Palace Station Hotel & Casino

Highly not recommended come here: Front desk only can provide smoking room for us after we arrive ，If not ,need to upgrade USD$100 per night .I try to go in smoking rm ,fxxking strong cigarette air around the rm .then we paid one night to upgrade . But ! Second unfortunately the neighbour have dog keep barking all night! Like a [dog song ]. And next day we are strongly complain to change to room .even though downgrade is alivable . However hear someone complain no water supply to bath .hotel just don’t give a **** and just give a little bit compensate to her . On side :Bath water pressure too low、easily heard neighbours sounds, no service can tell Good is near 7-11 ,gas station,Mc Donald,car park . Conclusion: don’t choose this hotel anyway .ruined my holiday . Photo is upgrade room ,but neighbour has dog 🙃

My name is laurance Lee, Around 5:50 PM on March 24th, I was waiting to check in. There were a man and a woman at the reception desk. While I was waiting, the woman told me to go to the VIP check-in room. When I entered the small room, the man inside was talking to someone, so I waited. However, he impatiently asked me why I was there. When I explained that the receptionist had sent me, he asked if I was a VIP. When I said no, he told me to go back outside and wait. So, I went back out and continued waiting. A few minutes later, he came out and, once again in an unfriendly manner, told me to come in so he could check me in. I refused. The woman who had initially sent me to that room saw me waiting in line again but left for her break. While checking in with the man, I mentioned the situation, but instead of apologizing, he simply said that the other person must have been busy. The service I received was worse than that of a motel reception. Mistakes can happen while working, but there were several opportunities to handle them properly. However, they failed to recover from their mistakes. The first woman left without taking responsibility for what she had said. The VIP check-in staff member had a chance to make up for the initial mistake by apologizing and assisting me when he came out of the room, but he failed to do so. The receptionist, although not directly responsible, could have at least apologized on behalf of his colleague. Overall, the way the hotel staff handled the situation was very disappointing.

Was a good overnight stay on our way to Utah. Rooms needs a little modernization and better lighting. Nothing to write home. We chose this place because of the Oyster Bar Restaurant, quick stay and go eat there in the odd hours with little wait.

Decent hotel in a very convenient location for our event. Unfortunately, it’s our second stay in the hotel and the second time unlucky with the neighbors.

We arrived at the hotel shortly after 4 pm. Check in was fast, the staff were friendly. There are a few restaurants in the ******, not fast food. There are other fast food places across the street, about a 5 min walk, or a 7/11 right across for your snacks. The room was clean, and quiet. No nosies from the street or ****** were heard at all. While we did not drive to this hotel, I cannot comment on parking or if there is a charge, but there was ample parking. If I come pro. Vegas again, this is a place I would stay again.

I wouldn’t recommend this hotel, we spent a few nights here and nothing delighted. No mini fridge and hair dryer even we upgraded our room to studio suite. The front desk staff wasn’t helpful at all! We were about to borrow a wine opener from room service, but there’s no room service at all HAHAHA that guy at the front desk asked us to go get it from the restaurant, turns out they gonna charge us for a standard corkage fee. Isn’t it sound ridiculous? We paid expensive resort fee and the pool is closed for 7days a week!