Ibis Milano Centro - Photo Gallery

Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location and comfortable beds. We're glad to hear that these aspects of your stay met your expectations.However, we are truly sorry to hear that some aspects of your experience did not meet the standard you should expect from us. We will investigate this matter to ensure a more comfortable environment for our future guests.Regarding the cleaning of your room, we sincerely apologize for the mishandling of your belongings, especially the face oil, and we completely understand your concerns. Rest assured, we have addressed this with our housekeeping team to ensure such incidents do not occur in the future.We value your feedback and are committed to improving our service to meet the highest standards. We hope you will give us another opportunity to provide you with a better experience on your next visit.Best regards,Oliviero - Guest Relations

Response from Property: Dear Manu,Thank you for taking the time to share your feedback with us. First and foremost, please accept our sincerest apologies for the issues you encountered during your stay. Providing a clean and comfortable environment is one of our highest priorities, and we deeply regret falling short of your expectations.We are glad to hear that your check-in experience was pleasant and that our front desk staff made you feel welcome. However, we are truly sorry to learn about the cleanliness issues in your room. The situation you described is far from the standards we strive to maintain, and it is unacceptable.We have shared your feedback with our housekeeping team to ensure that such lapses do not happen again. Immediate steps are being taken to improve our cleaning protocols and supervision to ensure a thorough and consistent standard for all rooms.Your honest feedback is invaluable to us, and we deeply regret that we let you down on this occasion. We hope you’ll consider giving us another chance to provide the level of service and care that you deserve. Please don’t hesitate to contact us directly if you decide to return, as we would be honoured to ensure your next visit is nothing short of exceptional.Warm regards,Oliviero - Guest Relations

Response from Property: Dear Guest, thank you for having taken the time to review our hotel! We are ecstatic that you enjoyed your time with us and hope to welcome you back soon! Best regrads, Olivier - Guest Relations

Response from Property: Dear Guest,thank you for having taken the time to review our hotel! We are ecstatic that you enjoyed your time with us and hope to welcome you back soon!Best regrads,Olivier - Guest Relations

Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations

Response from Property: Thank you for your feedback. We’re glad to hear that you found the breakfast and location satisfactory. We apologize for any inconvenience caused by the noise from the tram. Regarding the absence of a refrigerator and complimentary bottled water as you can see from our website they are not amenities we provide for Standard Rooms - following our 3 stars hotel standards. We appreciate your comments and will consider them as we work to improve our services. We hope to welcome you again for a short stay in the future.

Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We truly appreciate your time and effort in providing us with valuable insights.We’re delighted to hear that you enjoyed the facilities in your room as well as our rich breakfast offerings. Ensuring a comfortable and enjoyable experience is always our top priority.We do, however, apologise for any inconvenience caused by the lack of soundproofing in the bathroom. Please know that we take such concerns seriously, and your comments will be shared with our maintenance team to assess potential improvements.Regarding the daily change of the WiFi password, we understand this may have been inconvenient. Unfortunately some foreign names do not integrate well in our system, otherwise it is possible to connect with surname and room number just once.Your feedback is invaluable in helping us enhance our services, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Should you have any further suggestions or require assistance, please do not hesitate to contact us directly.Warm regards,Oliviero - Guest Relations

Response from Property: Dear Kiarabobo, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes, Oliviero