Hotels near Queen Elizabeth Hospital in Gateshead

GOOD points- Welcomed and checked in by a friendly, informative and pleasant lady, who had a sunny disposition and was juggling numerous roles including serving in bar, cheking in/out (Reception) and cooking/serving to name a few, this lady was approachable, knowledgeable and extremely helpful. BAD points- where to start .. 1. Rooms where outdated (which would have been fine if clean), extremely poorly maintained and certainly not cleaned daily (if at all). Behind bathroom door was a collection of dirt, dust amd bit of rubbish, cleaner cleary has not closed this door or cleaned behind it for a while! Skirting boards where thick with dirt, sheets had holes amd walls had some kind of fluid ”sprayed” all over them (i dread to think what but can't discount it may be human material) im saddened to write this but feel its necessary to inform and alert others. A lick of paint, bottle of bleach and a hoover would have made such a difference at very little cost to hotel. 2. To access rooms you need to venture through an unused dining room (well not used to dine in) its used as a storage facility and is unsightly, after this you make your way along what i can only describe as the ”staff corridor” past the greasy kitchen (door was wide open) and other areas that i would imagine elsewhere would be out of public view to a steepish staircase which lead to the rooms. 3 Corridor leading to rooms was dark and dingy in day light but worse at night as none of the lights apart from the illuminated ”Fire Exit” sign so we relied on torches from our phones to navigate safely. I did not expect the Ritz for the prive we paid for a family of 3 but i do expect the basics to be right which is cleanliness, cleanliness and cleanliness!! Surely has no-one learned from Covid-19?!? Cleanliness should always be a priority even even more so during a pandemic.

Booked this for 2 nights as it was in walking distance of a wedding we were attending. Bit concerned about previous reviews. Yes it’s a little run down from the outside. It appeared to be have been painted recently inside. Check in was easy. Was shown were the dining room was for breakfast. Room was clean and tidy. We opted for en-suite. Shower was ok once you got the setting right. Breakfast was good, full English cooked fresh while you helped yourself to tea/coffee juice etc. didn’t need anything to eat again until well into the afternoon. For the price we paid we thought it was well worth it. It’s not the Hilton or their price. Would we stay again, definitely if in the area .

WOW what a lovely hotel. My husband, myself and our daughter stayed last night at this hotel, had an evening meal and breakfast this morning. The hotel is extremely tidy and very clean. We didn’t know what to expect at the evening meal but I can say this was amazing with all plates clean at the end and I would expect this level from a high end restaurant. The server was attentive and chatty. After a good nights sleep we had a lovely continental breakfast with hot options and this was as good as the meal last night. The servers were attentive, chatty and friendly too. We would recommend this hotel and would definitely stay again.

Our third stay in 12 months. We enjoy the location of this hotel, so handy for bars and restaurants; no taxis required! The breakfast is also amazing, loads of choice, food is hot and fresh, tables always clean and staff are well organised and friendly. The beds are really comfortable, and shower has always been good, and rooms/linen always clean. We like the ice bucket provided and machine in the hall, the complimentary water and having robes and slippers in the room. Two small points that weren't great were as follows. We've never yet had a working fridge in our room. Not sure whether this is a service no longer offered for some reason, if there's a way to switch it on/request it to be on or if we're just unlucky and always get one that doesn't work! Not a major problem, just would be nice to have, or take it away so we don't think it should be working. The other point is just the general decor, as in marked/damaged paintwork, tired fittings, and in this bathroom, damp affecting the grout and shower cubicle fittings plus a big crack in the sink. More wear and tear than cleanliness, and hopefully general freshen up/ refurb is on the cards soon. Still a great hotel in a great location, we'll be back!

Im not a regular travel lodge guest so was a bit apprehensive beforehand. I traveled with a friend who made the booking as we were running in the GNR. From entering the reception to leaving 2 days later, I can honestly say that it was great and perfect for our needs. We were met by front desk staff - Kayleigh who is brilliant. A great character and super helpful. It was obvious that the staff were very supportive of the event as there was a good luck banner in the reception area and the manager had organised a whole table of food, snacks, drinks for the runners and helpers, charity workers etc - on the morning of the run. Kayleigh helped us with looking at race day logistics and couldn't have been any more amazing. The room was basic but we didn't need anything else. It was clean and looked like it had been recently painted. The hotel is situated exactly halfway through the course and during the race Kayleigh was outside in her high-vis jacket offering support and cheering us on. It was so nice to see her smiling face! We didn't see her again so thank you for being you and thankyou to all staff that made our stay even more memorable. Travel lodge are lucky to have you!

My wife and I stopped here recently and were disappointed with this hotel. On arriving with several bags and clothing we were told that there was no lifts in the hotel. This meant we had to physically carry our luggage up several flights of steps ,then return back to the car to get the remainder. The room was very dated and two beds had been pushed together with one giant duvet spread over it. One double point in the whole of the room,we went and bought an extension just so we . could charge our phones,use the kettle , hairdryer etc. Dark mahogany furniture did not help. Generally needed updating. No toilet brush in the bathroom,I was told the domestic staff were responsible for that,bit embarrassing. The facilities were good although we never had an opportunity to try them. Parking is hit or miss ,but a car park is available at £2.50.per day. Lovely views out the wind ,good supply of coffee and tea, staff also very helpful.

Beautiful location only 10 minute walk onto town, very clean hotel, staff are very friendly

We stayed for 6 nights and whilst not cheap was excellent value for money. The rooms are large with a massive bed and sofa. Clean ensuite with an excellent shower. Front of house staff were friendly but Steph and Megan were exceptional. As were Ferida and Jimmy in the restaurant for breakfast. The breakfast was plentiful with lots of hot and cold choice. My only observation is that as the hot food is cooked then kept warm at the self-service station, items such as the fried eggs and tomatoes can dry out. However you can request fresh omelette (excellent) or poached eggs (excellent) or fresh mushrooms (excellent) or black pudding (more than excellent!!). We only ate one of our six evening meals in the restaurant as after a four hour drive, it was easier. The food was fine but the service from Josh was fabulous ... a credit to the hotel. My only criticism was when I read my bill having got home, there was an automatic 12.5% service charge for the meal. If you like Indian food I can certainly recommend Jashn restaurant which is only four minutes drive and was one of the best Indian meals I have ever had (I could also recommend Michelangelo for high quality Italian and only 8 minutes from the hotel). We had a fabulous break seeing family and friends and will certainly be back next year and would stay at the Delta again

We arrived at the hotel and thought it had a lovely feeling of being in a house rather than a hotel .we had booked a meal but were tired so they changed the time for a little later . The room was lovely , clean with a new bathroom .Bed was comfy and we couldnt hear much noise apart from creking floorboards which was to be expected in an old property . There were lots of personal touches like tissues on the beside table and bottles of water . We ordered the 2 course rump steak and. Belly pork which was delicious. Mine came with french fries and i would have prefered some veg and new potatos but i didnt ask so my fault .my partners belly pork was lovely . I had the french onion soup for starter and realy enjoyed and partner had the pate . We relaxed in the bar area with a coupe of drinks and the bill was very reasonable .prices on bar same as puc prices . We visit this area a lot to see family and would definately stay her again . Would be nice to sit on the garden in the warmer weather

I use a wheelchair & my daughter is my carer. So had an accessible room on the ground floor. We also had our dog with us. I have to say that all the staff across the board from top to bottom are so amazing. They are kind, caring, helpful and make time to listen if you need them. The breakfast is always fresh, hot & tasty. The room is always spotlessly clean & the bed is so comfortable. I would recommend this particular hotel to anyone. You are made to feel welcome & respected by every member of staff. Will return in the future, no question about it. A huge thank you to each & every member of the team. You are all amazing. Thank you for make our stay so memorable & wonderful.