"I don't understand why this hotel has so many dodgy reviews. It is a lovely hotel and the staff are so lovely and helpful. Maid service daily and it is located right in the middle of everything and on the beach. Lovely pool and not very busy so you can always get a sunbed and enjoy a dip. Yes it is a little dated but it's still lovely. Would definitely recommend and we intend coming back for sure!"

"We came to this hotel as a girl group of 7, we had a great time at the hotel, the rooms are a little smaller than the pictures but wasn’t an issue at all. The pool is lovely and relaxing with music playing and the views of the mountains and the sea is beautiful. We had a really positive experience with one of the waiters, a man who spoke to us every day and was very friendly but we didn’t get his name. We never had a bad experience with any of the staff at this hotel and felt safe whilst staying. We did breakfast and dinner in the hotel, breakfast was just a buffet which was nice and fine for breakfast. However, as a group we decided to go out for dinner majority of the nights, but did go to the hotel 1 or 2 times for dinner and it was nice and a medium variation of food. Our friend is gluten free and they were very good with accommodating to her needs when ordering food. We also ate lunch in the hotel which was lovely but not included but we thought it was reasonably priced. I would definitely recommend."

"Do not stay here unless you want your money stolen. We confronted the woman at reception only to be told that it must’ve been one of our friends who didn’t have their money stolen. They purposely don’t steal from one person so they can frame them. Just save yourself the hassle and don’t stay here."

"The hotel is very nice, we weren't given the room we booked but they did rectify it , our room was nice,clean and good outside area, pool was amazing sunbed area excellent exceptional clean, breakfast was ok the breakfast lady was so lovely, night security guy was brilliant, bar staff very nice and polite, a couple of older members of staff a lady with blonde hair and a older man weren't as friendly, room cleaners were lovely and friendly , drinks were ok, cocktails not so good, food was very nice especially the club sandwiches and curly fries. Overall I'd give it a 7/10 there is room for improvement. But we enjoyed our stay!"

"DO NOT STAY HERE SAVE YOUR MONEY! upon arrival we was greeted by the manager who gave us 0 information about the hotel and then demand €70 deposit and €17 tax for the week and didn’t want to explain any of this! And then gave us keys to a dirty room and when going downstairs to say she ignored me and just handed me another set of keys honestly the staff are beyond rude in that hotel! The cleaners walk in your room when they fancy and don’t bother to Knock or apologise for just walking in! The only good thing about this hotel is the pool area absolutely beautiful! The towels get changed when the cleaners can be bothered we had one set of towels for 7 days they just hang them over the balcony to dry and the bedding doesn’t get changed once in your stay! the breakfast? If you can even call it that is stale and covered in flys. Honestly save your money and go somewhere else and the hotel is hell. Be careful with your deposit if your a couple because they will say they don’t take deposits from couples but they certainly do as they took €70 from us. Should have read the reviews before coming here really because loads of others say the exact same thing."

"This was the second time we have visited Pyrgos Blue and it won’t be the last. The hotel has an undeniable charm, that emanates from the warmth of the family. On a practical level, the rooms are beautifully clean, large comfortable beds, and everything you need for a relaxing stay. Im sorry I didn’t get the cleaners name but she deserves a mention as she is there from dawn to dusk and works so hard! However, the appeal of the place is not just the stunning views, blue sea wherever you look, sunshine galore… but it’s the way the family make the customers feel so at home. You receive a warm and friendly welcome every day, the same faces.. working so hard yet always greet you with a smile. Manos is the funniest person there, not only has a great sense of humour but also the ability to speak to anyone in their level, and kindly explains things to you about the local area, or food or places of interest. Toula is a wonderful lady, graceful and kind. Helpful and makes delicious food for us. Nothing is too much to ask for, Toula will get it done! Then their adult son and daughter Elena and Vangelis, who both work the bar are also very hard working and helpful, always bringing a sense of calm and peace to the place. The overall ambience is a holiday where you can do as much or as little as you like. I love that it is not a big hotel, full of loud,annoying, drunk Brits…( and I am British by the way) … But instead, it’s a comfortable, peaceful place you can read your books and be left alone. The food is great, lots of restaurants to try close by..I’d recommend Avli and Odas to try. If you are looking for somewhere to chill, where you can find peace and tranquility, look no further. We can’t wait to go back!"

"Of the three hotels I stayed in during my week in Crete, this one was the quietest, perhaps because it's not near the center and there aren't many young people. The room was nice, but I was unlucky with the location. My balcony was right above the stairs. I couldn't eat in peace because people were constantly coming and going from their rooms. It felt like I was living in an outdoor café. Overall, I felt like I lacked privacy, and because of the room's location, I could hear everyone using the stairs. I think the rooms facing the other side are quieter. The hotel grounds are beautiful! Surrounded by mountains where ibexes stroll peacefully. Internet and air conditioning are completely free, unlike other hotels in Crete. Incidentally, many hotel owners in Crete don't list paid air conditioning, safes, and internet on hotel booking websites. Here, all these services are free. The bed and pillows are simply superb, for which a special thanks to the hotel management. The kitchen has everything you need for cooking! There's even a sponge, dish soap, and a tea towel, which is rare not only in Crete but also in other parts of Greece. Thank you very much for that! Overall, it's a great hotel! I recommend it to anyone looking for peace and quiet, solitude, and a sense of nature!"

"Just returned from Maria Rousse studios as a solo last minute trip. I booked based on the price and the reviews as the majority were excellent! I must agree this place is so beautiful and clean, the gardens are immaculate, staff were always friendly and helpful . No problem getting a sunbed in the morning which makes a pleasant change. The atmosphere was so chilled and I had the best relaxing week! The old town which was 10 minutes walk away was absolutely beautiful, lots of restaurants to chose from away from the main strip. Great idea not to charge for air con as keeps the price low but there if you need it, makes perfect sense so you're not paying for something you might not need, especially out of season . Thank you George and Barbara for a really lovely time at your beautiful place!"

"Service was great, cleanliness was upkept. However, access to AC is a whopping 10 euros. Further, the location towards the small Sarpidon apartment is slightly far from heraklion and does go through narrow and small roads"