Best Hotels near Baixa, Lisbon

This hostel is operated like a 2-star hotel, providing cozy room with private bathroom and comfortable bed. The business must've undergone major renovation in recent years as everything looks new, practical and comfortable. It is also conveniently located close to the Rossio Metro station and all attractions including Castelo de S. Jorge Castle, the Lisbon Cathedral and Praça do Comércio.

We booked a room for few days in this very central location in Lisbon – obviously close to the famous Lift, and within walking distance of many interesting places. The hotel is newly renovated, and we had an upgrade to the new Lift Apartments. It could be used for a large family or even two families and has a fully equipped kitchen, dining room, two bedrooms and two bathrooms. The TV had many channels, including English speaking and free access to for instance Netflix. And by the way, super wi-fi. The breakfast was delicious. We experienced service throughout the hotel, just what you would expect and even more. We had a friendly and informative welcome mail before arrival, friendly service at the reception, generous staff for breakfast and again friendly cleaning staff. The last day we received a handwritten personal greeting from the staff – a small gesture, however, much appreciated.

入住了三晚 地理位置很優秀 就在聖胡斯塔升降機對面 衞生：衞生做的還是不錯的 設施：環保起見 不提供牙刷🪥 每個房間説是每天一瓶水 但是 第二天打掃完沒有放 淋浴間沒有防滑墊 很容易摔倒 環境：周邊吃飯的餐廳多 旁邊就有一家蛋撻咖啡店 可以當早飯 步行不遠處也有星巴克 漢堡王和超市

We stayed here for a week and have just returned to the UK. We loved our stay and found the hotel to be really welcoming and a really high quality boutique hotel in a great central location for exploring Lisbon and especially Baixa. We researched the hotel through Tripadvisor and booked through Hotels.com and we found the hotel lived up to the reviews others had left - the reached out even before we left the UK to organise a pick-up from the airport if we needed it and were really helpful throughout the stay. We were in room 2A and it was beautiful and serviced everyday and the room had all we needed and a lovely bathroom and great shower. We arrived from the UK early morning, using the arranged car, and it was clearly too early to checkin but they stored our bags and provided some directions. When we came back to checking it was smooth and they provided a lovely bottle of Port for us to enjoy in the room . The location is so central for trams , tours and key sites and the staff also provided some handy recommendations for restaurants. We found all the staff to be unfailingly helpful and every time we popped in or out they always engaged with a Bom Diaz / Ola or just Hello. Great location, lovely room and good service - would definitely recommend.

Hotel is located very close to the Rossio Train Station. We stayed for 4 nights and it was a good stay. Lots of restaurants within walking distance and even steps from the hotels door. Very convenient. The Metro (Subway) was less than a 1 minute walk although we did not use it. Room was basic but very clean. Housekeeping staff did a wonderful job. Front desk was always attended and very helpful and pleasant as well. Will stay here again.

Pictures on the website are from the new building and be aware that once you arrive you can get one of the old rooms (which are dirty with old furniture and insects) that belongs to the next building which is the Estrella Dos Santos PENSION , and they will charge you the same amount as you stayed in a hotel ($232 for two nights) . They put us in a terrible dirty , very tiny room with no view (there was a wall ). We paid for triple room but because they needed to removed/clean an smashed spider from the dirty wall and some stained/dirty sheets from the room they give us a doble room ”while we wait ” (in the same building Pension) the manager said that we will stay there for our whole stay and charged us for a triple room when we stayed in an awful double room. We chose this place for the reviews -8.5 stars (! ) , for the ”laundry service” and the for 17 minutes walk to Saint George Castle, once you are there they say that there is no laundry service and we have to walk almost half hour to get to the Castle and to the CENTER. We felt very foolish. This is the first time that we had a terrible experience thanks to the very poor skills of a manager who treated us like they were doing us a favor. Unfortunately, we couldn't cancel this reservation because we paid when we arrived at the reception area which was very nicely decorated, after this, they sent us to the next building which is connected with the new building. And of course the manager didn't want to refund us at least with the difference for the price of the triple room with a double. I do not recommend this place. Pictures can show themselves

The host didn't email the door code to me and there was no one answering the doorbell for the first three times my friends and I tried when it's raining heavily outside that day. I called the owner and they said they would open the door but they didn't and I had to call another time so that they would actually give us the door code to get into the building. The environment around the stay is very dirty, the road is full with dog poops everyday since morning and it smells very bad. My belonging is missing in the apar**ent when I'm very sure that it was still in the bathroom before we left the room. I'm not sure if the cleaner broke it or something else, but I asked them and they say there's nothing they can do about it. I don't mind if they broke it i just want an explanation about why is it missing and they just ignored me, instead they just say they couldn't find the item. The cleaner cleans the room everyday, the room is clean and is a nice place to sleep overall.

This hotel was so well located! Walking distance to absolutely everything. The staff there was also unbelievable; especially Maria B. The entire staff helped up through our journey in Lisbon making it easy for us to to just follow their lead. They arranged a day trip for us, sent us on the metro and up secret elevators! The room we had was a nice size (especially by European standards) with plenty of room for our bags and place to put our cosmetics. Daily housekeeping was also included.

Comfortable, clean and well run. The staff were helpful in clarifying travel issues such as the intermittent rail strike. Our room was good but the lift, although claiming to fit 4 people, is really big enough only for 2 and I think a sizeable hotel. should have more. On the plus side you can get up almost as early or late as you like, because the buffet breakfast is served from 6.30 a.m. to midday. And the dawn chorus of twittering birds outside the window is nice if you like that sort of thing. The hotel is not as central as its title implies and in the area there's a shortage of evening entertainment in the way of bars. A couple of good restaurants, the Churrascaria and the Hamro Ghar (Nepalese, would you believe!) serve good food and beer however.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.