1302-4 Arima-cho, Kita Ward, Kobe City, Hyogo Prefecture, 651-1401, JapanView Hotel Details
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1 night
Kinzan(Adult only) Guest Reviews
4.7/5
Amazing
8 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(8)
Positive reviews(8)
Reviews with photos/video(5)
Guest User
[New Standard] East Wing・special Room "85 Square Meters"
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
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Guest User
[New Standard] East Wing・special Room "85 Square Meters"
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The room is large, with Western beds and tatami mats. It is very suitable for a family or a gathering of friends🎈. The room has a dining room. No more than five people can eat in the room. It is very convenient. The private bath is very convenient. The public bath is large and has gold Gintang is very close to the town and the transportation is very convenient.
The breakfast and dinner are super good👍The ingredients are fresh and the cooking is careful👍The drinks in the small refrigerator in the room are free, and the coffee and tea are very good👍Highly recommended
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6/14
GUANYU
[New Standard] East Wing・special Room "85 Square Meters"
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel staff service is the best I have experienced in many trips to Japan. The rooms are new and the decor is trendy yet traditional. Every dish is of high quality.
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03232867
West Wing・6F Japanese-style room (non-smoking)
Stayed in Jan 2025
Family
3 review
4.2/5
Very Good
Posted on Feb 18, 2025
The hotel's food is excellent, the environment and location are very good, and the shuttle service is very fast, but the hotel does not have a separate hot spring bath, and the pillows in the room are of the same specification, with no choice, which is not very friendly to people who are used to hard pillows.
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Canghaiyiqiang
West Wing・7F Japanese-style room (smoking)
Stayed in Dec 2023
Travel with friends
31 review
5.0/5
Outstanding
Posted on Feb 17, 2024
In Arima Onsen, more than 40 minutes away from Kobe, the room is brand new and modern, and the daily necessities are great! The restaurant is booked in advance, and the two meals booked on Ctrip cannot be changed, but other meals can be added. The hotel is closed on holidays, which will affect the meal booking. It was a great trip!
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Helen
[New Standard] East Wing・special Room "85 Square Meters"
Stayed in Aug 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 8, 2024
The hotel is comfortable, clean, and the location is great
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Guest User
[New Standard] East Wing・special Room "85 Square Meters"
Stayed in Aug 2023
Couples
4 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Very beautiful, clean, big room and new facilities, very satisfied