Mitsui Garden Hotel Kyoto Shijo - Photo Gallery

Very pleasant stay, good value of money, spacious room, various choices of breakfast, perfect location with supermarket, restaurants just across the street and like 15-20 mins walk only to Main Street shopping area. Very helpful and friendly staff, highly recommended and I will definitely come back next time.

What a beautiful hotel! The onsen provided was nice enough but it can get noisy due to the tourists. It is not the most convenient location but the staff are good in advising how to best get around. LUUP station right outside the hotel is helpful!

A Disappointing Experience This is my second time staying at this hotel.I had hoped to enjoy a comfortable stay as I did previously,but to my dismay,the hotel has deteriorated significantly in just under half a year.The experience was far from satisfactory. Check-in Process:A Nightmare The check-in process was nothing short of a disaster,taking a full 40 minutes to complete.The front desk staff claimed they couldn't find my reservation,which left me feeling confused and frustrated.It was only after another colleague intervened that we were finally able to check in.Such inefficiency and system issues set a terrible tone for my stay. Questionable Hygiene Standards Once in the room,the state of cleanliness was alarming.There were three conspicuous brown stains on the bedsheet right next to the pillow,which raised serious doubts about the hotel's housekeeping.Dust had accumulated on the headboard,suggesting that it hadn't been cleaned in a long time.These details are crucial for a pleasant stay,and the hotel fell short in this regard. Outdated and Inadequate Facilities The room's facilities were also a letdown.The toilet seat was cold to the touch,lacking any warmth,which is a basic expectation for hotel amenities.Moreover,the windows were completely sealed shut,unlike my previous stay when they could be opened slightly for ventilation.This change made the room feel stuffy and uncomfortable. Overall Assessment This stay has been a major disappointment.I had high hopes for a relaxing trip,but the numerous issues encountered have ruined that expectation.I had booked four nights here,but now all I want is to end this unpleasant experience as soon as possible.I will not be returning to this hotel in the future,nor will I recommend it to friends or family.I hope the hotel management takes these issues seriously and makes improvements to enhance the quality of service.Otherwise,they will continue to disappoint their guests.

Staffs are nice and friendly Good Location near train station shop and restaurants Big room and clean

Very helpful front desk staffs - helped us successfully book kaiseki meal last minute! And recommended very nice & affordable Japanese restaurant to us. We were impressed.

Hotel is a little too old for comfort. Room size is small, but adequate for 1 person.

The room is close to the residential area, and there are not many places to eat and play around for late-night snacks. The room is the cheapest, so it is very close to the elevator entrance. The toilet is also very small, but it is clean and hygienic, so I won't be picky, after all, I don't stay in the room for a long time. This apartment is in the corner of the elevator, and this square is not recommended. You have to take the bus to eat and go shopping. But it is close to the bus stop. It is generally a bit far from the subway station to walk.

Excellent hotel. Great service. Very tasty breakfasts. The highlight of the hotel is the public baths. Despite the peculiarities of visiting associated with local customs, we were very pleased. The occupancy of the baths can be seen on the TV in the room or in a separate application.

This is my second time staying at this hotel. The service and hygiene are very good. The location is excellent and the surroundings are very convenient. There is a century-old Hegu store at the corner of the street. There is a relatively large supermarket opposite.  Walk for two or three minutes and there is a system cafeteria that opens at 8:00 and does not have a lunch break. It is very convenient to eat. The local home-style flavors are very close to Zhiyuan Huajian Xiaolu and Kamo River. There are also many businesses around. The hotel also has a credit service, which can check large luggage to hotels in other cities. I checked two pieces of luggage to the hotel in Osaka and spent 4,300 yen