Rosewood London

The bedding was really comfortable. For a basic room, I couldn't ask for more.

Great service! They upgraded our room when we checked in, which was a nice surprise. The room itself was clean and tidy, and the location is fantastic for getting to Soho and other areas. The turndown service was a thoughtful touch. The facilities are a bit old but fully functional. The only downside is the lack of a refrigerator.

The room layout was lovely, and there was a welcome gift. The hexagonal sink was beautifully vintage. 😻 The front desk service was excellent, making us feel right at home! The hotel is a converted old bank, which made for some beautiful photos!

The hygiene, ambiance, and service were all great. They even gave out chocolate cake as a gift during the Spring Festival. However, the facilities could be improved. The toilet was a bit small, and it was rare to find both a bathtub and a shower, which felt cramped. The lighting design could also be better (though this might be a premium expectation for this class of hotel). The biggest drawback, though, is the lack of a gym, which makes it unsuitable for long stays.

The room was incredibly small; once the luggage was in, there was barely any space left to move around. The welcome experience was non-existent, and the separate restaurant had no staff in the morning. When running hot water, the room made a sharp, screeching noise. At night, the room temperature was too high, and the air conditioning was very loud. Most importantly, the room had no soundproofing—I could clearly hear conversations and even the water heater from the adjacent room. The overall experience was poor, although the hotel's location is good.

Great location, excellent reception service, the building has a rich history, and the view from the window is fantastic.

Always satisfactory, as usual.

The hotel's architecture beautifully blends ancient and modern styles, creating a stunning look! The interiors are elegantly furnished, and the service is impeccable. Both the front desk and restaurant have staff who speak Chinese, so there's absolutely no need to worry about language barriers. The location is truly excellent. It's right behind the London School of Economics, and you can walk to King's College and the University of London in about 15 minutes in different directions. The British Museum and National Gallery are also just a 20-minute walk away. For shopping, Oxford Street and Covent Garden are only 10-15 minutes on foot. Getting around by subway or bus is very convenient, and there are plenty of Chinese and Western dining options nearby. The hotel's own breakfast and other meals are also fantastic.