Best Business Hotels in Karuizawa

enjoy the stay, very convenient location, shuttle service is prompt. downside is hotel did not provide ready drinking water. went during winter, stayed in the chalet house, they have heated floors.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

I Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.

Great hotel! Went there on a snowy day, like a fairytale cottage. The house was cleaned very cleanly, and the breakfast was rich and delicious. An extra surprise was that all snacks and drinks in the hotel room were free, with a wide variety of even fresh macarons and small cakes. I was embarrassed to finish it, so I took away a can of apple juice. I am very grateful for the good memories provided by the hotel.

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

The hotel is located quite far from Karuizawa JR station. There is a pickup bus service every half an hour outside the south exit of the station. However the bus is very small and can be quite full at times, causing people to rush onto the bus. It would be better if the hotel could set up a better queue-up system or adjust the frequency of the pickup bus service. By the way you can deposit luggage at the customer centre next to the pickup bus stop and have them transferred to the hotel for you. I thought the hotel did not advertise the service enough as it is very useful and effective in creating more passenger space in the pickup bus. Breakfast at the hotel is not buffet style, so went to the Prince Karuizawa West hotel to have breakfast instead. During non-peak hours the hotel offers individual transportation for free so that is definitely a plus. The Momiji hot spring is definitely a must-visit. Clean, modern, hygienic, exactly what I look for in a hot spring. Overall service is excellent.

The staffs there are super nice, they are willing to help and provide suggestions on the itinerary. Even though we are not staying for the 2nd night there, they allowed our baggages for temporary storage. Overall, the room is nice, the staffs are great, location is very convenient! Will definitely come back next time if I go to Karuizawa. Thank you

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

Kei Otowa Hotel is very close to the Karuizawa Shinkansen Station and has convenient transportation. The hotel has a scheduled bus to pick up guests to the station, which is a 3-minute journey and very punctual. This is the second hotel I chose to stay in on this trip. I have a good impression. The hotel is a French white building with a very European style. It is divided into the old and new building areas. The old building is being renovated. This time I stayed in the new building. The wooden staircase, the room is not too big or small, clean, and all toiletries are available. You can see the autumn scenery outside the window. There are 2 sets of breakfast to choose from, 4 different varieties of French bread and cakes, with Kei Otowa Forest's special orange and strawberry jam (available in the hotel's small shopping mall), which really surprised us foodies. It was so soft and freshly baked that it was too delicious. I remember it deeply. Breakfast was in a large restaurant. After careful observation, except for us, most of the people staying were RB people who came to Karuizawa for vacation. There is a small garden outside the hotel. The clear blue sky, fresh air, red and yellow leaves and fallen leaves are so beautiful that I can't express them in words. The hotel service is also good. If you ask about the restaurant, they will lead you in person. Turn left from the gate to the station, and turn right to go to Karuizawa Old Street, where there are various shopping stores and food stores. There is also a small road behind that is a rich area. The names of the villas are written on the door, but they are all empty. It is said that Karuizawa is the back garden of the rich in Japan, and it is true. We walked for more than 1 kilometer in the morning. The environment was very quiet and the air was excellent. I will stay in this hotel again if I have the chance.

The hotel is far from Karuizawa Station, push a large suitcase to walk 40 minutes, very strenuous not recommended, self-carriage more passengers, there is a parking lot, there is a bus to and from the station, but only 4-5 a day, and Karuizawa Station back The last train of the hotel leaves at 5pm, and if you miss it, you have to walk around the hotel, there is a Lawson and a barbecue restaurant nearby, and there are more options for eating near the station. The hotel and restaurant staff were very polite, the rooms were clean, and a simple breakfast was included.