New Century Hotel Reviews
New Century Hotel
No.478 Wenhua West Road, Laizhou, ChinaView Hotel Details
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New Century Hotel Guest Reviews
4.8/5
Amazing
341 Reviews
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(341)
Positive reviews(334)
Reviews with photos/video(50)
Delicious breakfast(105)
Friendly front desk staff(26)
Many amenities(15)
Convenient for shopping(13)
Comfortable bed(10)
Would stay again(9)
Located in the city centre(9)
Perfect for business trips(8)
Negative reviews(6)
Przemekc
Business Twin Room
Stayed in Dec 2023
Business travellers
21 Reviews
Very Good
Posted on Dec 6, 2023
Nice stones on the room wall. Temperature at room 16°C.
Heating system is to noisy, can not heat the roome and sleep.
I do not recomend.
Hotel charge the payment in booking day and aditionaly charge refoundable 200 CNY deposit on check in day.
After chack out, the hotel staff keep caling me and ask pay room fee again becouse they refound payment which they hold from booking day.
Response from Property: Dear guest, our hotel has always been committed to providing a high-quality stay experience. We apologize for any inconvenience this may have caused you. Firstly, we attach great importance to your feedback and believe that we will do our best to improve the problem. At the same time, we sincerely hope that you can give us another trust and opportunity, so that we can provide you with better service. Secondly, I would like to explain to you that the payment method for your room reservation is cash at the front desk. On the day of reservation, the platform will collect the deposit for your reservation, not the room fee. After the hotel confirms your check-in, the platform will refund the deposit to you as soon as possible. Therefore, on the day of your check-in, the front desk will need to charge your room fee. Due to the limited language communication ability of the front desk staff, they did not explain it clearly to you. Later, they contacted you and caused a misunderstanding, We apologize for any inconvenience caused! Wishing you a happy life and looking forward to your visit again!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Jan 2024
Business travellers
6 Reviews
Outstanding
Posted on Jan 28, 2024
Lovely staff and hotel
Response from Property: Hello! Thank you for giving the hotel 5 points of recognition! Let the confidence of all the hotel staff increased some, next we will work harder to show the best side of the hotel to everyone, please remember to pay attention to us and recommend us to your friends! Wish you a happy life!
Guest User
Business Twin Room
Stayed in Dec 2023
Business travellers
4 Reviews
Outstanding
Posted on Jan 17, 2024
nice food，good location
Response from Property: Thank you for staying at New Century Hotel. It's my pleasure to serve you. Thank you for your love of our breakfast. Your satisfaction is our driving force. We sincerely look forward to your coming again! The place where there is love is home, and the new century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and all your wishes come true!
Guest User
Business Twin Room
Stayed in Oct 2023
Friends
7 Reviews
Outstanding
Posted on Oct 24, 2023
The front desk and lobby staff are very friendly, the room is clean and tidy, and welcome fruits are given. There is a snack street next to the hotel which is very convenient and highly recommended🤙
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
2038211203
Business Twin Room
Stayed in Oct 2023
Family
40 Reviews
Outstanding
Posted on Oct 24, 2023
I particularly like the breakfast here and will stay here every time I return to my ancestral home.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
Guest User
Business Twin Room
Stayed in Oct 2023
Other
7 Reviews
Outstanding
Posted on Oct 24, 2023
Breakfast was as good as ever, the restaurant was bright and clean, and the food was rich and delicious.
The room is also nice, and the daily yogurt is very heart-warming.
The disadvantage is that the wardrobe is too small. The thin ***** of space cannot be counted as a cabinet, it can only be called a gap.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
Guest User
Queen Room With Memory Foam Mattress
Stayed in Apr 2023
Business travellers
1 Reviews
Outstanding
Posted on Apr 21, 2023
The hotel is easy to find, the transportation is convenient, and shopping is also convenient. The reception at the front desk is warm and welcoming. The rooms are tall and well furnished. The environment is nice, clean and hygienic. There are many types of breakfast and it is very fresh. Feel at home, will stay again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Twin Room
Stayed in Apr 2023
Family
1 Reviews
Outstanding
Posted on Apr 12, 2023
The hotel rooms are designed in a foreign style, high-end and clean, and the service is very good. It is located in the city center, but the room is not noisy and very quiet. You can park in the backyard. The breakfast is also very rich, with a proper hometown taste.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Panoramic Standard Room
Stayed in Dec 2022
Solo travellers
3 Reviews
Outstanding
Posted on Jan 1, 2023
The room is clean and comfortable, and the waiters are very attentive. good environment.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Seeing your words of praise, we are very happy, and we are more motivated to work! Sincerely look forward to your coming again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Twin Room
Stayed in Feb 2023
Business travellers
8 Reviews
Outstanding
Posted on Feb 15, 2023
The new decoration is very good, very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for staying at New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Double Room
Stayed in Sep 2023
Business travellers
1 Reviews
Outstanding
Posted on Oct 26, 2023
Breakfast is rich and varied, and the service is very warm
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
Guest User
Panoramic Standard Room
Stayed in Jul 2022
Family
6 Reviews
Outstanding
Posted on Aug 3, 2022
The waiters at the front desk and at the revolving door were very responsible. They took the initiative to help us with our luggage and upgraded the room. Every time a child passed by, they reminded us not to pinch anyone. The breakfast is also very rich. If there is a chance, I will come again next time.
Original TextTranslated by Google
Response from Property: Dear, thank you for your thoughtful comments. We are honored to have an appointment with you in this beautiful season. Your satisfaction is the driving force for us to move forward! We will continue to work hard to create a more warm and comfortable living environment. Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you a happy life and a happy family!
Huawangshengzuchongzhi
Panoramic Queen Room
Stayed in Jan 2022
Business travellers
6 Reviews
Posted on Jan 13, 2022
Advantages: The heating is sufficient and the breakfast is okay. Ginger tea and kumquats were given as gifts when checking out.
Disadvantages: The carpet in the room is too dirty! The bath towels and hand towels still smell like old oil. Other facilities are generally outdated.
Overall evaluation: Not worth the price! 200-240 yuan per night is more appropriate. Would not recommend this hotel to other users.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry that this stay did not bring you a wonderful experience. Thank you for your valuable feedback! The hotel has been open for 27 years and has been continuously renovated and renovated to provide guests with a better experience. It is expected that the decoration of the rooms on the 12th floor will be completed by the end of March this year. We welcome you to check in and experience it! I wish you success in your work and everything goes well!
Xirui
Business Double Room
Stayed in Oct 2021
Friends
23 Reviews
Posted on Oct 18, 2021
The hotel is in the city and parking is difficult. The room is small and old, and there is no hand faucet. The breakfast variety is okay, but the entire room price of less than 500 is expensive and the price/performance ratio is low. In Laizhou District, such a room is only half the price.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at New Century Hotel. We are sorry that your stay could not bring you a wonderful experience. The hotel will be renovating some floors in the near future, and we will take your opinions into consideration. We hope you can give us a chance to serve again. Thank you again for your valuable feedback! I wish you good health and a happy life!
Guest User
Business Twin Room
Stayed in Aug 2021
Solo travellers
108 Reviews
Outstanding
Posted on Aug 31, 2021
The hotel is good and the service environment is very good. I will stay here again in the future. I also recommend it to my friends and colleagues. It is also very convenient to travel. The lady at the front desk is very considerate and has a very good service attitude.
Original TextTranslated by Google
Response from Property: Dear, thank you for your 5-point praise and recommendation. Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the new century will be the warmest and most unique one in your memories. ! In the new century, your home in Laizhou, you are welcome to come home and visit often! We will always be here waiting for you...
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