To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(61)
Positive reviews(38)
Reviews with photos/video(10)
Negative reviews(8)
Fleur
King Room
Stayed in Jan 2024
Couples
1 review
2.7/5
Posted on Jan 9, 2024
The manager at the front desk was not very friendly. The breakfast was terrible, sweet corn cakes were soooo sweet and the cheese tasted weird. The King room looked at a carpark. The TV can't stream anything just local tv stations. The hotel suggested we travel with our own Rocu. Pretty funny in 2024.
Guest User
Two Queen Room
Stayed in Aug 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
good good
Guest User
Deluxe King Room with Balcony
Stayed in Jul 2022
Couples
1 review
2.5/5
Posted on Jul 18, 2022
I was not happy with my stay at the Hilton. I paid extra to have a balcony and originally wanted an ocean view. When I got Into the room I was looking at a parking lot which was under construction. We also were on the corner of the hall which there was a door going to different floor I assume and the every time the door opened it would squeak and would wake my wife up. The pool was ok. But Service was good. As for housekeeping, no one ever came to the room for clean up but 2 people did walk into our room twice. The first time We were laying down and We got up and left and told her we were leaving and she can clean and she said we had to tell front desk. So not sure why she walked into the room in the first place. Overall I was not satisfied and I would not stay here again.
Soydelcastillo
Mobility/Hearing Accessible Two Queen Room With Roll In Shower
Stayed in Jun 2024
Family
1 review
3.2/5
Posted on Jun 28, 2024
Terrible experience, the application reserved the worst room in the hotel, we paid for one with a balcony and they gave us a mini room with a view of a horrible construction that left us unable to sleep, they scammed us, they wanted to steal more money from us to change us to a better room which we had already paid for and which they did not have available either, the entire service was terrible and disgusting, they charged us for two nights for a room with a balcony and they gave us the bathroom room, they ruined my daughter's birthday
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Xibeilaoqiang
Two Queen Room
Stayed in Jul 2024
Family
22 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The hotel is in a good location.
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Rovshen
Two Queen Room
Stayed in Apr 2024
Couples
1 review
3.7/5
Posted on May 1, 2024
Very boring, little entertainment
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Heather S
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 10, 2024
"Jonathan was absolutely fantastic! From the moment I met him, he was incredibly friendly and helpful. He answered all my questions about the beach setup and made sure I had the perfect spot – sunny with a bit of shade. I was impressed with how easily he set up the umbrella, even though chairs were included with my hotel stay. He explained that the additional cost for the umbrella would cover me for the entire day. I never felt like I was asking too much, and he always had a smile on his face. If you're heading to the beach, be sure to ask for Jonathan. He'll make your day at the beach unforgettable!"
Response from Property: Thank you for the 5 star review and taking the time to share your experience. We are delighted to hear that you enjoyed your stay and that Jonathan was fantastic throughout your stay. We look forward to welcoming you back in the near future.
Sigita A
Stayed in Oct 2024
Family
1.0/5
Posted on Oct 17, 2024
Be aware of extra fees after checking out. They charge me $79.80 for lodging (not sure what does it mean even). Shower had mold, pool was dirty. Food variety very poor. No way that I am coming back there!!! Oh, I forgot about constructions on the side
Inspire47472106335
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 3, 2024
Clean, professional, relaxing. This hotel was perfect for a midweek getaway. Service was five star and we enjoyed every second of the trip. We stayed in a balcony room on the 6th floor with ocean views. Amazing views of the ocean and pool. Could really hear the waves hitting the shore, especially at night.
Response from Property: Thank you for the 5 star review and taking the time to share your experience. We look forward to welcoming you back in the near future.
realrachel
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
I was spending the day at the beach and Donavan took great care of me. He answered all my questions and was awesome!!! He gave me the best seat at the beach!!! I love that I have a comfy spot on the beach with towels, umbrella and chairs. I even ordered food on the beach. Can’t wait to come back to this spot. It’s super dreamy!
Response from Property: Thank you for the 5 star review and taking the time to share your experience! We are delighted to hear that you enjoyed your stay and that Donavan took such great care of you. We look forward to welcoming you back in the near future.
Rasheeda D
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 2, 2024
Adriana made our night at the restaraunt. Just ask for her. Period. Jonathan was great! He gave us an explanation of the beach chairs. I really enjoyed how the pool staff were able to bring us a towel when they ran out. Towels were promised to be brought straight to our chairs. That was accommodating.
Response from Property: We are extremely grateful for your thoughtful, detailed review and appreciate you staying with us We are pleased to hear that you experienced such a wonderful stay and enjoyed all of the hotel amenities, and that Andrea & Jonathan provided excellent service. We look forward to welcoming you back in the near future.
Kisha B
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 15, 2024
The stay was great!! The hotel and our room was very clean and we had no problems. Totally enjoyed the bar and the bartender was very friendly. The 2 pool areas were nice and we were able to walk to the beach from the back of the hotel (2mins walk). I enjoyed my stay!!!
neurosc4
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 14, 2024
Such a nice place to stay at. It’s a beautiful beach-front property with nice amenities. It has 2 pools, one on the ground and a bigger one on the 3rd floor. All the staff were super friendly and nice. Especial shout out to Gabriela (Front Desk agent) and Daniel? (Front Desk Supervisor) for being so amazing and welcoming. It was my companion’s Birthday and they had a little set up in the room which was a nice touch. We liked this property so much that we ended up extending our stay one more day. I would definitely recommend this resort to anyone visiting.
Response from Property: Thank you very much for sharing your experience and thoughtful review, neurosc4. I’m thrilled to see that you enjoyed your time with us for your companion’s birthday, that our staff gave you a warm welcome and that they went above and beyond, especially Gabriela and Daniel. I appreciate you for recommending us and I look forward to serving you again in the near future.
Erick Manuel B
Stayed in Jul 2024
Business travellers
5.0/5
Outstanding
Posted on Jul 13, 2024
I want to stay a week en in Hilton Miami Beach, I 100% recommend the hotel and Adriana's attention, who was super special during my stay.Very good facilities bar restaurant pool access to the beautiful beach. One of the things I liked the most is that the shopping centers are close.
Response from Property: Thank you for staying with us and for such a lovely review, Erick. I am delighted to hear that you enjoyed the hotel amenities, including our restaurant, pool and beach access, and that our team was so friendly and welcoming, especially Adriana. I appreciate you recommending us and look forward to serving you again in the future!
dawnhicksrealtor
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 13, 2024
Celebrated my husband‘s birthday here, We booked a group of rooms and stayed for four days with family and friends. We had a great time! Our beachfront room was awesome! The first day we took an Uber to a local Cuban restaurant, which was authentic and good. On Saturday we spent the day at the hotel’s beach area. We were able to easily claim chairs and spend the day. Later we went to the upstairs pool, which was clean and warm. Saturday night we had the birthday dinner party in the bar/restaurant area. We had the Caribbean menu. The food was good, the chicken was great! We played our own music, complete with microphone, and even room to set up a photo booth, plus the bartender was on point with the speciality cocktails! We really enjoyed our stay at the hotel and we really loved this part of Miami, Right on the beach, quieter than the hustle of South Beach, good neighborhood restaurants.
Response from Property: Dear dawnhicksrealto, from our hospitality to our accommodations, I am so happy to know that you enjoyed everything about your visit to Hilton Cabana Miami Beach Resort for your husband’s birthday and received exceptional service from our team! It was our pleasure to serve you. We look forward to hosting you again the next time you are visiting Miami.