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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1074)
Positive reviews(1057)
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Large rooms(130)
Friendly front desk staff(53)
Close to scenic area(46)
Relaxing hot springs(37)
Perfect for kids(32)
Tasty coffee(21)
Garden view(19)
Has rooms for families(12)
Negative reviews(17)
Juleep
Songjian Lake-View Double Bed Room With Tub
Stayed in Nov 2024
Travel with friends
23 review
4.0/5
Very Good
Posted on Nov 12, 2024
Location very near West Mountain, about 200 meter by walking to the north gate when you can catch the bus and connect to cable car to mountain top. But it's not close to train station and city center. There were nice restaurants on the other side of the lake, it took about 15-20 min. by taxi. The room is spacious. Good choices for breakfast. Friendly and helpful staffs.
Response from Property: Dear guests: Hello! Thank you for your affirmation of us. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Beauong
Lake-View Courtyard Private Hot Spring Twin Room (Outdoor Courtyard & Open-Air Private Hot Spring)
Stayed in Sep 2024
Couples
38 review
3.5/5
Posted on Oct 10, 2024
Nice place to stay. Above is the street food. But pity the area have no electricity.
Response from Property: Hello dear guest! It's a great honor that you have chosen us in many hotels in Kunming. We feel particularly self-blamed for not getting your high satisfaction during your stay, but we still thank you very much for your valuable opinions. We will accept them carefully and make improvements. In fact, the supporting facilities of the hotel are still very perfect. Maybe the hotel covers a large area, and many places haven't been visited yet, such as our garden, sky mirror, children's playground, upper room uncovering tiles, bakery workshop, and intangible cultural creation.亲爱的客人您好!非常荣幸能在昆明众多家酒店您选择了我们,在您的入住期间没有得到了您的高度满意,我们觉得特别自责,但还是非常感谢您对我们提出的宝贵意见,我们会悉心接受并会做出改进,其实酒店配套设施还是非常完善的,可能酒店占地面积较大,很多地方还没逛到,像我们的花园,天空之镜,儿童乐园,上房揭瓦,面包工坊,非遗文创,都是属于我们酒店内部配套设施,期待下次还能与您相遇,然后我们会详细介绍,同时也祝您旅途愉快天天开心!
Guest User
Linli Lake-View Sunshine Double Bed Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The room is very nice, clean and tidy. It is located in the Xishan Scenic Area. It is very quiet at night. Although it is not close to the city, it is very convenient. The Tea Horse Flower Street and the Xishan Scenic Area are upstairs, so you can eat, drink and have fun in one stop. The team leader Yang Zongze was very good. He came to pick us up at the airport and arrived earlier than expected. He helped us with our luggage and kept the car very clean. I will stay in this hotel again in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your recognition and support are the driving force for our continuous progress. We know that a good life comes from the love and persistence of every detail. I am very happy to be a part of your life and wish you a more colorful life!
Guest User
Smart Room - Courtyard-View (Double Bed)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The room was very good, but unfortunately when I booked it, the room type was booked for the next few days, so I could only book it for one day. I like it very much~ I had a lot of fun taking my children to the hot spring. The team service recommended by the hotel was also very good. I would like to praise Brother Li and Xiao Yang~ they were very considerate, patient and thoughtful. They provided a lot of convenience and guidance for our trip to Kunming, and took us to visit the Dounan Flower Market and the city center. Thank you very much!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的認可與支持是我們不斷前行的動力源泉。我們深知,美好的生活源於對每一個細節的熱愛與執着。很高興能夠成為您生活畫卷的一筆,也祝願您的生活更加豐富多彩!
Meitianhaoyunchangbanwoshen
Mobo Courtyard Double Bed Room With Tub (Private Garden & Courtyard)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Facilities: relatively new
Hygiene: quite clean
Environment: the environment is very good, the courtyard is very beautiful. It is really comfortable to sit and chat in the courtyard. The scenery is beautiful. There are many places to eat in Chamahua Street, which is very convenient
Service:
24-hour butler service, especially considerate and thoughtful service
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Your good comments are a beacon for us, always guiding us to move forward to higher standards. We will continue to improve ourselves, strive to do better, and repay your kindness. We look forward to your next stay and experience our progress!
Guest User
Lake-View Courtyard Private Hot Spring Twin Room (Outdoor Courtyard & Open-Air Private Hot Spring)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It was a very good experience. The hotel environment is beautiful, the air is fresh, the small garden is unique, the private pool is comfortable, the hotel staff are very enthusiastic, and the lobby drinks and coffee are free. Behind the hotel, there is a step up to the Tea Horse Flower Street, where there are many local delicacies. Although it is in the scenic area, the price is not high. It is also very convenient to visit the Xishan Scenic Area. There are buses and you can also walk.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Linli Lake-View Sunshine Double Bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
It was my first time in Kunming. The hotel is very close to the Haigeng Dam. The exclusive butler service was very good. Because we had children, we upgraded the room type and gave welcome fruit. The children had a lot of fun playing in the bathtub. Overall, it was very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!遇見便是最好時光 ,感謝客官的五星點贊, 有您的支持茶馬花園度假酒店才能走得更遠更順 ,期待您的下次光臨 ,祝您旅途愉快! 天天開心!
Guest User
Premier Family Friendly Smart Room - Courtyard-View (2 Beds)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The hot spring bath in the room is very large and can be filled twice. The garden is great and you can see Dianchi Lake. The hotel is just below the Tea Horse Flower Street, which is very convenient for shopping and eating. The stay experience is good and it is very suitable for family stay
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的好評對我們來説就是一盞明燈,時刻指引着我們向更高的標準前進,我們會不斷完善直自己,爭取做得更好,回報您的厚愛。期待您的下次入住,體驗我們的進步!
Guest User
Premier Family Friendly Smart Room - Courtyard-View (2 Beds)
Stayed in Oct 2024
Family
11 review
4.6/5
Great
Posted on Oct 29, 2024
Overall, this hotel is very cost-effective and has a good environment. I have stayed here for the third time and it is suitable for family vacations. The only downside is that the pool water needs to be filled by the front desk butler, and the water temperature is difficult to control, which is also quite troublesome. The breakfast also needs to be improved a little. There are only rice noodles, which is a bit monotonous. However, the Tea Horse Flower Street is a few dozen meters above the hotel, and there are all kinds of food.
Original TextTranslated by Google
Response from Property: Hello, first of all, thank you for your recognition and valuable opinions. Our hotel is located in the national 4A-level Xishan Scenic Area, with excellent scenery. It is a natural oxygen bar. It is also equipped with a whole snack street (Tea Horse Flower Street) next to it, and you can use the pool water for soaking. The water is Xishan natural mountain spring water, so the room will be limited to one bathing time per day. If the water temperature is not enough, you can contact the housekeeper as soon as possible and we will help you solve it immediately. Thank you for your suggestions about our meals. We currently have a new Chaos series in our menu. We look forward to your next stay. We will continue to maintain an excellent stay environment and considerate service to make you feel like home. I wish you a happy life filled with joy.
Xiaojiali
Linli Lake-View Sunshine Double Bed Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Clean, comfortable and open! The garden is also beautiful, you can see Dianchi Lake and mountains! There are many delicious food nearby! It is very convenient to go to Xishan Scenic Area. The waiters are very nice! They help carry luggage to the room and the car's suitcase! The subway station is nearby, which is very convenient!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very happy that you are satisfied with the Tea Horse Garden Resort. We will not forget our original intention and serve every guest who comes to the Tea Horse Garden. Finally, I wish you happiness every year and success in everything!
Yiweibuzhimingnvshi
Starry Sky Canopy Panoramic View Double Bed Room With Tub (Indoor Private Grand Hot Tub Overlooking Dianchi Lake)
Stayed in Oct 2024
Business travellers
58 review
4.5/5
Great
Posted on Oct 18, 2024
The hotel has its own parking lot, and it is only a 1-minute walk to the snack street. The environment is relatively quiet, especially suitable for bringing family members to play. The facilities are good. It is not luxurious and exquisite, but it is more relaxing. Except that it is not easy to order takeout nearby, everything else is pretty good, much better than expected. If you bring your family to play, you will still choose it.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! I am honored to have chosen us among many hotels, but I have not received your 5-star praise. Maybe we still have room for improvement. Our hotel is a resort-style hot spring hotel with many apartment types, including luxury light luxury + tea art + Zen style, which can better meet the needs of customers of different ages. Thank you very much for your high evaluation of the hotel. If you come to Kunming again, you can experience our other apartment types, which are also very distinctive. I look forward to meeting you and wish you a happy life!
Guest User
Starry Sky Canopy Panoramic View Double Bed Room With Tub (Indoor Private Grand Hot Tub Overlooking Dianchi Lake)
Stayed in Oct 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Oct 15, 2024
A stay that exceeded expectations. From check-in to check-out, the service was timely and enthusiastic.
Entering from the underground parking garage, there are free hot tea and cold drinks in the lobby on the first floor, and you can also wash clothes. After checking in, the front desk lady led me to the room and introduced the room facilities and how to use them. There are two types of slippers: disposable and rubber. Non-slip towels are thoughtfully prepared outside the bathroom and the pool. The tea table has self-service tea and teapots. The disposable toothpaste, toothbrush and comb are of good quality. The whole house is intelligently controlled. After waking up in the morning, the curtains and skylights are opened intelligently, and the sense of ceremony is full.
Breakfast is provided the next morning, and the auntie's service attitude is also very good. Although there are not many categories, it is no problem to fill your stomach. The outdoor scenery is also beautiful.
When checking out, Miss Gu at the front desk specially packed a copy for me to take away because I like to drink rose tea in the store. Personally, I feel that the hotel's bathrobe is very comfortable, so I bought a set separately to take away, and the texture is not inferior to that of a star hotel.
Although there are some imperfections, the flaws do not cover the merits. I look forward to getting better and better, and I have collected it
Original TextTranslated by Google
Response from Property: Dear guest: Hello! "When we meet each other, it's like falling flowers and flowing water. When we look back, the years are still peaceful." Dear guest, thank you for staying at the Tea Horse Garden Resort Hotel! Thank you for taking the time out of your busy schedule to give us a good review and share our hotel. The Tea Horse Garden Resort Hotel welcomes you to experience it again in the future and witness our growth and progress. I wish you all the best and a pleasant journey~
Yikebingqiu
Linli Lake-View Sunshine Double Bed Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel is located at the foot of Xishan Mountain. The room is very large and has a bathtub, tea set and a large TV. It is very suitable for relaxation.
Drinks and food are free in the lobby. The restaurant has a good view and you can overlook Dianchi Lake.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! In this turbulent world, it is our great honor to be a touch of warmth in your journey. Your satisfaction is the driving force for us to keep moving forward. We look forward to sharing more beautiful moments of life with you in the future!
Xiaofeifei
Fouzang Garden-View Twin Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The service is warm and patient, and the overall quality is good. The room is quite large. The breakfast is simple but the minced meat is delicious. There are many beautiful flowers. The price-performance ratio is good, affordable, and suitable for family travel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!人生美好的瞬間有很多,對我們來説,最美好的瞬間就是看到您的好評,心裏暖暖的,甜甜的~謝謝您的認可,期待您的再次入住,祝您闔家幸福!
Guest User
Linli Lake-View Sunshine Double Bed Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The location is very good, just below Tea Horse Flower Street, which is very convenient for climbing Xishan Mountain. The details are also very good, there are umbrellas at the entrance of the corridor, and there are a lot of drinks in the refrigerator at the door. It's very close to the subway station, and it only takes more than ten minutes to take a taxi to places like Ethnic Village Haigeng Park. The hotel's value for money and overall experience are very good in the entire Dianchi Lake Resort.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and appreciation! We are glad that our hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again!