Hatten Hotel Melaka

Hatten Hotel Melaka Reviews

Hatten Hotel Melaka

Jln Merdeka, Banda Hilir, Melaka, 75000, MalaysiaView Hotel Details
Hatten Hotel Melaka
Hatten Hotel MelakaHatten Hotel MelakaHatten Hotel Melaka
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Hatten Hotel Melaka Guest Reviews

4.3/5
Very Good
2315 review
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(2315)
Positive reviews(2167)
Reviews with photos/video(743)
Delicious breakfast(239)
Convenient for shopping(239)
Strange smell in room(66)
Great swimming pool(50)
Near mall(46)
Delicious buffet(36)
Nice sea view(24)
Negative reviews(148)
Leell
Deluxe Suite
Stayed in Mar 2025
Couples
29 review
5.0/5
Outstanding
Posted on Apr 13, 2025
Hotel is walking distance to Jonker Walk and several shopping malls. Room is large and clean. It was a comfortable stay. Will recommend for the convenience and value for money.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
KOK CHENG
Junior Suite
Stayed in Mar 2025
Couples
3 review
5.0/5
Outstanding
Posted on Apr 13, 2025
The location is perfect, near to the shopping malls and many of the touristy areas like A Famosa, Jonker Street and Dutch Square. The hotel has a nice pool and gym as well.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Saudah Irwan
Junior Suite
Stayed in Mar 2025
Family
3 review
5.0/5
Outstanding
Posted on Apr 5, 2025
It was our first time staying at this Hotel. We are happy with the service and hospitality rendered to us. The room is clean & neat. The best part is the location of the Hotel that was very close to the malls, attractions and eatery places. Looking forward to stay longer in this Hotel.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Anonymous User
Junior Suite
Stayed in Mar 2025
Couples
2 review
5.0/5
Outstanding
Posted on Apr 3, 2025
Great location to jonker street and attractions. There are nearby nonya restaurants to satisfy your craving for nonya food.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
夏乐悠悠
Studio Suite Twin
Stayed in Feb 2025
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 3, 2025
The location is good, within easy walking distance to Jonker Street. The sky lounge overlooks A Famosa, Museum, etc.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
BingBangBoo
Junior Suite
Stayed in Feb 2025
Family
2 review
4.0/5
Very Good
Posted on Apr 14, 2025
Hatten was once a very famous hotel in town. Our Staffs are very friendly, from the front counter, to the room service, even the staff manning the main door. We took suite room, so it is quite spacious, however the bathroom door already faulty, so can’t be close. There is a link bridge to the next door mall (almost dead), but you can still grab some food at ground floor or stuff from Mr DIY. Overall, our stay was a decent one.
Response from Property: Dear BingBangBoo,Thank you for sharing your thoughts with us. We’re pleased to hear that you found our staff friendly and our suite room spacious. However, we sincerely apologise for the issues you encountered with the bathroom door and the link bridge to the mall. We will certainly share your feedback with the relevant departments to address these matters and ensure improvements.Your comments are highly valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,VC – Marcom Dept.
Guest User
Deluxe Suite
Stayed in Feb 2025
Family
1 review
4.2/5
Very Good
Posted on Apr 2, 2025
A cockroach looking alike bug was crawling on the bed when we enter the room.  Room type is duluxe suite
Response from Property: Dear Guest,We sincerely apologise for your experience. Please contact us via email so we can address this matter promptly. Your feedback is important to us, and we appreciate the opportunity to improve.Best regards,VC – Marcom Dept.
Anonymous User
Deluxe Suite
Stayed in Feb 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 1, 2025
the hotel itself surpassed my expectation. friendly staff and nice foods. great location and nice view. will definitely recommend to my friends.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Mendi Forever
Junior Suite
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Apr 1, 2025
We will always try to stay in Hatten Hotel as it offer good price quality stay.. the bed and pillow is very comfortable and room is very spacious…  Location also very good.. highly recommended
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Anonymous User
Studio Suite Twin
Stayed in Feb 2025
Couples
1 review
3.0/5
Posted on Mar 28, 2025
Overall not so good. The front desk girl didn’t understand what I saying. The room is quite big but got smelly in the hotel. Most important thing is the parking!! There said 24h for Rm5 but need go to front desk first.but I already take my card go front desk when I check out the parking slot it deducted my balance for around RM21!
Response from Property: Dear Valued Guest,Thank you for your feedback. We sincerely apologise for the miscommunication at the front desk and any inconvenience caused by the parking charges. Please approach our team directly at the hotel for further assistance, and we will be happy to look into the matter for you. We appreciate your input and hope to have the opportunity to serve you better in the future.Best regards,VC – Marcom Dept.
Zakry
Junior Suite
Stayed in Feb 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The room really clean and the service is great. I will repeat again from this hotel for their outstanding service.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Yee an
Junior Suite
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Apr 8, 2025
Great hotel, only thing to note is carpark is not direct link to lobby, only certain level equipped with lift that access to lobby, breakfast is fantastic beyond my expectations
Response from Property: Dear Yee An,Thank you very much for your kind review and perfect ratings across all categories. We’re truly pleased to hear that you had a wonderful stay and that our breakfast exceeded your expectations.Regarding your feedback on the carpark access, please be informed that Lift 1 to Lift 10 provides direct access to the hotel lobby. We kindly recommend referring to the wall signage indicating 'Hotel Lifts' upon parking, which will help guide you to the correct lift more conveniently.We sincerely appreciate your feedback and look forward to welcoming you back in the near future.Warm regards,VC – Marcom Dept.
Zaidah Siti
Junior Suite
Stayed in Feb 2025
Family
172 review
3.5/5
Posted on Mar 23, 2025
Booked for two rooms. The rooms is ok. Air conditioning is cold. Nice view from level 17th. Parking is free provided by the hotel. Staff hotel is friendly and helpful. Easy to get food and beverage by walking distance.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
MLSF
Junior Suite
Stayed in Feb 2025
Couples
2 review
4.2/5
Very Good
Posted on Mar 22, 2025
Excellent location, room size is quite big and breakfast food can be improved more in terms of variety. Very close to all the main attractions such as A'Famosa, Jonker Street and etc
Response from Property: Dear MLSF,Thank you for your kind review. We're delighted that you enjoyed our prime location and spacious rooms. Your feedback on breakfast variety is much appreciated, and we will share it with our team for improvement. We look forward to welcoming you back for an even better experience.Best regards,VC – Marcom Dept.
SunnyTan
Deluxe Suite
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 5, 2025
This is my second stay at Hatten Hotel, a lovely 5-star accommodation situated directly above Hatten Square Shopping Mall and a 7-Eleven. Its prime location places it near all major tourist attractions, and the convenience and comfort keep me coming back—I’ll definitely return again!
6/12
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept