Located in Phan Thiet, Pandanus Resort is on the beach, a 4-minute walk from Mui Ne Sand Dunes and 5 minutes by foot from Red Sand Dunes. This 4-star resort is 0.4 mi (0.7 km) from Mui Ne Beach and 1.2 mi (1.9 km) from Mui Ne Market.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 12 km.Enjoy international cuisine at Café Blue Lagoon, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 134 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Pandanus Resort will close the orchid swimming pool from 18:00, 23.06.2024 until 06:30, 28.06.2024 for maintenance. The other pool of the resort is still operating normally to welcome guests.
"The hotel's hygiene conditions do leave room for improvement, as there were quite a few mosquitoes and flies in the room. While it's understandable that the hotel is located in a suburban area where insects are inevitable, and the hotel does provide mosquito repellent spray and related equipment, it still had a significant impact on the stay experience.
The hotel is in a rather remote location, quite far from the city center. However, it is conveniently close to attractions like the Red Sand Dunes and the fishing village.
In terms of service, overall the staff's performance wasn't particularly outstanding. Some staff members didn't smile or greet me as I passed by. That said, the front desk staff were commendable—they were friendly and dedicated to solving problems.
As for facilities, for a resort hotel, it can be considered well-equipped, with a variety of recreational amenities. However, some facilities are a bit outdated."