Holiday Inn Express Lhasa Potala Palace

Holiday Inn Express Lhasa Potala Palace Reviews

Holiday Inn Express Lhasa Potala Palace

No.5 Beijing West Road, Lhasa, ChinaView Hotel Details
Holiday Inn Express Lhasa Potala Palace
Holiday Inn Express Lhasa Potala PalaceHoliday Inn Express Lhasa Potala PalaceHoliday Inn Express Lhasa Potala Palace
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Holiday Inn Express Lhasa Potala Palace Guest Reviews

4.3/5
Very Good
953 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(953)
Positive reviews(881)
Reviews with photos/video(159)
Friendly front desk staff(95)
Quiet & comfortable(90)
Convenient parking(49)
Large rooms(35)
Stayed multiple times(15)
Average towels(7)
Has rooms for families(5)
Negative reviews(72)
Nabellachance
Guestroom (Double bed)
Stayed in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
Great stay
Guest User
Guestroom (Double bed)
Stayed in Sep 2021
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Oct 4, 2021
Great travel experience. Shout out to manager Allen Rong
Response from Property: Thank you for your affirmation of our hotel!Wish you a pleasant journey!Good luck!
༺࿄࿆ Fishyuqiqi ࿅࿆༻
Guestroom (Double bed)
Stayed in Mar 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Mar 25, 2024
The hotel service is very good, and there is an oxygen concentrator available in the room. The room is spacious and clean, and the breakfast is rich. The hotel is very quiet at night. Recommended for everyone to stay.
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Response from Property: Hello dear guest! Thank you very much for your stay and for taking the time to leave such a five-star review despite your busy schedule. I am very happy after receiving the review. Your satisfaction is our honor and the source of our service. Your five-star review is a living sign of our hotel! We will definitely continue to work hard and strive to do better in service, so as to win full satisfaction and five-star praise from more customers! The development of Holiday Inn Express cannot be separated from your continued attention and support. We sincerely invite you to visit us again! I wish you and your family happiness and all the best!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Feb 10, 2024
The room was quite good, beyond expectations. I thought it would be better to stay while traveling, and it was even better than I imagined. There is also a complimentary oxygen service in the lobby. If you are afraid of high altitude sickness, you can choose this place. The lady at the front desk was also very attentive and took care of things. Timely notification, great
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for choosing Holiday Inn Express and recognizing the work of our friends. No amount of advertising is as good as word of mouth. We value every guest's personal experience. As long as you come to the hotel, you are our family. We We are willing to do our best to make your trip relaxed, pleasant and smooth, and look forward to your visit again to experience a different style. wish all the best!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Friends
7 Reviews
5.0
/5
Outstanding
Posted on Feb 3, 2024
I came to Lhasa with my friends for a few days and it was a very satisfying stay. It is worth recommending to friends around me. You can also get free oxygen, which is very convenient and you can also have a formal experience! The service of the guy at the front desk was very good and professional. The hotel is also very clean, very quiet, and I slept very comfortably! From the moment we walked in, we were greeted by friendly staff and their service really made us feel at home. The room is spacious, bright, clean and tidy, and the bed is comfortable, allowing you to have a good night's sleep. The breakfast is rich in variety and tastes great. In addition, the location of the hotel is also a highlight, with many shopping and dining options nearby, which is very convenient. Overall, it was a very pleasant stay.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your compliment! We are very surprised to see your review. Thank you very much for your affirmation of our service. As Zhixuan people, we should not only do our own jobs well, but also always pay attention to the individual needs of our guests, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests, treat every guest Every guest is treated like his or her own family and serves the guest with all his heart, so that the guest’s journey will no longer be lonely! If you like us, recommend us to your friends. We look forward to your stay again!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Solo travellers
3 Reviews
5.0
/5
Outstanding
Posted on Feb 3, 2024
The Holiday Inn Express is strategically located in the city center with convenient transportation. Whether you are going to the business district, tourist attractions or local food streets, you are only a short walk or a short ride away. The hotel rooms are spacious and comfortable, with reasonable layout and equipped with high-quality bedding and toiletries. The facilities in the room are complete, including high-speed wireless Internet, large-screen TV, coffee machine, etc., providing me with a comfortable and convenient accommodation environment. The breakfast provided by the hotel restaurant is rich in variety and delicious. During dinner time, the restaurant also offers a variety of local and international cuisine to meet the needs of different tastes. The hotel staff were friendly and welcoming, and they were always professional and patient, ensuring that I received excellent service during my stay. No matter what questions or needs I had, they responded quickly and provided solutions. The hotel's gym is well equipped where I can do my daily workouts. Overall, I was very impressed with the Holiday Inn Express. From the comfortable rooms to the delicious meals to the enthusiastic service from the front desk guy Aaron, every detail reflects the hotel's high quality and professionalism. I highly recommend this hotel to anyone looking for a quality stay.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for taking time out of your busy schedule to share your stay experience and nominate and encourage our friends. We will continue to work hard to do better and win recognition from more customers. Please believe that we are moving forward. The pace never stops, Holiday Inn Express is willing to be your home, and we look forward to having you come home again!
Xiaofhuahualema
Guestroom (Double bed)
Stayed in Jan 2024
Solo travellers
8 Reviews
5.0
/5
Outstanding
Posted on Jan 20, 2024
It's especially good. It's very cheap in the off-season. Because I was afraid of the cold, I called the front desk in advance to help turn on the air conditioning and warm the room. The service was very good. I didn't refuse the hotel because of the low price in the off-season. There is a washing machine and dryer on the first floor, which is very convenient, and the room It’s not particularly dry inside. It has a humidifier and is quite comfortable. It was very comfortable on my first night in Lhasa. Because I was going out with a group, I booked accommodation when I came back from sightseeing. Then I could store my luggage. It was really good. It is recommended that family members with a lot of hair bring their own hair dryers and bring more facial masks!
Original TextTranslated by Google
Response from Property: 10. Hello, dear guest! Thank you for your compliment! We are very surprised to see your review. Thank you very much for your affirmation of our service. As Zhixuan people, we should not only do our own jobs well, but also always pay attention to the individual needs of our guests, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests, treat every guest Every guest is treated like his or her own family and serves the guest with all his heart, so that the guest’s journey will no longer be lonely! If you like us, recommend us to your friends. We look forward to your stay again! Hello dear guest! Thank you for your compliment! We are very surprised to see your review. Thank you very much for your affirmation of our service. As Zhixuan people, we should not only do our own jobs well, but also always pay attention to the individual needs of our guests, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests, treat every guest Every guest is treated like his or her own family and serves the guest with all his heart, so that the guest’s journey will no longer be lonely! If you like us, recommend us to your friends. We look forward to your stay again!
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Jan 15, 2024
The service is attentive and enthusiastic. The guys at the front desk are very cute. The aunties in the guest rooms also greet each other, talk and laugh, and feel warmed. The environment is quite good, the facilities are complete, the sanitation is very good, it looks bright and clean, I will definitely recommend it to friends who want to come and play!
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for choosing Holiday Inn Express and recognizing the work of our friends. No amount of advertising is as good as word of mouth. We value every guest's personal experience. As long as you come to the hotel, you are our family. We We are willing to do our best to make your trip relaxed, pleasant and smooth, and look forward to your visit again to experience a different style. wish all the best!
Kuailedeyunyunshu
Guestroom (2 beds)
Stayed in Mar 2023
Couples
14 Reviews
3.0
/5
Posted on Mar 5, 2023
The facilities and hygienic environment are all good. I am not satisfied with the breakfast. Not to mention the lack of breakfast varieties. Since there is coffee, it should be slightly stronger, otherwise it will taste like tea. Since there is bread, it is best to have toasted bread. The room service is well received, but the front desk service needs to be improved. There is no uniform and it looks unprofessional. After staying for two days, checking in, renewing the room, asking for breakfast coupons and checking out, I have never seen a smile. It is not up to the standard of chain hotels. Choose Holiday Inn Express I stayed here because I had a good experience. Holiday Inn Express was the worst experience. I didn't expect the standard of chain hotels to be different.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your suggestions and comments on the hotel! We will make improvements in response to the questions you raised, and continue to provide good service to make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!
Guest User
Stayed in Feb 2023
Business travellers
4 Reviews
3.2
/5
Posted on Mar 4, 2023
The hotel facilities are a bit old...Maybe it's just the end of the Tibetan New Year, there are few service staff, the sanitation and other things are poorly cleaned, the room was not cleaned, and I contacted the front desk to change the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your suggestions and comments on the hotel! We will make improvements in response to the questions you raised, and continue to provide good service to make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!
Guest User
Guestroom (2 beds)
Stayed in Feb 2023
Family
31 Reviews
5.0
/5
Outstanding
Posted on Mar 20, 2023
Holiday Inn Express is a good cost-effective hotel in Lhasa. The location is superior, the environment is quiet, the room is tidy, clean and bright, the staff is friendly, the breakfast is rich, the parking lot is huge, and it is convenient to travel. Rinca is not far away, and the transportation is convenient. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guest, I met you in the most beautiful season. Meeting you is like meeting a thousand li horse and Bole. This kind of kindness is really rare. Xiaozhi provides a clean and reliable environment at a price that is close to the people. Professional and humanized service, exactly the required supporting facilities, as well as value-for-money experiences such as smooth bathing, high-quality sleep, smart breakfast, and Internet, pay more attention to cost performance and guest comfort experience. Xiaozhi sincerely invites you to come again and wishes you a happy life. Holiday Inn Express Guest Care Team
Guest User
Guestroom (Double bed)
Stayed in Feb 2023
Solo travellers
3 Reviews
5.0
/5
Outstanding
Posted on Feb 25, 2023
The room booked in advance is relatively affordable. It is very close to the Tibet Museum and Norbulingka. It takes about half an hour to walk to the Potala Palace. After going out, the street is full of snacks, delicacies and various shops. It is very convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation and praise of the hotel! We will continue to provide good service and make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!
Guest User
Guestroom (Double bed)
Stayed in Feb 2023
Solo travellers
2 Reviews
5.0
/5
Outstanding
Posted on Feb 24, 2023
The hotel house is very big, and travel is very convenient. There is an oxygen machine in the room, which can inhale oxygen at any time. It is very convenient. The hotel also provides breakfast, which tastes good and has many types
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation and praise of the hotel! We will continue to provide good service and make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!
Guest User
Stayed in Feb 2023
Solo travellers
3 Reviews
5.0
/5
Outstanding
Posted on Feb 14, 2023
The service is very good, the place is so clean. There was a power outage in the hotel that day, and the sweet tea served by the staff was very heartwarming. The Tibetan features inside are well preserved, which is a major focus
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation and praise of the hotel! We will continue to provide good service and make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!
Xunhuacengbu
Guestroom (Double bed)
Stayed in Feb 2023
Solo travellers
10 Reviews
5.0
/5
Outstanding
Posted on Feb 7, 2023
The brands and services under InterContinental are guaranteed. I recommend you to stay. The girls at the front desk are very efficient. The Tibetan brother on the night shift responds to every request. I forgot to take a photo. Thank you. It’s my second visit to Tibet and I have no regrets. Hygiene: Intercontinental Standard Facilities: Intercontinental Standard Service: Intercontinental Standard Environment: Intercontinental Standard
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation and praise of the hotel! We will continue to provide good service and make every guest feel at home! Looking forward to your coming again, I wish you a happy life and smooth work, Tashi Dele!