To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(133)
Positive reviews(129)
Reviews with photos/video(62)
Nice sea view(42)
Delicious breakfast(25)
Convenient location(14)
Relaxing hot springs(12)
Offers pick-up/drop-offs(11)
Large rooms(10)
Classy environment(9)
Close to beach(7)
Negative reviews(4)
JPYChau
Stayed in Feb 2025
Travel with friends
20 review
3.5/5
Posted on Mar 5, 2025
The room was very big with 2 floors, quite neat and tidy. Staff were friendly and helpful.
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We would like to express our sincere gratitude for choosing our hotel as the accommodation for your enjoyable trip.We hope that you were satisfied with your stay.We will continue to provide services that will please our customers.Thank you for your review.Izu Imaihama Tokyu HotelManager
LEE
Superior Twin Room Non Smoking
Stayed in Jan 2025
Couples
11 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Hotel is about 15 to 20 mins walk from Kawazu train station, no worries as they provide free shuttle service to and fro hotel and Kawazu station, however do take note of timetable.
Room was big and view was fantastic as facing the sea, breakfast was sumptuous too especially the miso soup and raddish and beef stew.
We came here for Sakura but in view of cold snap blooming season was delayed this year, Kawazu town can be boring as most shop including restaurant closed after 5pm.
We were also told that there is no taxi available after 5pm.
Overall stay was great including onsen, will definitely book again if I am back in Kawazu.
6/8
Response from Property: Thank you very much for staying at the Izu Imaihama Tokyu Hotel the other day. We are honored to receive such high praise. We are relieved to hear that you were satisfied with your stay. We are also glad to know that you enjoyed our hotel's proud breakfast. We have a total of six types of daily live cooking menus. Please be sure to try a different live cooking menu next time. We will continue to provide seasonal creative dishes with a focus on local production for local consumption. We would be delighted if you could return to our hotel when the opportunity arises. Thank you for your feedback.Izu Imaihama Tokyu HotelManager
Guest User
Family Room A [Japanese-Western] Non-Smoking
Stayed in Mar 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 4, 2025
Awesome stay, onsen got outdoor and indoor and sauna as well. Their toiletries are all provided. Room is big and can accommodate 5pax more than enough. Highly recommended
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day. We are honored to receive such a high evaluation. We are relieved to see that you were satisfied with your stay. We will continue to create a hotel that is loved by our guests, and we would be grateful for your continued patronage. Our staff is looking forward to welcoming you back again. Thank you for your feedback. General Manager, Izu Imaihama Tokyu Hotel
Mic890
Standard Twin Room Non smoking
Stayed in Feb 2025
Travel with friends
39 review
5.0/5
Outstanding
Posted on Mar 16, 2025
First of all, I like to give a credit to 2 lady staff in this hotel. The first one is the lady who can speak fluent English, she tried very best to answer us and helped us to carry the baggage to the shuttle bus. The other lady staff in the front desk on 15/3 night going to my room to fix room facilities and helped me to out the luggage to the shuttle bus on 16/3 too.
The hotel in general all staff are nice and helpful. If you like to see sunrise, you better remarked it when you did the booking or ask the check in staff when arrival. The French restaurant is delicious. Public Onsen provided in a convenient time slot. We enjoyed our stay very much. Only recommend the hotel can include breakfast or snack in the room charge.
Response from Property: Thank you very much for staying at the Izu Imaihama Tokyu Hotel the other day. We are truly grateful for your high evaluation. We are relieved to hear that you seemed satisfied with your stay. We are very pleased to have received compliments about our staff. Words of praise from our guests are the greatest encouragement for our staff. We will continue to strive daily to provide services and cuisine that will delight our guests, without being satisfied with the current situation. We would be happy if you could return to our hotel again when the opportunity arises. Thank you for your feedback.Izu Imaihama Tokyu HotelManager
Guest User
Standard Twin Room Non smoking
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Mar 14, 2025
Quiet. Nice sea view from room balcony. Good spread at breakfast buffet. Staff able to converse in English.
Response from Property: Thank you very much for staying at the Izu Imaihama Tokyu Hotel the other day. We are honored to receive such high praise. We will continue to strive to provide hospitality that pleases our guests. We would be grateful if you could return to our hotel when the opportunity arises. Thank you for your feedback.Izu Imaihama Tokyu Hotel Manager
Guest User
Stayed in Dec 2024
Couples
4 review
4.2/5
Very Good
Posted on Jan 21, 2025
loved their onsen, employees at the hotel were super friendly and polite, they always smile and open doors for us
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.I was relieved to hear that you had a comfortable stay at the hotel.We would like to thank you again for posting compliments to the staff.We will continue to create hotels that are loved by our customers.We look forward to seeing you again.Thank you for your contribution.Izu Imaihama Tokyu Hotelmanager
Anonymous User
Standard Hollywood Twin Room Non smoking
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Sep 5, 2024
Good and nice place
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We apologize for the high evaluation.All of our staff will continue to make efforts to provide hospitality that will please our customers.We look forward to seeing you again.Thank you for your contribution.Izu Imaihama Tokyu Hotelmanager
Belleine Najacque
Standard Hollywood Twin Room Non smoking
Stayed in Jul 2024
Family
4 review
4.2/5
Very Good
Posted on Aug 11, 2024
This hotel is beautiful! We had pool/ocean view room. All the restaurants are reservation only. This is information that should be provided to guests prior to checking in, especially if you're staying only one night. Everything is a la carte and pricy. Seating around the pool is also by reservation only instead of first come first served. Breakfast was delicious and worth paying for in advance. Onsen was super relaxing with nice outdoor bath. Overall, the value for what I paid wasn't worth it, so I will not stay at this hotel again.
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We appreciate your positive feedback.We take your comments seriously and will do our best to improve.We look forward to seeing you again.Thank you for your review.Izu Imaihama Tokyu HotelManager
Guest User
Standard Twin Room Non smoking
Stayed in May 2024
Family
2 review
2.5/5
Posted on Aug 26, 2024
Very bad experience. Disrespect the elder. Discrimination. Pool was full of bugs. Beach is good, we had good time with local residents. They were very nice. The hotel and its service. No commends.
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We are very sorry that you chose our hotel from among many hotels, but we could not meet your expectations.We will take your words seriously and work to improve them.Thank you for your contribution.Izu Imaihama Tokyu Hotelmanager
Hii Sing Chung
Standard Hollywood Twin Room Non smoking
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Mar 4, 2024
Spacious. Seaside. Free laundry self-service.
Restaurants are always fully booked. No shop in vicinity. Japanese type wall sockets only, no USB wall socket.
I wanted to upload photos but this App is not displaying the thumbnails, looks like a bug.
Response from Property: Thank you for staying at the Izu Imaihama Tokyu Hotel the other day.Thank you for your post.Also, come and stay with us.Izu Imaihama Tokyu Hotelmanager
Guest User
Standard Twin Room Non smoking
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Very good service
Response from Property: Thank you very much for staying at the Izu Imaihama Tokyu Hotel the other day. We are very pleased to have received your kind words regarding our staff's service. We will not take your compliments for granted and will continue to strive for improved service. We look forward to your next visit. Thank you for your feedback.Izu Imaihama Tokyu HotelManager
Guest User
Standard Hollywood Twin Room Non smoking
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Beautiful beach
Response from Property: Thank you very much for staying at the Izu Imaihama Tokyu Hotel the other day. We sincerely appreciate your satisfaction with our hotel's proud location. We will continue to strive for environmental beautification so that our guests can enjoy this wonderful location for a long time. Thank you for your feedback.Izu Imaihama Tokyu HotelManager
Guest User
Standard Twin Room Non smoking
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 15, 2024
Good place nearly from beach
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We apologize for the high evaluation.We will continue to make efforts to provide services that satisfy our customers.We look forward to seeing you again.Thank you for your contribution.Izu Imaihama Tokyu Hotelmanager
erick gonzales
Stayed in Jun 2022
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jul 14, 2022
nice hotel
Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We are honored to receive such a high rating.We are relieved to hear that you were satisfied with your stay.We will continue to strive every day to provide our customers with service and food that they will be pleased with, without being satisfied with the status quo.Thank you for your review.Manager, Izu Imaihama Tokyu Hotel
WEN~
Standard Twin Room Non smoking
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 2, 2024
fantastic!
Response from Property: Thank you for staying at the Izu Imaihama Tokyu Hotel the other day.I'm glad you enjoyed your stay at the hotel.Also, come and stay with us.Izu Imaihama Tokyu Hotelmanager