Hotels near Tellbrunnen

Hotels Near Tellbrunnen in Lucerne

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Best Hotels near Tellbrunnen

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Hotel des Alpes Hotels near Tellbrunnen
Hotel des Alpes Hotels near TellbrunnenHotel des Alpes Hotels near Tellbrunnen
0.97km from Tellbrunnen
With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Saint Peters Church. This hotel is 0.1 mi (0.2 km) from Mt. Rigi and 0.2 mi (0.3 km) from The Swiss Path. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site. This hotel also features tour/ticket assistance and a banquet hall. At Des Alpes Luzern, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

王贺泉尊 2019.01.25
The location is very good, the scenery is very close to the train station, convenient to travel, is the best hotel since staying in Switzerland, the main room is relatively large, breakfast is rich, like
Excellent
101 review
4.3/5
Price from
MYR 662
per night
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Young Backpackers Homestay Hotels near Tellbrunnen
Young Backpackers Homestay Hotels near TellbrunnenYoung Backpackers Homestay Hotels near Tellbrunnen
0.99km from Tellbrunnen
With a stay at Young Backpackers Homestay in Kriens, you'll be within a 10-minute drive of Chapel Bridge and Messe Luzern. This hostel is 1.4 mi (2.3 km) from Franciscan Church and 1.5 mi (2.4 km) from Museum Sammlung Rosengart. Take advantage of recreation opportunities including an outdoor pool and a sauna. Additional amenities at this hostel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
Outstanding
18 review
4.7/5
Price from
MYR 173
per night
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Hotel Luzernerhof Hotels near Tellbrunnen
Hotel Luzernerhof Hotels near TellbrunnenHotel Luzernerhof Hotels near Tellbrunnen
1.37km from Tellbrunnen
Hotel Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. This hotel is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Make yourself at home in one of the 64 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.

GGuest User 2023.11.04
We stayed one night in the Hotel Luzernhof Annex. Stupidly we put my jewellery in a location in the room that we felt would be a good hiding place - it was so good we forgot about it when we departed early the next morning. Much to my dismay I didn't realise until we were in the UK awaiting our flight home. An email later, my little jewellery bag was in the safe hands of the hotel staff who went and retrieved it from our room. The lovely staff then posted it to another family member in Germany. I am so grateful for their kindness and attentiveness to our stressful (self inflicted) situation. Their honesty and quickness of action brought much comfort to me as the items held great sentimental & irreplaceable value. Thank you to all involved. The room in the annex was clean, comfortable, spacious, ideally situated and a great price. There were plenty of food options nearby. Although it had a shared bathroom, it was super clean and provided all that we needed. My sincere thanks to the Hotel Luzernhof.
46 review
3.8/5
Price from
MYR 395
per night
Check Availability
Lucerne
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Hotel de la Paix Hotels near Tellbrunnen
Hotel de la Paix Hotels near TellbrunnenHotel de la Paix Hotels near Tellbrunnen
1.43km from Tellbrunnen
Hotel de la Paix is in the heart of Lucerne, within a 10-minute walk of Hertensteinstrasse and Chapel Bridge. This hotel is 0.1 mi (0.2 km) from Loewenplatz and 0.1 mi (0.2 km) from Bourbaki Panorama. Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include express check-in, multilingual staff, and luggage storage. Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks, as well as phones with free local calls.

GGuest User 2023.04.23
We enjoyed our stay at Hotel de la Paix. The room was comfortable but rather small. The staff were helpful. No tea/coffee in the room and no machine in public area. (I know it is not so common in Switzerland, but why not, when even the cheapest UK hotel can do it?)
Very Good
41 review
4.1/5
Price from
MYR 424
per night
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Ibis Styles Luzern City Hotels near Tellbrunnen
Ibis Styles Luzern City Hotels near TellbrunnenIbis Styles Luzern City Hotels near Tellbrunnen
1.56km from Tellbrunnen
Our Hotel Ibis Styles Luzern is located in the historic center of the city of Luzern with its snow capped mountains on Lake Lucerne. The characteristic Old Town with its varied attractions, boutiques and cafes can be easily reached on foot. Our hotel offers 115 rooms with AC, family rooms, escape room and 4 meeting rooms for small and large events with 4 to 150 people.

Cchihang ng 2024.04.28
Here are a few points of feedback: Friendly Staff: The staff were generally friendly and polite. When I arrived at the hotel earlier than the check-in time, the staff provided space for storing my luggage. Comfortable Accommodations: The room I stayed in was generally comfortable and clean, providing a decent level of comfort during my stay. However, there were a few minor maintenance issues that could be addressed, such as the brightness of the light. Also, the spray at the toilet did not function properly. The dining options at the hotel were satisfactory. While the meals I had were tasty, I felt that there could have been a bit more variety in the menu offerings, especially for guests staying for an extended period.
Very Good
198 review
4.0/5
Price from
MYR 571
per night
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Bellpark Hostel Hotels near Tellbrunnen
Bellpark Hostel Hotels near TellbrunnenBellpark Hostel Hotels near Tellbrunnen
1.83km from Tellbrunnen
Located in Kriens, Bellpark Hostel is within a 5-minute drive of Jesuit Church and KKL Lucerne. This hostel is 1.9 mi (3 km) from Chapel Bridge and 2.6 mi (4.2 km) from Lion Monument. Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. Grab a bite from the snack bar/deli serving guests of Bellpark Hostel. Continental breakfasts are available daily from 8:30 AM to 9:30 AM for a fee. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 15 guestrooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

GGuest User 2023.01.31
The hostel was very cozy and a convenient location. Although it is not actually in Lucerne the bus station is right outside and you get free tickets! The beds were very comfortable and we slept great. However, the check in desk has nobody there from 11 am to 4 pm check in... where were we supposed to put our luggage? Also, the shower wouldn't drain and was very small and gross. If you're a budget traveler, I would still recommend staying here!
Very Good
52 review
4.0/5
Price from
MYR 137
per night
Check Availability
Holiday Inn Express Luzern - Kriens Hotels near Tellbrunnen
Holiday Inn Express Luzern - Kriens Hotels near TellbrunnenHoliday Inn Express Luzern - Kriens Hotels near Tellbrunnen
1.91km from Tellbrunnen
The Holiday Inn Express® Luzern – Kriens is just 1.7 km away from Messe Luzernand Swissporarena and can easily be reached via motorway A2 at the exit Luzern/ Kriens.Zürich Airport is the nearest Airport and can be reached within under an hour drive, alternatively Airport Basel – Mulhouse is an option at just over an hour drive.Catch the tram (S-Bahn) at Kriens Mattenhof, which is literally only a couple of minutes’ walk away, to get to Messe Luzern (1 stop) and the city centre of Luzern (2 stops) within 5 minutes only.Parking is available via a public car park next door to the Holiday Inn Express® Luzern – KriensFeaturing 3 meeting rooms for up to 30 delegates, this new Holiday Inn Express features 160 modern, functional and practically designed guestrooms.Lifestyle comforts await our guests, with flat screen TV’s, free of charge high-speed Wi-Fi, USB connections and inclusive of an Express breakfast. Coffee and tea facilities are offered in all guestrooms. Within short distance, the famous Pilatus Mountain can be reached and is well worth visiting, offering a beautiful view over the city of Lucerne and its surroundings. Walking areas and jogging trails are just around the cornerFree tickets for bus and train ride in the city are offered to the guest, valid throughout their entire stay.

SSpace Traveller 2023.12.09
Fair deals specially living in Swiss, 2mins walks from the station and hotel will provide you a free daily travel ticket that you won’t need to move your car to the Lucerne city centre. Parking lots just opposite of the hotel and have discount to Euro15/day during your stay. Staff is friendly, but breakfast has a large room of improvement.
Excellent
113 review
4.3/5
Price from
MYR 534
per night
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Hotel Seeburg Luzern Hotels near Tellbrunnen
Hotel Seeburg Luzern Hotels near TellbrunnenHotel Seeburg Luzern Hotels near Tellbrunnen
3.11km from Tellbrunnen
With a stay at Seeburg Hotel in Lucerne, you'll be on the waterfront, within a 10-minute drive of Chapel Bridge and Lake Side Promenade. This hotel is 0.7 mi (1.1 km) from Swiss Transportation Museum and 1.3 mi (2 km) from Bioweingut Sitenrain. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall. Enjoy a meal at Seerestaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 62 guestrooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2023.09.08
Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.
Very Good
82 review
4.1/5
Price from
MYR 667
per night
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Tailormade Hotel Stans SÜD Hotels near Tellbrunnen
Tailormade Hotel Stans SÜD Hotels near TellbrunnenTailormade Hotel Stans SÜD Hotels near Tellbrunnen
10.68km from Tellbrunnen
With a stay at Tailormade Hotel STANS SÜD, you'll be centrally located in Stans, within a 15-minute drive of Chapel Bridge and St. James Way. This hotel is 11.7 mi (18.9 km) from Engelberg-Titlis Ski Resort and 1.2 mi (1.9 km) from Stanserhorn Cable Car. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features ski storage, a vending machine, and bicycle tour information. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2024.05.09
Very clean hotel, fantastic service at the counter. Easy access via bus (just 3 stops from Stans), and bus stop is right outside the hotel. There is a fuel station just outside the hotel so it was convenient to get breakfast and other snacks. Toilet lights are motion sensor which is good for energy saving, but it auto turns off while we are in the shower as the timer might be too short. No fridge in hotel room though, but be slightly inconvenient for families with young children that need to store milk.
Very Good
46 review
4.1/5
Price from
MYR 525
per night
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Seerausch Swiss Quality Hotel Hotels near Tellbrunnen
Seerausch Swiss Quality Hotel Hotels near TellbrunnenSeerausch Swiss Quality Hotel Hotels near Tellbrunnen
14.3km from Tellbrunnen
When you stay at Seerausch Swiss Quality Hotel in Beckenried, you'll be on a lake, within a 5-minute drive of Beckenried - Klewenalp and Klewenalp Cable Car. This hotel is 13 mi (20.9 km) from Chapel Bridge and 14.6 mi (23.5 km) from Swiss Transportation Museum. Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). At Seerausch Swiss Quality Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite. Stay in one of 41 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include safes and electric kettles, as well as phones with free local calls.

2023.01.31
This was a last minute booking for us and the price and location were really good before a day trip into Lucerne. Liked the location immediately, even in drizzling rain.We had a big balcony room overlooking the garden and lake.Very nice to arrive at after coming from Lake Maggiore and a long drive. The decor is fairly modern and it doesn't have charm as such but it was a quiet room with enough space. Buffet breakfast next morning was a bit of a highlight, especially since it was free and included! We never did get used to Swiss food prices during our trip. Easy to find and an easy drive into Lucerne next day.
Very Good
124 review
4.1/5
Price from
MYR 496
per night
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See all Hotels near Tellbrunnen

Top Pick Hotels near Tellbrunnen

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Check out our most booked hotels near Tellbrunnen from the past 30 days!
No.1
Cascada Boutique Hotel Hotels near Tellbrunnen
4.4/5
53 review
Cascada Boutique Hotel
Lucerne | 0.53KM from Tellbrunnen
"Great service""Great stay!"
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No.2
Ibis Budget Hotel Luzern City Hotels near Tellbrunnen
3.9/5
124 review
Ibis Budget Hotel Luzern City
Lucerne | 0.62KM from Tellbrunnen
"Great location""Great stay!"
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No.3
Hotel Alpina Luzern Hotels near Tellbrunnen
4.3/5
67 review
Hotel Alpina Luzern
Lucerne | 0.71KM from Tellbrunnen
"Great stay!""Close to train station"
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No.4
Hotel Goldener Stern - Contactless Check-IN Hotels near Tellbrunnen
3.8/5
17 review
Hotel Goldener Stern - Contactless Check-IN
Lucerne | 0.6KM from Tellbrunnen
"Good Location"
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No.5
Hotel Central Luzern Hotels near Tellbrunnen
4.3/5
73 review
Hotel Central Luzern
Lucerne | 0.68KM from Tellbrunnen
"Great service""Great stay!"
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No.6
Hotel Monopol Luzern Hotels near Tellbrunnen
4.3/5
102 review
Hotel Monopol Luzern
Lucerne | 0.78KM from Tellbrunnen
"Convenient location""Great stay!"
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No.7
Hotel Drei Könige Hotels near Tellbrunnen
4.2/5
56 review
Hotel Drei Könige
Lucerne | 0.65KM from Tellbrunnen
"Great stay!""Great location"
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No.8
Hotel Astoria Hotels near Tellbrunnen
3.8/5
92 review
Hotel Astoria
Lucerne | 0.5KM from Tellbrunnen
"Great stay!"
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No.9
Continental Park Hotels near Tellbrunnen
4.4/5
41 review
Continental Park
Lucerne | 0.69KM from Tellbrunnen
"Easy to get around""Close to train station"
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No.10
Hotel Spatz Hotels near Tellbrunnen
4.1/5
23 review
Hotel Spatz
Lucerne | 0.45KM from Tellbrunnen
"Good Location"
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Latest Reviews for Lucerne hotels

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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
Art Deco Hotel Montana Hotels near Tellbrunnen
Art Deco Hotel Montana
Lucerne
Price per night from: MYR 1291
4.5/5
Excellent
GGuest UserWe stayed for two nights during our honeymoon trip and this was one of the most enjoyable hotels we stayed at in Switzerland. The location is perfect, quiet quaint street in walking distance to everything you want to see in downtown Lucerne. We had the top floor room which had a wonderful rooftop balcony with a great view of Lucern. The bed was comfortable, the hotel was clean, the staff was friendly and accommodating and the breakfast spread was wonderful. We loved to sit by the window at breakfast and enjoy the view and there was hardly anyone there when breakfast started. The only hiccup was that the steam from a hot shower apparently set the fire alarms for the entire hotel off two mornings in a row. The second morning we were extra careful to circulate air and turn the heat down but it still happened. The staff seemed surprised so they will probably address this. One suggestion would be to have an electric kettle and mugs for tea/instant coffee/cocoa in the room or at least available upon request.
Altstadt Hotel Krone Luzern Hotels near Tellbrunnen
Altstadt Hotel Krone Luzern
Lucerne
Price per night from: MYR 488
4.3/5
Excellent
I spent 3 nights at the Hotel Hammer for a break in the shoulder season in March. The hosts were very nice and I felt very comfortable. I had a small single/attic room on the top floor, which is reached by a few stairs. Simple but beautiful with chalet charm in wood, with a washbasin in the room, the toilet/shower (3 single ones in total) is separate in the hallway by the single rooms, which was no problem at all. Both the room and the toilet/shower are very clean. I spent very peaceful nights on a comfortable bed and was able to explore the beautiful area during the day. I would love to come back. Thank you very much, this is what you imagine a stay to be like!
Hotel Restaurant Hammer Hotels near Tellbrunnen
Hotel Restaurant Hammer
Lucerne
Price per night from: MYR 343
4.2/5
Very Good
DDarcy. WHotel location is fantastic. Less than 1 minute walk from the information center located from the train station. Hotel room is fine but the edges of the bed frame protrude out hence one needs to be more cautious. We arrive at 7pm on a Sunday evening and check in was quick. Will appreciate if WiFi password and Lucerne Visitor card are given upon check in instead of having to request for it. At 11pm, when i tried to input the WiFi username and password, it shows Credit used up. I called the reception for assistance and was told to come down to the reception. After going down, I was given another print out of the WiFi username and password. I do not understand why this cannot be communicated over the phone. Went back to the room, tried the new username and password and it still doesn't work. Only managed to login to the WiFi the following morning when I went to the reception and get another user ID and password. Not sure if this is common in Switzerland but this sure is my first encounter.
BOUTIQUE Hotel by Continental Park Hotels near Tellbrunnen
BOUTIQUE Hotel by Continental Park
Lucerne
Price per night from: MYR 672
4.2/5
Very Good
KKachuenCentrally located in a quiet street in the city centre near the main train station ; stylish renovation of the hotel and functional kitchenette in the room I stayed (can you imagine there is a dish washer in the room ?😂and every day the housekeeper used it for our dirty dishes); laundry room on the first room and cozy cafe on the ground floor; reasonable price considering a Swiss standard; overall, excellent (input the confirmation number from trip.com and your name when you need to do the self check in at the entrance indoors; the door is closed and looks locked but actually you can open it 😂) ; will book it again when coming here in Luzern again ) 👍
The Lubo - Self Check-in Hotels near Tellbrunnen
The Lubo - Self Check-in
Lucerne
Price per night from: MYR 454
4.1/5
Very Good
GGuest UserAll was correct in general but compared to other places of the same kind, this means that it arrives max. 21 h and departure max. 10 a.m. in the morning I feel very restricted when you are on the journey ... Very good place and very beautiful parking which unfortunately is charged $15.
Luzern Youth Hostel Hotels near Tellbrunnen
Luzern Youth Hostel
Lucerne
Price per night from: MYR 227
4.0/5
Very Good
RRojin JThe Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.
Barabas Lucerne Hotels near Tellbrunnen
Barabas Lucerne
Lucerne
Price per night from: MYR 184
4.0/5
Very Good
GGuest UserService: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in! Environment: Overlooking the view of Lake Lucerne Facilities: The bed and pillows in the room are very comfortable and soft
Château Gütsch Hotels near Tellbrunnen
Château Gütsch
Lucerne
Price per night from: MYR 1187
3.6/5
We stayed at Galaxy Apartment - or I should say one of the Galaxy apartments for a couple of days. With three people, the falt was a little bit packed to be honest. The bathroom is very small. One of the things which disturbed me the most was the noise at night. People seem to come and go whenever they like and make a lot of noise (scream/shout) in the stairway. I don't like to be woken up at 2am during my vacation. While having TV is not that important, let's note that it was totally impossible to watch any program for more than 5 minutes, because the connection would break down. Additionally, the recent heatwave makes the flat quite hot and stuffy. We had to leave windows open during the night. That was probably for the best because trying to close the shutters was yielding such a noise. I thought they would break. Fortunately, the street was very quiet. Finally, they should provide more information regarding the parking. I think this is quite the minimum. We were really struggling to understand how to get the daily ticket.
Galaxy Apartments Lucerne Hotels near Tellbrunnen
Galaxy Apartments Lucerne
Lucerne
Price per night from: MYR 416
3.0/5
WWorldtraveller62780Please consider all reviews from previous guests before booking this hotel. If there’s a -1 rating I would give it to this one. Hotels like this should just shut down and not be in this business. Bring your rude staff with you too. This is the worst hotel in the world! Upon arrival you would feel that you made the wrong decision. The hotel smelled so dirty and old. Who knows when was the last time they cleaned it. The people working there does not have a clue what they’re doing. They can’t find my reservation so they have to call the manager to find it. Bad customer service. I’ve had a couple of bad customer service experience but nothing compared to this one. The manager was VERY VERY RUDE!!! Every time you ask her help, her response is “I don’t know!!” like she doesn’t work there. She was not willing to help people who paid decent money to stay at this horrible place. The hotel amenities were horrible too but not as bad as the customer service. We stayed in the building not connected to their check-in lobby. The building was a place that filmmakers would use to create horror movies. The lobby at this building has no steady light. It was on a timer and would turn off after 5 mins. So when you wake up in the middle of the night to go to the shared bathrooms, you would find yourself unsafe to pass by the lobby since there were no lights. They have a washer and dryer which is great but no English instructions. When you call the receptionist for assistance, she would response in a discourteous way. Nobody in this hotel wants to help you. What they do is to take your money and leave you hanging. Please don’t ruin your trip to the beautiful country of Switzerland by staying at this awful place.
Residence Zum Löwen Hotels near Tellbrunnen
Residence Zum Löwen
Lucerne
Price per night from: MYR 362

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