Ramada Plaza by Wyndham Shaoguan City Centre Reviews
Ramada Plaza by Wyndham Shaoguan City Centre
No.1 Jiefang Road, Shaoguan, ChinaView Hotel Details
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Ramada Plaza by Wyndham Shaoguan City Centre Guest Reviews
4.5/5
Great
845 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(845)
Positive reviews(804)
Reviews with photos/video(125)
Large rooms(62)
Convenient for shopping(34)
Fantastic river view(23)
Tasty food(23)
Located in the city centre(22)
Tasty restaurant(15)
Luxurious(9)
Has rooms for families(5)
Negative reviews(41)
David88
City-view Queen Room
Stayed in Apr 2024
Business travellers
5 review
Amazing
Posted on May 1, 2024
I say I saw many reviews that said the hotel was old and they weren’t very complementary. Yes, it’s an older hotel. It’s very grand and clean and the staff is very friendly and helpful. The rooms are very large. The bed was fine to sleep on as were the pillows, I can’t say I have any complaints. The locations is very good.
Response from Property: Dear Guest, Thank you for choosing our hotel, we hope your stay experience can be one of the good impression in ShaogGuan。Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
Anonymous User
River-view Double Room
Stayed in Mar 2024
Friends
15 review
Amazing
Posted on Mar 19, 2024
We were very satisfied with the service and support.
Response from Property: Dear Guest, Thank you for choosing our hotel, we hope your stay experience can be one of the good impression in ShaogGuan。Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
The Ropers
Apartment Suite (2 beds)
Stayed in Jan 2023
Family
40 review
Great
Posted on Jan 25, 2023
Great size rooms. It’s an old Chinese 5 star hotel rebranded. Room smelt of smoke especially in the bathroom. Dinner was disappointing and breakfast was average. We had to keep asking for food at the buffet and they closed an hour early. Great service made up for lack of amenities.
Response from Property: Dear Guest, Welcome to Shaoguan and Stay in our hotel,Thank you for your recognition of our services ,we are apologize about your stay experience, Your Value Comments will become our progressive power, we will Strengthen professional skills training to improve the shortcomings ,hope you can staying with us to experience it in next time, We are looking forward you to staying with us ,Wish you all the best!
Phila
Fashionable Room - River-View
Stayed in Nov 2021
Couples
24 review
Outstanding
Posted on Nov 14, 2021
From the moment we checked in, the staff were incredibly friendly and welcoming and this was the case throughout our stay. They were also very accommodating and extremely professional. We stayed in the fashionable suite. The room had a fantastic view, especially in the evening from the bathtub. Our booking included breakfast which was buffer style with many options western and Chinese. We throughly enjoyed our stay and will definitely book again!
Anonymous User
River-view Twin Room
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 6, 2023
Very good.
AAMMEERRIICCAA
River-view Twin Room
Stayed in Oct 2021
Family
4 review
Very Good
Posted on Oct 18, 2021
Everything was pretty good. Hotel is pretty clean, parking is not easy though, always full. Especially since there was a wedding when we were there. Pool is ok, big and on the roof, which is nice. However, its not very good for kids to have fun, mostly older people swimming laps. Breakfast was ok, the choices for chinese food was better than wester, but they did have some eggs, bacon, and toast, so it was fine. Location is right in downtown, next to pedestrian street and river. If you want to stay downtown its ok.
SU SING DANIEL
City-view Queen Room
Stayed in Aug 2021
Solo travellers
7 review
Outstanding
Posted on Sep 22, 2021
Nice hotel with good room facilities. Hotel is within walking distance to the tourist pedestrian street and the river.
Guest User
River-view Double Room
Stayed in May 2024
Family
13 review
Outstanding
Posted on May 27, 2024
The hotel is in an excellent location, with Fengdu Pedestrian Street, Babel Tower, Centenary East Street, and Fengcai Building nearby. The hotel is clean, the rooms are big, and the staff are polite from top to bottom. The buffet has many categories and is of good quality. The snacks at Erqian Restaurant are very good. Food, hotel facilities and swimming pool are great! I will definitely book this hotel again next time I go to Shaoguan.
Original TextTranslated by Google
6/8
Response from Property: Hello, distinguished guest! Thank you for your five-star review! It is our greatest honor that you can have a comfortable stay! We attach great importance to every guest's stay experience, and first-class quality and service are our consistent aim! The hotel is located in the center of Shaoguan, just a stone's throw away from Shaoguan East Railway Station and the pedestrian street Jiefang Road. It enjoys the natural beauty of the surging Zhenjiang River and is only a ten-minute walk from the tourist attraction Fengcai Building. The platinum location is self-evident. The hotel is adjacent to the largest and most luxurious shopping mall in Shaoguan - Fengdengcheng. It is a comprehensive city integrating food, accommodation, transportation, shopping and entertainment. It is your first choice for business vacation. With your recognition and affirmation, we will continue to work hard to provide you with more considerate and home-like services for your next stay. Sincerely look forward to your visit again! wish you a happy life!
Cathy1823
Deluxe Room (2 beds)
Stayed in May 2024
Family
26 review
Great
Posted on May 4, 2024
Second stay. Due to the high-speed train at 6pm, thanks to the hotel for agreeing to delay check-out until 2pm.
Disadvantages: The air conditioner is not sensitive, and there is no difference between cooling, heating and ventilation...
The hot dishes/breakfast in the buffet are still so few!
I hope the hotel can improve. After all, I will go for the third time just for the rice rolls in the breakfast buffet!!!
Rice rolls YYDS!!!
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for your continued support to the hotel. It is our greatest honor to let you have a satisfactory stay experience. We have reported your valuable opinions to the management and relevant depar**ents in a timely manner. With your careful discovery, we can make better progress. I hope you can continue to support Ramada. Sincerely look forward to your visit again! I wish you a happy life!
Guest User
City-view Twin Room
Stayed in Apr 2024
Business travellers
48 review
Posted on Apr 27, 2024
The most expensive hotel in downtown Shaoguan, but the experience is quite bad. The hotel has been open for more than 10 years, and every place has begun to look old. The hotel and the shopping mall have a Luckin restaurant and a special buffet on the first floor. There are many people in the hotel at lunch and dinner time. There are also KTV bars downstairs in the hotel. You can hear the noise at night even if you live on the tenth floor. The front desk always has a feeling of being indifferent. The doorman and the security guard at the door are not eye-catching. There are so many cars parked at the door. Don't they rush them? The breakfast room looks big, and the products are quite average. They ask you to add pork to the rice noodles, and just use a spoon to scrape a little bit. Do you think it is caviar? So reluctant...
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing Ramada Plaza Shaoguan Fengdu. From your review score, we can feel your dissatisfaction with us. We apologize for this! For the hotel industry, high-quality service is one of our most important tenets and one of the most important factors for our management. If you have any dissatisfaction and valuable opinions during your stay, you can directly feedback to our lobby assistant manager. They will report your valuable opinions and suggestions to the management one by one. At the same time, we will use your opinions and suggestions as training topics for us to improve and enhance the quality of our service. I hope you will have the opportunity to visit again and feel our progress and warm hospitality. Looking forward to your visit again! I wish you a happy life!
XBYFU
City-view Twin Room
Stayed in Apr 2024
Couples
17 review
Great
Posted on Apr 21, 2024
The facilities are relatively old, the location is good, the river view room has been upgraded, and the surrounding restaurants and shopping malls are convenient. Guests who drink tea on the second floor can get a 10% discount, which is very cost-effective. The buffet dinner on the first floor is also not expensive. I will try it next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Shaoguan Ramada! Your satisfaction is our greatest achievement! With your recognition and affirmation, we will continue to work hard to improve our service standards and make every stay a perfect experience for you. We look forward to your visit again and wish you a happy life!
Anonymous User
River-view Twin Room
Stayed in Apr 2024
Other
66 review
Outstanding
Posted on Apr 15, 2024
You can walk to the century-old street, and Fengdu City is next to it. It is very convenient to eat. There is a teahouse and Zhongshan Park opposite... The view of the river view room is wide and continuous, with distant mountains and nearby waters, which is very comfortable to look at.
The service attitude of the front desk is very nice, the breakfast environment is also very good, and the room facilities are also very comfortable.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time to give us a detailed review. The hotel is located in the center of Shaoguan. It only takes ten minutes to walk to Shaoguan Railway Station, Bus Terminal and the Fengcai Building, which was built to commemorate Yu Jing, a famous official in the Northern Song Dynasty. It is also only 20 minutes by car from the high-speed railway station, which is very convenient for travel. Our breakfast is diverse and nutritious. All ingredients are organic foods carefully selected by the chef and purchasing staff. Every guest who has eaten it has praised our breakfast. Our rooms are all over 45 square meters, spacious and exquisite, equipped with comfortable working areas, brand bathroom facilities and carefully selected bedding products. The hotel rooms and all public areas are covered with high-speed free wireless networks. Superior quality and service are the tenet we have always adhered to. We will continue to work hard to improve our service standards so that you can have a perfect stay every time you stay. We look forward to your visit again and wish you a healthy life!
Guest User
City-view Queen Room
Stayed in Apr 2024
Booked for others
52 review
Outstanding
Posted on Apr 5, 2024
The lobby of Ramada is high-end and grand, the room is spacious and bright, the room is clean and tidy, the big bed is moderately soft and hard and it is very comfortable to sleep on. But the water flow of the shower is a little small.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time to give us a detailed review. Our hotel is an international chain five-star hotel established in Shaoguan City according to international standards. Our rooms are all over 45 square meters, spacious and exquisite, equipped with comfortable working areas, brand bathroom facilities and carefully selected bedding products. The hotel rooms and all public areas are covered by high-speed free wireless network, which brings convenient Internet experience for business travelers' leisure and work. We sincerely look forward to your visit again! I wish you a happy life!
Anonymous User
Guestroom (2 beds)
Stayed in Apr 2024
Other
40 review
Outstanding
Posted on Apr 4, 2024
I really like this room, with a river view of Kaiyang, a bridge view of Youdao, a wide area in front of the station, and convenient access.
Original TextTranslated by Google
Response from Property: Thank you for your comments! It is our greatest honor to have you stay comfortably! Our hotel is an international chain five-star hotel built in Shaoguan City according to international standards. It has a superior geographical environment. It only takes ten minutes to walk to Shaoguan Railway Station and Bus Terminal, and it only takes 20 minutes to drive to the high-speed railway station. It is very convenient for travel and is the first choice for your business vacation. Sincerely look forward to your visit again! I wish you a happy life
Ben Lv
City-view Twin Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 15, 2024
Although the hotel is relatively old, it is well maintained and maintains the standard of a large hotel. The room is also relatively large and comfortable. Fruits are delivered every day. Thumbs up!!!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time to give us a detailed review. Our hotel is an international chain five-star hotel established in Shaoguan City according to international standards. Our rooms are all over 45 square meters, spacious and exquisite, equipped with comfortable working areas, brand bathroom facilities and carefully selected bedding products. The hotel rooms and all public areas are covered by high-speed free wireless network, which brings convenient Internet experience for business travelers' leisure and work. We sincerely look forward to your visit again! I wish you a happy life!
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