InterContinental Miami, an IHG Hotel Guest Reviews
4.5/5
Great
141 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(141)
Positive reviews(131)
Reviews with photos/video(56)
Great location(42)
Awesome rooms(34)
Awesome stay(31)
Convenient location(20)
Friendly staff(17)
Nice sea view(16)
Awesome amenities(13)
Large rooms(11)
Negative reviews(10)
Guest User
King Classic Room with City View
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Great location. Beautiful view. Starbucks is in the lobby.
Guest User
Classic Two Double Room With City View
Stayed in Nov 2024
Travel with friends
18 review
3.7/5
Posted on Dec 14, 2024
Services is terrible. When I asked for some hot water for pills, I was given a not working kettle for use. When I asked for replacement, they got no responses though I called them 3 times.
Also, if you want a good sleep, I recommend not to choose this one as the sound proofing is bad.
Kee Leong
Classic Two Double Room With City View
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great hotel. Above 5 star standard. Walking distance to Marketplace & grocery shops. Great location.
Guest User
Classic Two Double Room With Partial Bay View
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
My sister and I were treated like royalty at this. Absolutely fabulous intercontinental Miami hotel.❤️ superb steakhouse fabulous service from the concierge to the Bell desk to all the people that worked at the steakhouse. Everything was fabulous. 
Philip Cheung
Classic Two Double Room With City View
Stayed in Jul 2024
Family
29 review
4.0/5
Very Good
Posted on Aug 7, 2024
Good location, Good service, Good facilities but missing a whirlpool.
Guest User
Classic Two Double Room With Oceanfront View
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 18, 2024
One of the best hotel we ever stayed in. An amazing ocean view. A perfect customer service.
Isabeau
1 King Classic Partial Bay View
Stayed in Apr 2024
Couples
17 review
5.0/5
Outstanding
Posted on May 25, 2024
Great deal Great hotel. Would recommend it:)
Puay Hoon
Two Double Room with Biscayne Bay View
Stayed in Nov 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very nice view from the hotel bay window
vitas shi
Classic Room
Stayed in Jul 2022
Travel with friends
13 review
5.0/5
Outstanding
Posted on Aug 28, 2022
Very good hotel, bath and tube were extremely nice. Gym was perfect and everything went well
Guest User
Room with City View
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 3, 2022
Excellent location and a beautiful town view,A totally phenomenal place
오~수아
Two Double Room with Biscayne Bay View
Stayed in May 2022
Family
1 review
3.5/5
Posted on Jun 3, 2022
The valet parking helper asked for a tip without my permission. And constantly demanding and charging money
Guest User
Stayed in Apr 2022
Couples
1 review
5.0/5
Outstanding
Posted on May 31, 2022
Excellent hotel and amenities
Guest User
Classic Two Double Room With Skyline View
Stayed in Jan 2025
Couples
45 review
4.7/5
Amazing
Posted on Feb 15, 2025
Facilities: The room facilities are good! The bedding is good and comfortable to sleep!
Hygiene: The room is very clean! The room is cleaned in time!
Environment: Clean and tidy!
Service: There is a travel registration point in the hotel lobby! The staff who undertake the travel there are very serious and responsible! When you sign up, he will take you out of the hotel gate and tell you to go there to find the sightseeing bus! He also repeatedly reminded you to change the sightseeing boat ticket! Because of his seriousness and responsibility, our boarding the next day was very smooth! Thanks again to the clerk sitting on the left whose name I forgot! Wearing glasses 🤓 Very friendly person!
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Xishidabaobei
Classic Two Double Room With Bay View
Stayed in Nov 2024
Family
58 review
4.0/5
Very Good
Posted on Jan 1, 2025
There were so many people at breakfast that there was nothing to eat. The Torotoro restaurant on the first floor was delicious, expensive and delicious. It is very close to the Bay Market and can be reached on foot. The room is large and has a good view, overlooking the bay. There is nothing special about it, including no bathtub. There is a strong smell of perfume as soon as you enter the lobby. It is also relatively close to the city center.
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6/8
不缺你一个
Classic Two Double Room With Skyline View
Stayed in Nov 2024
Family
8 review
4.2/5
Very Good
Posted on Dec 21, 2024
The hotel is in a good location. There is a Starbucks downstairs. If you don't order breakfast, you can eat downstairs. The hotel front desk, luggage, and customer service are all very good. The water in the shower tap is a little small. The overall feeling is very good. I will come again next time