Hotels in City Center, Kota Kinabalu

I had a pleasant stay at Promenade Hotel Kota Kinabalu. The location is excellent — within walking distance to the waterfront, night market, and shopping malls. The room was spacious and clean, with a comfortable bed and a nice view of the city. Breakfast had a good variety, and the staff were friendly and helpful throughout my stay. It’s a great choice for both business and leisure travelers. I would definitely stay here again.

I would like to extend my gratitude towards the staff's name Nova. She's really helpful and she's comply will all my request even though it's a just a small gesture. I do feel welcome with her warmly greeting and she still check on me after i've checked in. Highly recommended for this hotel as its just right in front of 'philipines market' and great location for tourist to have a walk for shopping a local food n souvenir and have a good seafood meals.10/10 for the bed!!!

Travelling have always taken a toll on my health. There’s a few staffs worth mentioning for their 5 Stars Services from the Heart and the Professionalism displayed. First and always; Florence the front management, Aida, Arman, Patricia and last but not least Isham the bellhop! They are lovely and wonderful individuals who helped contribute to my creature comforts. Once I had a severe mobility issues and Patricia including Isham assisted me with my meals. Florence and Arman took care of my room. Ensured that it was conducive enough for me. My deepest gratitude.

Hotel with soooo good smells, clean and good vibes. Should more night to stay. All the kitchenette was provided to the guest.

The team at the Lounge club are friendly esp Felicia Petrus, hospitable and helpful & Isacc too. Room is comfy but they forgot to refill the shower gel & coffee tea in the room. The breakfast is not so fantastic despite the wide selection, either is too salty or too sweet.

I love the swimming pool especially at night! And the location is very good that there’s so many restaurants behind the hotel! Everything was perfect:)

The look of the hotel from the outside is so misleading. We passed by the hotel before check in and did not have good vibes about it. But once we entered it was like in a different place altogether! The ambience and feel is so elegant and beautiful. The way to the rooms are like secret entrance to another realm! So cool! The room is so welcoming and gorgeous. Loved our stay and wished that we were there longer!

I have had the most wonderful stay here. seamless check-in, they upgarded my room to sea view, the staffs were really friendly and accommodating. There were some system upgraded with their tv, however, it gone back to normal in 15 minutes! I feel loved and well taken care of by the staff. the breakfast spread was top notch and meets my standard. My husbands opted for the valet parking and he was so happy! also, I travel with my 3yo son, and they gave free toiletries 🤩. I was so happy and wilould definitely come back and would recommend others to stay here! xx

Nice hotel ,but It's hard to find good food nearby with walking distance . But Hotel restaurant have good coffee & fusion western food .

had a pleasant stay at the hotel. The room was comfortable and the service was good. However, the bathroom wall and the toilet bowl were not very clean and need more attention. Overall, it’s a nice place to stay but housekeeping can be improved.