Premier Inn Leeds Cc (Whitehall Road)

Good overall. Just disappointed with the room clean request for more than one night stays.You have to request a room clean before 12pm but was not easy to get hold of anyone to arrange. If you have to request a room clean and one isn’t done then surely this should be reflected back to the customer as cleaning costs have been saved.

hocking experience.. Reception staff seemed to not care. My room wouldn’t lock so I couldn’t leave the room until they had come to fix it. The staff member proceeded to bring up a screwdriver to remove part of the locking mechanism.. he brought the wrong screw driver up. Eventually he removed part of the locking mechanism, which made me feel very uneasy and uncomfortable. Skip forward to the evening, the heating wouldn’t turn on in my room. I tried to call reception but after 6 attempts no one answered. I then had to get dressed and go down to reception. A member of staff came out of a small room and I stated the heating does not turn on in my room.. The staff member said “ oh yeh.. we can do that down here” NEVER have I stayed at a hotel where I haven’t had access to turn the heating on in a room I am paying for! I really wouldn’t recommend this hotel. Fortunately there are many other options in Leeds to choose from.

Arrived 55 minutes prior to the 3.00pm check in time and was expected to pay £15 if we wanted to check at that time. Joke, becoming more like budget airlines, trying to screw every last drop out of you. Apart from that, the stay was just as expected, at a premier inn. We had breakfast at the hotel, which was fine, only problem was the bacon, like no other bacon I have had before, horrendous!

Check in was easy, friendly staff, not impressed with the room. One bath and face towel. When you have travelled for over 4 hours you need to freshen up with a shower, had to reuse both towels again in the morning. Hair dryer was on a short cord so pointless, no iron or ironing board, in rooms, I imagine you could request from reception but was on a tight time scale to freshen up and go out. Had to put shower on full blast of hot water for over 10 minutesto get creases out of polo top which I hung up in bathroom. I hate waste but was a needs must situation. Bed decent, nothinig special regarding comfiness, and the bar only had one beer which was Coors on tap. I thought quite hard before deciding to rate it 3/5 as staff are great. and did consider a score of 4. Breakfast average, no muesli or dried fruit availble with cereal selection. I think for the price you would be better off looking to spend an extra 10 or 20 pound and booking somwhere else

Good location, great price and super comfy nights sleep. Check in was speedy with no hiccups and the reception staff were all nice and friendly. The room was spacious and warm with ridiculously cozy pillows. My only gripe was that the bathroom could have been a little cleaner, but overall a nice hotel that we would be happy to stay in again.

Booked the hotel last minute for a night in Leeds, great location just down from the railway station. Our room was clean, tidy and quiet even though you’re on the main road to the station. We’d not added breakfast but was told we could add the following morning if we wanted which we did, the food was lovely and a good selection for everyone. Would stay here again.