Residence Inn Knoxville Cedar Bluff

We stay exclusively at Residence Inns as their pet policy is the same in all of them and we travel with a standard poodle. Check in easy, all the usual Residence Inn parts such as the standard breakfast buffet and easy check in. Easy on and off the interstate in complex of several Marriott brands. Staff were ok but not overboard. Hotel in fairly good shape.

Pros: location is good, close to many restaurants and easy access to interstate. Room was clean and beds comfortable. Cons: property is in desperate need of a facelift. The windows in our room didn’t close all the way, leading to the constant sound of interstate noise all night. Breakfast was not great- dried bagels and biscuits, bland eggs. Felt more like an interstate motel than what I would expect from a Marriott property.

We stayed here for 2 nights as a place to stop over for a short visit before moving on to another location. Hotel was well located, clean and comfortable for our visit. The staff were all very friendly and accommodating which made the experience pleasant.

We arrived during a thunderstorm and we’re surprised that there was no covered canopy under which we could unload our luggage. Consequently we and our luggage were soaking wet when we checked in. Our room had no luggage caddy. We didn’t want to place a wet suitcase on the bed to unpack so we had to improvise and set up the ironing board to unpack. When we tried to latch the door for safety, the latch fell on the floor because the pin was broken. There wasn’t a glass or coffee cup in the kitchen. When we inquired at the front desk we were told that we would need to unload the dishwasher. It seems that even on vacation we can’t escape kitchen chores :). There was no ice bucket in our suite either. On a positive note the bed was comfortable. We wouldn’t choose to stay at this hotel again. The front desk clerk Samantha was very pleasant.

We were just passing through for the night. We got the last room which was a handicapped room. Very spacious. We have stayed in other ones like this. The bathroom was larger but otherwise I feel the amount of space throughout the suite was the same in other Residence Inn’s similar to this. The girl at the front was extremely nice. The place is so clean and well stocked room. In the morning we are always very close to breakfast being over. It’s your usual oatmeal , breads , egg, sausage. There were no more egg fajitas when we got there.. yogurt , coffee and I loved the lemon packets to put In my water. They also had cookies upon arrival. We could not find an ice machine and forgot our full-size refrigerator had an icemaker inside of it. We asked the girl at the front desk in the morning where the ice machine was and she said the hotel doesn’t have any but she would get us a Ziploc bag of ice so she did that and when I asked her, she was doing another task for the hotel to keep it clean and she just stopped what she was doing to help me. She was extremely nice and willing to go out of her way which I didn’t want her to do. The hotel is in a safe area and tons of places to eat you really can walk to. Would definitely stay here again. Last time we were in the Knoxville area we stayed at Turkey Creek and I was not happy with it there so we tried to Cedar Bluff and I am so happy that we did. We are Marriott Bonvoy members and this place was just exceptional.

wi fi is ridiculously slow but surprisingly fast if you're willing to upgrade for $5 / day. Wake up Mariott it's 2024. Great way to nickel and dime people for a service that's about as expected as getting a car that has tires.