Docklands Hotels with Kitchens

"The front office staff were helpful but there was a new staff that was clueless. On our second night, the electricity stripped all night in our room. The new staff refused to change our room & gave us 3 room cards to stop the electricity from stripping. Unfortunately, none of those room cards worked. It's winter time & we slept in a cold until morning and my sister suffers from a fever while my youngest sister & I suffers from a bad flu. Their techinician Aiden came next morning & resolved the electricity stripping issues. I'm not sure what is their housekeeping schedule but our room was not clean (including mugs, cutleries & pan) & vacuum daily, clean towels on request only. My sister caught the housekeeping staff threw my pillow on the floor which was disgusting so I have to wash my pillow after a tiring day tour. Despite the flaws, I shall continue to stay at this hotel as their front office staff were very helpful & cooperative and a very convenient location."

"I have been busy since returning from Australia, but I always remember that I owe the Melbourne Grand Hotel and its enthusiastic and responsible staff a five-point praise! I flew from Perth to Melbourne that day, took the skybus from the airport to the Southern Cross Station, and walked for ten minutes to the hotel early in the morning. I originally planned to store my suitcase and borrow the bathroom to wash and change clothes, and then went to the surrounding breakfast and sightseeing. The night shift was not off work yet, and the cleaning lady had just started work. They saw that I was tired and embarrassed, so they said that the room type I booked had just been checked out, and immediately arranged for cleaning work. I waited for about half an hour and checked in early. After going out and returning to the room, I also received a handwritten welcome message from the duty manager and very delicious chocolates, which was very thoughtful! Very heartwarming! This hotel is only separated from the Southern Cross Station by a road, and then you have to walk more than a hundred meters along the hotel house to the hotel front desk. The Southern Cross Station is close to the hotel. Woolworths is on this side of the hotel, and Coles is on the other side. The surrounding dining and shopping are quite convenient. You can walk to the Yarra River or the city center, and you can take the free tram a little further. The room is loft style, fully equipped with kitchen facilities, and very comfortable. This is my second time in Melbourne. This time I choose a better hotel than the last chain brand five-star hotel. I will stay here again if I have the chance to go to Melbourne in the future."

"The location is right on the edge of the city center, lively and quiet, the environment is good. However, the front desk is not in the same place as the apartment and needs to be found, so it is best to know some English. In addition, the house is separated by a partition, the sound insulation effect is not very good, the party is opened next door, and it is very loud."