To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.0
Service9.1
Cleanliness8.9
Guest User
Standard Room
Stayed in Aug 2024
Solo travellers
3 review
9.0/10
Great
Posted on Sep 22, 2024
Overall Value for money. If you stay at a Superior room, must try the steak house after the lobby area. You can get up to 40% discount on your steak meal.
6/7
Wu Kwok Chung
Standard Double Room
Stayed in Aug 2022
Solo travellers
29 review
8.5/10
Very Good
Posted on Oct 3, 2022
The hotel is located near the pier, but a 15 min walk from the city centre. It's convenient to go to the waterfront, The Museum of Liverpool and the bus station. Wifi is free and strong even in the room. Clean and tidy. Can open a bit of window. No breakfast included but Costa and Pret nearby. I walked around 50 minutes to Anfield. Quiet at night. But 2 fire alarms happened in 4 days I stayed. Staff said there was someone smoked in room! Love the big TV with Sky Sports channel which some of the PL matches can be watched. Also have a gym in 1/F
6/8
Anonymous User
Standard Double Room
Stayed in Jul 2024
Other
5 review
9.5/10
Amazing
Posted on Aug 16, 2024
Except for the hygiene issue, which was a little dirty as shown in the picture, everything else was OK. Also, the sink cannot be opened too big, otherwise water will splash all over you. There was a lady at the front desk who was not very respectful.
Original TextTranslated by Google
Response from Property: Dear Anonymous, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am delight to hear that most of your stay at the hotel was excellent. Thank you for your comments regarding the room cleanliness, I have passed over your comments and picture to our Housekeeping Manager to resolve. We use all feedback such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo