Luxury Hotels in Golem

"We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel."

"Hospitality"

"It was pretty good. The hotel has its own beach and swimming pool. There was also a dinner for two that wasn't listed; the barbecue was delicious. However, it rained heavily the day we arrived, so we didn't get to fully experience the beach area."

"upreme Hotel truly exceeded my expectations. Every detail from the room to the warmth of the staff reflected exceptional hospitality. The sea view was breathtaking, the facilities were spotless, and the breakfast spread offered a perfect balance of local and international choices and tested absolutely amazing. What made my stay stand out most was the professionalism and friendliness of the team. They were always ready to help, whether with local recommendations or arranging small touches that made me feel valued as a guest. I’d recommend this hotel without hesitation to anyone visiting Durrës, whether for leisure or business. it’s the ideal blend of comfort, quality, and authentic Albanian hospitality. If I can add more stars I would 😀"

"The staffsl are very flirty and friendly and the food is very good and cheap in Albsnie. Unfortunately we were given a very simple room for 3 people with very narrow bathroom, not what we booked."