Internacional Design Hotel Reviews

Things I love about this hotel: 1. Location - 1million/10 - super central, walking distance to everything, near all public transpos, shops and restaurants everywhere all within less than a min or 2 mins walking 2. Staff - 1million.1/10 - friendly, very helpful, attentive. One thing I could not forget is that I had an early morning flight and their breakdast buffet doesnt start until 7:30AM. The hotel staff had prepared a breakfast box for me to go to bring to the airport. 3. Check in - 1000/10 - their check in isnt until 12nn, but thankfully for me, my room was ready and they let me in early. I opted to roam around and leave my luggage and upon return, they had already put my luggage in my room. 4. Breakfast spread - 7-10 - good selection 5. Aesthetic details - 8/10 - garden, themed floors and rooms 6. Welcome gifts - cute/10 - a letter, a free drink, and a discounted lunch meal What could be better: 1. Bathroom - a little bit tight especially the shower area. Its the typical European bath tub. Shower is great though, strong pressure and easy to use, and doesnt run out of hot water, but space is a bit small. Might be a problem for elderly people.

Perfect location. Walkable to everywhere and the Hop On Hop Off Buss was right around the corner. The food at this restaurant is awesome too. Definitely get the sea bass and mash potatoes. The room was clean, stocked and perfect size for my stay. Highly recommended this hotel. Will definitely be coming back again.

Great location and the staffs are friendly and very helpful. Would highly recommend this hotel!

Very central and easy to access

the location of the hotel is good

The Internacional Design Hotel is in a perfect location as you can easily walk to many tourist sites from there. The rooms are spacious and well decorated.

The location is very convenient, as it is close to the Rossio subway station. There are restaurants and a famous nata shop nearby, so you can feel safe even late at night. The elevator broke on the day of our stay and was never fixed during the four days of our stay.

The hotel is in a great location! Right in front of the square! In the commercial center of the old town! Very close to most attractions in the city center! Breakfast is also quite rich! Recommended to stay!

Very good location, all the classic attractions are around, easy to walk to. The breakfast is great. The surrounding gourmet restaurants meet all your requirements. A very suitable hotel for Lisbon tourism

On the first night I checked in (I was transferring from Madrid to Lisbon, Portugal), there was no hot water and I couldn't take a shower. When I asked, they said the equipment was under maintenance! When would it be fixed? They said it would definitely be fixed tonight. I reported the situation to Ctrip customer service. The customer service immediately helped me find a nearby hotel and let me stay there for the night. I thought since it could be fixed tonight, it would not be impossible to get up and take a shower tomorrow morning. It was quite strenuous to spread out my things and then clean them up. So I chose to endure it for one night. As a result, there was still no hot water the next morning. I asked the front desk what was going on? When would it be fixed? They told me that they didn't know when it would be fixed! Haha! I think it's better to close such a hotel! Because of this hotel. I feel disgusted with the Portuguese! I immediately reported the situation to Ctrip customer service. Ctrip customer service responded quickly and recommended a hotel to me. Let me check out. They will solve the rest. In the end, this hotel cheated and refused to refund the room fee for the next three nights. But Ctrip gave me the money! This incident made me determined to continue! Must! Continue to cooperate with Ctrip, with whom we have cooperated for more than 20 years!

It was a bit disappointing in terms of cost-effectiveness. The mattress and bathroom faucet were closer to classic than new products.