Hotels Near Ice Cavern in Manchester

I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.

I'm really happy that I decided to book a stay at this hotel. Its central location in Manchester city is perfect for exploring all the attractions on foot. The room I stayed in was spacious and impeccably clean. The breakfast they served was absolutely delicious. However, the only downside was the lack of wifi in the rooms, which meant I had to go to the common area to get online.

We stayed overnight at The Midland Hotel for a special occasion. First impressions from the beautiful building externally to the lobby we were very impressed. Beautifully presented down to lovely smelling. We had a superior room which was amazing and very spacious. The bed was huge and so comfortable! We had a front facing room which faces the tram line but we were aware of this and although a little noisy this didn’t disturb us at all. Breakfast was beautiful and the staff again were very helpful and accommodating. We visited the leisure facilities and this was so relaxing and the staff were lovely and very helpful. Prior to arrival at the hotel I emailed guest relations with some concerns and questions and communication from ‘CJ’ was brilliant and very helpful putting my mind at ease. On arrival there was a small issue. I can not commend the hotel and staff enough for resolving this. Joe on Guest Relations went absolutely above and beyond. He was outstanding and a real credit to the hotel. An offer to upgrade our room, free drinks, a later check out and use of the relaxation room in the spa was given to us. Absolutely unbeatable service for a very minor oversight. Loved every moment of our stay and the fantastic service from the staff just made it even better. Will definitely be returning. Thank you for making our stay amazing!

Rooms are clean and tidy. Lovely comfy bed but pillows need replacing as falling apart There was no hairdryer in our room but this was quickly rectified once we asked for one, We had a lovely chilled stay in our room but would not recommend the in house restaurant. I have left a separate review of that..👎 Reception and cleaning staff who we met around the hotel were super friendly. We were on floor 5 and it was so peaceful. If I hadn’t heard a shower (very quiet) next door I would have thought we were the only ones on that floor. Hotel is just a short walk from everywhere so in a good position… Only criticism is the hotel is so hot and I mean hot. You melt at reception when you check in. Also we couldn’t get the air con to work in our room so it was. Constantly 19 degrees

Was impressed with the hotel layout. The outside environment did not seem impressive but the inside was fabulous. Would definitely book again. Breakfast was great. My friend enjoyed it. The kitchen made an omelette specially.

On arrival we were given a nice double room - plenty of space, clean with a well furnished bathroom. After about half an hour we realised the heating in the room wasn't working so I called down to reception. Within 5 mins of calling, a lovely young member of staff came up to look at it. After another 5 mins or so he had upgraded us to an executive room on the same floor which was huge! He even offered to help us move our cases etc to the new room. We were also given complimentary vouchers for drinks and coffees. The breakfast buffet had plenty of choice so all good with us. Cannot fault the customer care but there were a couple of small things that weren't great - the toilet in the second room didn't flush well at all but after being upgraded we weren't going to make an issue of it so said nothing Only other thing was the lack of light in the room - we had a side room so no natural light got in. There were a couple of lamps on the desk but far too dull - not great when trying to do hair and make up for a wedding! All in all we had an enjoyable stay at the Jury's Manchester and would stay again.

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

Stayed here with my partner as we had plans to go into Manchester, this is located really well with a couple pubs close by and the train station within walking distance. It wasn't a bad stay, staff were lovely and room was tidy with fresh bedding and facilities to make a tea/coffee. It was a little noisey with people banging and walking back and forward from the bathroom as you could hear everything from our room as it was located next to the shared bathroom. Breakfast too there was plenty of choice but could use some extra pans or somewhere to wash up. Great for travellers or people on a budget.

I just HAD to write a review on my stay here. Well... this was my 3rd hotel in 4 nights of travelling. It was also the cheapest one, and the only one I was kind of dreading! Oh how wrong could I have been! From the moment I entered, the receptionist was so friendly and helpful. Welcoming, kind and professional. I asked if there was any fridge I could use to store some food items I was travelling with and they kindly put these in the staff area for me overnight. Could not do enough to help. The hotel feels more like a modern new hostel than a hotel. The vibe in the communal area felt very much like a classy hostel. It was warm, friendly and welcoming. Free unlimited tea and coffee down there was great. Breakfast was only continental, which I hadn't realised. Lovely pastries, but a shame no hot food was served. Rooms are very small, as I had expected, but functional, Plenty of charging sockets, good hot shower with amenities. As I arrived into the station at terminal 1, and was flying from terminal 1 the next day it is quite a walk with heavy bags. There is no shuttle bus or alternative way to get to terminal 1 from here, only the skylink. This would have been fine, but the moving escalators on the skylink were switched off. When I asked the hotel staff about this, they said they have not been working for months. I don't know why this is, but it would have made moving to/from the hotel a lot easier so it was a shame. Overall a very good and unexpected stay. For the price, I would stay again. Thanks to all the staff for such a pleasant welcome.

I stayed here last year and gave it 5 stars We have dropped a star for two reasons If you want a hot drink from the bar you cannot put the charge on the room and have to pay separately at the machine this is very complicated and slow if you are tired and I required help from two helpful members of staff Also our room on the first floor was very noisy we could hear everything next door constantly However this is still an excellent example of the brand and all the staff are brilliant