Soho Boutique Castillo de Santa Catalina - Adults Recommended Reviews
Soho Boutique Castillo de Santa Catalina - Adults Recommended
C. Ramos Carrión, 38, Málaga-Este, Malaga, Andalusia, 29016, SpainView Hotel Details
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Guest Reviews of Soho Boutique Castillo de Santa Catalina - Adults Recommended
9.0/10
Great
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service8.7
Cleanliness9.2
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All reviews(64)
Positive reviews(45)
Reviews with photos/video(10)
Negative reviews(2)
Wiwico
Stayed in May 2024
Solo traveller
24 review
6.5/10
Posted on Jun 25, 2024
The hotel itself is excellent, including the infrastructure and hygiene. However, as a five-star hotel, the Karen reception and racist staff are not professional and unacceptable.
DPTG
Stayed in Oct 2023
Couple
132 review
7.0/10
Posted on Nov 24, 2023
Charming hotel in a castle. Nice rooms with very comfy bed and premium toiletries. Central courtyard for breakfast and on site parking. Outside of town and a good 20 minute walk to the waterfront and 40 mins into the town centre. No gym.
_M1509813****
Stayed in Aug 2023
Couple
16 review
7.5/10
Posted on Sep 27, 2023
The room was lovely, the staff in the restaurant was lovely as well. However, the overall service is way too far from a five star hotel. Weirdly, the reception knocked our door in the morning twice without calling on the phone, we were very surprised. When we left, the staff drove their shuttle bus to cut our way which is very surprising as well.
Cathy58
Stayed in Dec 2023
Family
5 review
10/10
Outstanding
Posted on Jan 13, 2024
The hotel is not in the city of Malaga, but the scenery is beautiful. The breakfast and dinner in the restaurant are very good. The room is comfortable. The bathroom is a bit slow. The other experiences and services are very good. Recommended
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Zaoqifenglisu
Stayed in Nov 2023
Travelling with friends
11 review
10/10
Outstanding
Posted on Feb 11, 2024
Environment: Very beautiful. There is a swimming pool with direct views of the sea. It is decorated on the castle.
Hygiene: very clean
Service: The service is very enthusiastic and the attitude is very good
Facilities: Very complete
The only thing is that the location is on a mountain and you need to take a taxi. But it is very suitable for vacation. I can’t fault it.
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1522277****
Stayed in Jan 2024
Couple
19 review
10/10
Outstanding
Posted on Feb 25, 2024
Great hotel recommended
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1332185****
Stayed in Feb 2024
Travelling with friends
13 review
10/10
Outstanding
Posted on Apr 6, 2024
The hotel is on the mountain, it is a castle, very beautiful, you can see the sea, the breakfast is ordered, but it is also very rich, giving people a different feeling.
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Guest User
Stayed in Oct 2025
Other
6.0/10
Posted on Nov 10, 2025
The hotel itself is undeniably beautiful — the grounds are stunning, and the food is excellent. Unfortunately, that’s where the 5-star experience ends. The quality of sleep is shocking. On Saturday, I was woken shortly after 8 a.m. by someone sweeping the courtyard, and again at 7:55 a.m. on Sunday. As my body clock is still on UK time, that’s effectively 7 a.m. and 6:55 a.m. On Saturday, the sweeping was quickly followed by loud hoovering around 8:30 a.m., making it impossible to rest. I did not expect to be woken so early by staff noise in a so-called luxury hotel. I came here to relax, and sleep is a basic expectation — not a luxury. Once awake, I couldn’t get back to sleep, so two out of my three mornings were completely ruined. Avoid Room 103. It faces directly onto the courtyard with tables placed right outside the window. Guests can sit literally inches from the glass — it feels like they’re dining in your room. Allowing this, especially early in the morning (8.15am), shows a complete lack of consideration for guest comfort. It’s clear from other reviews that noise is a recurring issue, yet nothing seems to be done about it. A shame, because the property itself has so much potential — but if you value peace, rest, and proper sleep, look elsewhere.
discerninglyenglish
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Mar 6, 2025
What a wonderful experience. From the moment we arrived we felt cared for Everything about it showed quality. Our room was fabulous, the setting amazing and the staff and gardens wonderful. I think the highlight was sitting under the stars eating dinner. I highly recommend this venue
Response from Property: Dear discerninglyenglish, Thank you very much for choosing us and for rating our establishment so highly. We hope you visit us again very soon to offer you the best experience in the best place. We are waiting for you in the usual place to receive you once again. Our best regards.
Alan C
Stayed in Mar 2025
Couple
4.0/10
Posted on Apr 24, 2025
Nice hotel - however be aware it is about 30 minutes walk from Malaga port (where most of the bars,shops etc are).Taxis are scarce so we had to walk back every evening up the steep hill.Our issue with the hotel however was the plumbing.3rd night the faulty plumbing was so loud it kept us awake all night.The hotel Manager who we called admitted it was just awful.We were moved the next morning so had to pack up everything by 11 but were then told we couldnt get into our replacment room until after 15.00.The next morning we had no water in the replacement room so couldnt shower or use the facilities.These things happen with old plumbing in an ancient building but the hotels offer of compensation for a nights sleep lost,a day with no room and a morning with no water - nothing.Just apologies.If you do have any of the above issues during your stay do not expect any gesture of compensation or you will be disapointed.
Response from Property: Dear 183AlanC, Thank you for choosing us. We deeply regret that your stay at our hotel did not meet your expectations and that you experienced this series of inconveniences. We take your comments and concerns very seriously, as it is important to us to ensure that all our guests enjoy a pleasant and comfortable experience. We are sorry that this was not the case on this occasion. We hope to have the opportunity to welcome you back in the future and demonstrate the quality and level of service we strive to provide at all times. Our best regards.
tanseyblue
Stayed in Mar 2025
Couple
6.0/10
Posted on Apr 14, 2025
The hotel garden and outside eating area is really pretty and calm. A short taxi ride of about 10 euros to get into the town centre. The rooms themselves are nice but the actual hotel rooms are really noisy and its not a peaceful nights sleep unless you go to bed once all the kitchen noise has stopped and you don't want a lie in. I did speak to the receptionist about the noise and was told no one ever complained about the noise from the room we were in - which is a little odd as when I read the reviews ( should have read them before I stayed!) many people talked about the noise and in particular named our room as a room not to stay in!
Response from Property: Dear tanseyblue, Thank you for choosing us. We regret not having lived up to your expectations and we regret that the detail you have indicated did not make you enjoy your stay as you deserve. We would like you to trust us again and that your peace of mind is not interrupted again. We look forward to seeing you again to meet all your expectations. Our best regards.
RaymR_13
Stayed in Aug 2024
Couple
10/10
Outstanding
Posted on Sep 5, 2024
We had a truly wonderful stay at this beautiful hotel, which looks like a castle! The location, slightly outside the city, offers a peaceful and quiet atmosphere—perfect for a relaxing getaway. The staff were incredibly kind, professional, and discreet, ensuring that our stay was as enjoyable as possible. We really appreciated the attention to detail and the overall ambiance of the place. It felt like a true escape from the hustle and bustle of daily life. We thoroughly enjoyed our time here.
Response from Property: Dear RaymR_13, Thank you very much for your review. We are pleased to know that your experience at our hotel has been memorable and we appreciate your comments about our staff. We would like you to visit us again to meet all your expectations. We look forward to welcoming you back to enjoy our services. Best regards.
DebbieJeffries
Stayed in Apr 2024
Couple
10/10
Outstanding
Posted on May 30, 2024
Lovely hotel up in the hills of Malaga. Small pool area but spectacular views and lovely courtyard for breakfast and evening drinks/ dinner. Nice walk along the promenade into the city & short walk down to beach for morning swim. Lovely ambience.
Response from Property: Dear DebbieJeffries, Thank you very much for your assessment of our hotel. We are glad to know that you had a good experience with us. It will be a pleasure to welcome you again and meet your expectations once again. Our best regards.
Cara Y
Stayed in Oct 2024
Couple
10/10
Outstanding
Posted on Nov 17, 2024
My partner and I stayed at this beautiful, historical, romantic castle for just one night. Unfortunately, I was battling a cold, so I couldn’t fully enjoy this stay. However, the staff were so gracious to allow us to check in hours early so I could nap, and even made an off the menu soup for me to help me recover. Given this castle’s rich history and past life as a hospital, it’s no wonder they took such good care of me! I will be returning here for another holiday where I am hopefully not battling any ailments so I can fully appreciate the beauty and delicious food. My partner, who ended up eating dinner on his own, said it was one of the best meals in the most romantic setting :) (The most romantic you could get dining alone!)
Response from Property: Dear Cara Y, Thank you very much. We appreciate your excellent rating. It is very important for the whole team that makes up this hotel to receive these types of comments that make us work much harder to continue offering the best service to our clients. We would like to welcome you once again. Our best regards.
Yolanda B
Stayed in Sep 2024
Family
8.0/10
Very Good
Posted on Oct 12, 2024
The location was great; fabulous views & close to the sea. The doormen, Manuel & Mamadou were very helpful. Everywhere was super clean. The only thing that let this hotel down was the breakfasts, the dishes we ordered were very slow to arrive (or didn't come at all). The yogurt had cornflakes sprinkled on it and I asked for coffee con leche but twice was served a cappuccino. A buffet style breakfast, such as we've had in other 5 star hotels in Malaga would have vastly improved this experience.
Response from Property: Dear Yolanda B, Thank you for your rating. We are glad to know that our staff has contributed to offer you the best stay in our hotel. That you have the best possible experience in our hotel is very important. We take note of your comment regarding our breakfast service and we would like you to come back once again to meet all your expectations. Thank you so much. Our best regards.