I booked two rooms for one night. The male manager at the front desk was incredibly friendly and helpful; he even personally assisted my mother with her luggage to the room. The hotel's decor is beautiful, but it's a shame that either due to the materials used or the weather, the place is already showing signs of wear and tear, despite being relatively new. Many things look a bit old, and there were even stains on the room's floor tiles that seemed difficult to clean.
The main drawback was the two male staff members in the breakfast restaurant, who seemed to have poor eyesight, treating some guests as if they were invisible. Although my mother speaks fluent English, when she arrived at the restaurant alone in the morning, the two staff members completely ignored her. Meanwhile, they were constantly chatting with another group of French-speaking foreign guests and bringing them coffee. On the other hand, when we asked if they could get us coffee, they said it was self-service, but then offered to 'help us prepare' it.
Good
69 reviews
7.6/10
Price from
MYR 551
per night
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