Spa hotels in Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Das Hotel macht einen im öffentlichen Bereich insgesamt guten Eindruck. Erwähnenswert sind insbesondere der schöne tropische Garten und der große Swimmingpool. Der zum Hotel gehörende Strandabschnitt wird regelmäßig gesäubert, jedoch ist der Sandstrand außerhalb des Hotels völlig zugemüllt. Schwimmen im Meer war wegen des starken Wellengangs fast die ganze Zeit über (11 Nächte) verboten. Die abgelegene Lage des Resorts bringt es mit sich, dass es in der Nähe keine Restaurants oder Einkaufsmöglichkeiten gibt. Dafür gibt es mehrmals täglich einen kostenlosen Shuttleservice, u.a. zum Coopmart. Die späten Rückfahrzeiten von dort sind allerdings ungünstig. Von diesem Einkaufszentrum aus kann man fußläufig Teile der Innenstadt von Phan Thiet erreichen. Interessant ist dort der Fischereihafen. Rings um das Hotel finden sich zahlreiche Bauruinen. Außer am verschmutzten Strand kann man keine Spaziergänge unternehmen. Unser Zimmer: Im mehrstöckigen Hauptgebäude mit Aufzug. Ausreichend groß mit kleinem Balkon. Das Bad hätte dringend eine Generalreinigung (Dusche verkalkt, Holzteile vergammelt) und Renovierung nötig, das Möbel ist in die Jahre gekommen. Restaurant: Große Auswahl an Speisen und Getränken zu relativ günstigen Preisen. Qualität und Größe der Portionen variieren stark. Das Frühstücksbüfett ist ausbaufähig und vorwiegend asiatisch, die angebotenen Getränke sind billig. Service: Alles wird schnell erledigt, das Personal ist hilfsbereit und freundlich. Publikum: Vorwiegend russisch. Viel Umtrieb an Wochenenden durch Vietnamesen. Zusammenfassung: Aufgrund verschiedener Einschränkungen würde ich trotz des überwiegend positiven Gesamteindrucks das Hotel vermutlich nicht wieder buchen.

It was a perfect vacation. This was a family trip with our 5-year-old child. There were fruit flies in the breakfast restaurant, and they were landing on the fruit. Some action needs to be taken, I think. Other than that, it was really, really good. Friendly staff, quick service, and the special room cleaning were excellent. We had a wonderful stay. I was debating between the Centara Mirage Hotel's waterpark for my child and the Anantara, which I wanted to visit, but there's no comparison. A vacation is always best spent wherever mom wants to go ^^

We had a wonderful time at this hotel. The grounds are spacious and green, everything is blooming, even vegetables are planted, and a pony lives on the property. The staff spends all day watering, sweeping, and cleaning. The room was great, with wooden furniture and plenty of space, everything worked. I was a little tired, but that didn't bother us at all. The only downside was that the windows and the entrance overlooked the pool walkway, so you could see everything. And there was no door to the bathroom or toilet. Absolutely not. The room is called ”Romance” (it says above the entrance.) The breakfasts are excellent: fruit, vegetables, snacks, soup, omelettes, scrambled eggs, and granola. There are two types of coffee. Basically, you'll find something to suit your needs. The beach is also a special treat; it's long and narrow. It wasn't crowded in January, and sun loungers were always available. Overall, I recommend this hotel; it's a great choice for a quiet and beautiful vacation.

Wonderful hotel right by the sea. The breakfasts were varied and delicious, the grounds were green and well-maintained, and the staff were professional and attentive.

Privacy: Very poor. The glass front means anyone walking by can see inside. You have to close the curtains all day, which ruins the view. Amenities: The hotel lacks activities. It needs things like outdoor movies or social events to give guests a reason to stay. Dining: Disappointing. Food quality is low, and the service is unprofessional—they served my main dishes before the starter. Beach: Extremely dirty and full of trash. Unacceptable for a beach resort. If you just want photos or content video for social media, it’s fine. But for a real retreat, it’s not worth the price. 3-star quality at best. I won’t be returning. Useful feedback for the owner to improve.

This establishment is a themed hotel and a five-star property operated under an international brand, well-suited for families traveling with children. The hotel is situated at a considerable distance from the city center. It is more conveniently accessed by domestic guests traveling by private car or via organized tour buses. International visitors are advised to approach their stay with a resort-oriented mindset, focusing primarily on on-site leisure and amenities. Overall, our two-night stay suggested that the hotel falls short of the standards expected of a five-star establishment. The reception staff, along with certain other employees, appeared unprofessional, as though insufficiently trained. Their demeanor and level of professionalism during the check-in process were not commensurate with those expected at a luxury hotel. The lobby is not equipped with air conditioning and relies solely on fans, resulting in an uncomfortably warm environment, whereas the elevators are air-conditioned—creating inconsistent temperature conditions throughout the property. The facilities in the children’s club were visibly unclean, which is a matter of concern. The 35-square-meter room is reasonably well-appointed, and the separation of the toilet and shower is a commendable design feature. However, certain details reflect inadequate maintenance; for instance, the shower curtain exhibited signs of mold. The adult swimming pool is of good quality and constitutes a positive aspect of the hotel. In contrast, the children’s pool is rather limited in design, lacking slides or other recreational features. The restaurant offerings are average in terms of variety, presentation, and taste—adequate but unremarkable. This represents a notable drawback, particularly for guests intending to spend most of their time dining within the hotel.

This hotel barely scrapes by as a 4-star. Its positives are its location, the wide beach, and plenty of available sun loungers (no need to wake up at 6 AM!), plus excellent breakfasts. Now for the downsides – the cleaning! And it's not even about the quality. The system was completely incomprehensible during our 20-day stay; sometimes they'd clean at 11 AM, sometimes at 2 PM, 4 PM, or even 6 PM. You'd see the cart outside the door, then they'd leave, and two hours later, nothing had been done. Towel changes seemed completely random – if it looked clean, they'd just fold it and leave. Beach towels are also exchanged in the room; if you're at the beach or pool with your own, there's no exchange, and you end up chasing staff around for one. The mattress is very firm, which you can get used to, but the pillows, oh my goodness, I never got used to them. The balconies were dirty, and the windows could at least be cleaned once a week. In the last couple of days before we left, they started renovations in our building (the one closest to the sea) – more like cosmetic touch-ups, but at least it'll be cleaner. On weekends, a lot of locals arrive, and it gets very noisy, whereas weekdays are much more relaxing. Also, there's a varied crowd of our compatriots; the first two weeks were very calm, then a real 'Tagil' group checked in. But overall, Vietnam is wonderful. I adore Mui Ne despite its sometimes rough sea; the food is delicious and cheap, and thanks to the wind, there's no suffocating heat. You can also get a decent massage for an affordable 170,000 VND. Almost forgot – the coffee, of course, is the most delicious and varied!

Far but we liked the chill vibes, there were just too many people in that place, making us unable to enjoy the facilities fully. but price is very reasonable and is good if there are objectives to travelling there.

This hotel is very nice. The style is very holiday-like. The view is good. Breakfast is not a buffet. You can order a staple food and drinks. I live in a view room and the surrounding area is very convenient. There are seafood places along the road.