Riad Turquoise

Winter sun for 6 days Been here three times now with this Riad being the best Great host and fab girls who did the daily cooking and room clean We opted not to change linen daily but got water on way every day Breakfast was cake, fresh baguettes, pancakes, home made jams, butter, yoghurt and the most amazing freshly squeezed OJ Will even offer u an omelette too Room was at the top of the building and lucky enough to be given the best of them. Pure chance or seeing as I booked 5 nights Very hot water for shower, with good water pressure Safe in room, with AC or heat for February as nights get cool Wear a hoodie for breakfast too Very traditional and authentic in design Wi-Fi for the most was stable other than 1 night which we have up on Location was great, with most roads running into the Medina Local restaurants were very good. Please see other TA RV's Lastly....ensure you have the Riad number on your phone as getting in on the first day as delayed No biggie. Local Orange shop to get a cheaper sim than at the airport

Riad Turquoise – uninspired, unsafe guesthouse that could be so much better. We have spent some time composing our views on this accommodation. We have decided to group them in sections. Good. The location, whilst initially surprising because it’s down a narrow alley and not very disability friendly is within walking distance of much of the south and centre of Marrakesh – the bits people want to experience. There are several good restaurants nearby. Room cleanliness and care – outstanding. The cleaning lady was exceptional. The room itself was en suite but open plan so if one person goes to the loo the other might want to step outside for 5 minutes. The air conditioning in the room was superb. Hot and cold water were always available. There is lots of cupboard and drawer space – although one cupboard needed a hinge repairing. The room is traditionally Moroccan in its décor, and space was reasonable, although we thought calling it a suite was pushing the definition a bit. Complimentary internet was mostly good but struggled when there were a couple of sets of guests. Dangerous. There are no signs or information in the room about actions in case of fire or other disaster and no fire extinguishers in the guest room. After extensive searching one extinguisher was found behind a door in the kitchen. One sign for an emergency exit was found over a door not available to guests but there were no others. Three large gas bottles are stored in the premises without any warning signs. We found a metal teapot boiling, unattended, on the gas stove more than once. Some electrical sockets are loose in the walls. There was an electrical socket right next to the handbasin in the bathroom area of our room. There was no way of contacting anyone if the workers weren’t there. Disappointing. The riad has to be measured against its promises in its advertising; we didn’t consider it luxurious or 4 star. The TV in the room was festooned with loose untidy wires but didn’t actually produce a watchable picture. The only power socket available in the room for guest use was on the extension lead for the TV and its tuner. The riad was tired, rather battered and dirty - this may have been because there were two building sites close by which also created quite a lot of noise. The loungers on the roof should have been lovely to sit and catch some sun on but were not nice when stained and dusty. Breakfast is provided, served in various parts of the riad (there is no dedicated restaurant) but is exactly the same every day – except the days when they forgot. We had omelette 3 days out of seven, yoghurt twice, no bread appeared on one occasion and while it’s lovely to try local pancakes and waffles there really should be a choice. Madeira cake is an odd thing to have for breakfast anyway and surely there is other cheese available than foil covered rectangles of processed cheese? There were three people working – the cook, the cleaner and a man who never explained what his r

The staff was overall accomodating and the location was close to the Jemaa- el-Fnaa market. This made it easy to access the town. However, the shower in our room was weak and it took some time to get water warm. Open bathroom withouth door facing main door. The water in jacuzzi was cold and there is not golf or any activities offered as mentioned on the hotel website. You can not call yourself equivalent of 4star hotel. Top roof - not light , poor stairs, and dirty sunbeds. Breakfast - poor quality with pancakes , orange juice and coffee only. TV- unusable with spotty Internet. We paid for 5nights stay 700 euro pluse 37 euro city tax . Overcharged for poor quality!

What a wonduerful place to stay - like in 1001 night storys... we loved this place... you stay in the middle of town but you hear nothing at all. the stuff is soooo friendly and the riad is an absolutly dream. if you are in Marrakech you shoud stay there....

Declining quality of service, since my first stay in Nov 22 - staff Sufien not informed about my arrival at 5pm, room clean, but no cushions for sleeping (only deco cushions) for the first night. First breakfast, 45min after service start, I had to ask for an orange jus and an egg, so staff went to the market to get missing food items. From then on improve of my stay. Ladies at the RIAD are superb, though. As is the location and the room, apart of tge two out of three broken bulbs in the (dark brown) bathroom (family suite). After posting a adequate detailed review on *********** I got a personal SMS from Sufien, who was obviously not happy about my comment and rating, he turned rude and insulting towards me as a person.

Great stay! Excellent position in the heart of chaotic Marrakech but in a silent place, the riad is very welcoming and clean. Good breakfast and dinner. Great staff, always available to support the client during the day and the night: thanks Sofiane for your smile and your suggestions!