,Warmest greetings from Harbour10 Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Harbour10 Hotel
Ellisa Rai
Executive(with Harbour View) Quad
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Dec 20, 2024
Will not recommend
Response from Property: Dear ,Ellisa RaiWarmest greetings from Harbour10 Hotel. Thank you for staying with us and appreciate the feedback. We look forward to serving you again during your next arrival.Sincerely yours,Harbour10 Hotel
luyijo
Superior Double
Stayed in Sep 2023
Business travellers
16 review
4.5/5
Great
Posted on Dec 5, 2023
Nice location next to the Love river, but rooms in the back don’t have much view.
Response from Property: Dear , luyijoThank you for staying with us and writing a review. We are happy to know that you are impressed by our attentive services and strategic location. We look forward to serving you again during your next arrival. Sincerely yours, Harbour10 Hotel