M.L. Quezon Ave Lapu-lapu City, Mactan Island, Lapu-Lapu City, Cebu, 6000, PhilippinesView Hotel Details
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Guest Reviews of Islands Stay Hotels Mactan
7.8/10
Good
243 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities6.9
Service7.9
Cleanliness7.8
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All reviews(243)
Positive reviews(214)
Reviews with photos/video(63)
Close to airport(55)
Easy to get around(51)
Clean and tidy(36)
Great service(33)
Awesome stay(14)
Great value for money(13)
Convenient for shopping(12)
Too noisy(9)
Negative reviews(29)
Martin Scotch
Small Room
Stayed in Oct 2025
Solo traveller
27 review
9.0/10
Great
Posted on Nov 7, 2025
Only stayed one night. Only real issue I have with this place was the water temperature was burning, scolding hot and no way to rinse under that heat. Had to use the bidet to wash the soap off.
Guest User
Medium Room
Stayed in Jul 2025
Couple
1 review
7.5/10
Posted on Aug 10, 2025
The staff was friendly they are good with their service but the room was noisy the location is near to the air port kudos to the front desk they are very helpful ☺️
Miaka_21
Medium Room
Stayed in Jul 2025
Couple
1 review
6.5/10
Posted on Oct 15, 2025
Place can be okay if you have an early flight, relatively close to Mactan Airport and to some stores.
NJ85
Medium Room
Stayed in Jun 2025
Couple
5 review
8.5/10
Very Good
Posted on Jul 30, 2025
The service and staff are approachable. The amenities are clean. The place is easy and convenient to/from airport.
Anonymous User
Small Room
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 24, 2025
I've upgraded my room and it was great. The staffs are friendly and very accessible location.the room is very clean.
Guest User
Large Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 19, 2025
The room is clean and the ambience is perfect.. A little advice for the improvement of the facility, it's good to have bidet in your comfort room coz that will give your guests satisfaction as well
Ponso
Small Room
Stayed in May 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jul 5, 2025
The room was clean, and although the WiFi was down, the staff were very accommodating and was available 24/7. Location over was also convenient and is just a 5 minute ride to the airport.
Krissy DG
Medium Room
Stayed in Jul 2025
Family
8 review
8.0/10
Very Good
Posted on Oct 13, 2025
Dito kami nag stay bago mag flight. Very near sa airport!
julessth
Small Room
Stayed in May 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Jun 14, 2025
Close to the airport and the location is very superb. It is also close to the mall so you can get whatever you want to get.
Anna Mae Davo
Extra Large Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 31, 2025
Very accommodating staffs and friendly. I just informed them that were getting late in checking in cause my kids wants to roam around Cebu City in a while. They responded immediately. The Hotel looks clean, cozy and comfortable. We're able to stay there for just 9 hours and it's worth it. It's just 5 minutes drive to the airport. Thank You Islands Stay Hotel Mactan for the good accommodation. Till next time.
Tarnies
Large Room
Stayed in Oct 2025
Family
7 review
2.0/10
Posted on Nov 7, 2025
This was one of the worst hotel experiences we’ve ever had. The room we were given was tiny (about 12 square meters), had no windows, no running water, no toilet paper, and a broken shower — the shower head was damaged and sprayed water straight up at the ceiling, so it was basically unusable. The room was also boiling hot, and the air conditioner barely worked, making it hard to breathe or sleep.
When we asked to change rooms, the staff lied and said the entire hotel was fully booked, but when we walked around, we could clearly see that many rooms were empty. Even after pointing this out, they refused to move us. The staff were rude and unhelpful the whole time.
Overall, this hotel was misleading, uncomfortable, and poorly managed. Definitely not worth the money, and we would never stay here again.
Guest User
Small Room
Stayed in Oct 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 5, 2025
Very nice, clean, quiet and spacious room with comfy bed, private cr with hot shower, wifi and room aircon. Great customer service. Affordable. 5 minute taxi or 20 minute casual walk to the airport. Booked online using Trip.com and my Gcash account. This will be my goto travel inn when flying out of Cebu international. Thank you!
Guest User
Medium Room
Stayed in Mar 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Jun 3, 2025
Great location very close to the airpot cold ac new quite room and clean very accessible to everyyhing you need just a 2mns walk from the mall 5mns to airport everything is perfect staffs are so accomplished.
JENNYLYN SIMBULAN
Small Room
Stayed in Jul 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Aug 24, 2025
So nice,peaceful, and clean
Response from Property: Dear Jennylyn Simbulan, Greetings! Thank you so much for your outstanding 10 out of 10 rating! We’re truly delighted to know you found our hotel nice, peaceful, and clean. Your kind words mean a lot to our team and inspire us to keep providing the best experience for our guests. We look forward to welcoming you back for another relaxing and memorable stay. Yours in service, Luz-GM
Guest User
Small Room
Stayed in Sep 2025
Solo traveller
2 review
7.0/10
Posted on Nov 7, 2025
Thin walls so you could hear the people passing by, but very convenient for transit travellers very near the airport.