Corso Canalgrande, 6, Modena, Emilia-Romagna, 41121, ItalyView Hotel Details
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Phi Hotel Canalgrande Guest Reviews
4.2/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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Positive reviews(7)
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Awesome stay(5)
coquerel
Classic Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Really enjoyed our stay in this hotel. The staff is friendly and the architecture is great. Very authentic Italian. You feel as if entering another era, the place is old fashioned in the best way possible. They have a parking and they will take care of your car for you. The breakfast is delicious and plentiful, the best one I had during this trip.
Response from Property: Gentile ospite,grazie di cuore per aver scelto il Phi Hotel Canalgrande e per aver condiviso la sua positiva recensione per noi.Davvero felici di leggere che le sia piaciuta la nostra struttura e che abbia apprezzato il suo fascino storico. Allo stesso modo siamo lieti che abbia trovato di suo gusto la nostra colazione a buffet con la sua varietà di prodotti sia dolci che salati che possano soddisfare un po’ tutti i gusti e le esigenze dei nostri ospiti.I nostri più cordiali saluti.Phi Hotel Canalgrande
AlfYY
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Apr 12, 2024
It is a very well-located hotel, right in the "heart" of Modena. It's in the ZTL zone, not to worry, the staff were very vigilant & assisted with the ZTL coupon which was valid for the stay.
The hotel is a bit "old", so don't expect much, however, the rooms are nicely furnished. Mattresses are firm to my liking and there is enough toiletries. Breakfast was sumptuous! A delicious spread & of high quality.
Note as the hotel is a bit old, don't expect top grade elevators - they are narrow, and the rooms a bit "hollow". Opens up to the balcony with excellent "minor" view of the basilica. However, sound travels and you can hear the next door neighbour if they speak loudly or slam the door.
Parking, however, is a nightmare, as expected of this very narrow town. No fault of the hotel itself. You can find parking nearby, may have to walk 5-6 mins. The excellent English speaking Reception/Check In Staff will assist with that & all my questions were answered.
Response from Property: dear guest,thank you for choosing the Phi Hotel Canalgrande and for leaving your kind review.We do our best to ensure our guests have the most pleasant experience and we thank you for highlighting the commitment we dedicate to service every day.As you may have noticed ours is a historical structure and has great cultural and artistic importance for the city of Modena. We are sorry you found some defects but we are pleased to read that you appreciated other characteristic aspects that made your experience positive.We will be more than happy if you would choose us again for your next travel to Italy.Kindest regardsPhi Hotel Canalgrande
ToluiAnda
Classic Room
Stayed in Jun 2024
Business travellers
44 review
4.5/5
Great
Posted on Jul 24, 2024
The room is very beautiful like an ancient palace. I like it very much. The key is that it is very beautiful. Although the room is a bit old, the supplies used are very environmentally friendly, and the toothbrush is made of bamboo.
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Response from Property: Dear guest,thanks a lot for choosing our hotel for your trip in Modena and for leaving your kind review.We are sorry if the room was not completely to your taste although we are pleased to read that you appreciated the historical character of our structure and the classic furnishings.We are a benefit company and as such we are very sensitive to the environment and to the issue of recycling and saving resources: we are happy that you share this interest with us.Looking forward to host you again for your next visit to our city.Kind regardsPhi Hotel Canalgrande
Guest User
Stayed in Aug 2023
Other
20 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Service: The service is super warm and friendly. They will help you park your car and pick up your luggage.
Facilities: Overall, it is relatively old, and the elevator is very small.
Environment: The room is very quiet, and the garden is very big when having breakfast in the morning! very beautiful!
Original TextTranslated by Google
Response from Property: Dear guest,Thanks a lot for staying at the Phi Hotel Canalgrande and for leaving us your kind review. We are happy to hear that you enjoyed your stay and that you particularly appreciated our care and attention dedicated to serve you at the best, but also that you report in detail everything you liked and contributed to making your experience a positive one. Our main purpose that drives us to work in hospitality is to guarantee that anyone who chooses us has pleasant stays and knowing that we have succeeded in our aim is a source of pride for us. We will be happy if you would like to choose us again for your next visits to Modena: we look forward to seeing you soon. Phi Hotel Canalgrande
Guest User
Stayed in Nov 2022
Family
1 review
4.5/5
Great
Posted on Jan 17, 2023
The hotel is really beautiful, located in the center, the room was a standard one for two, simple but with all the comforts, the breakfast was excellent.
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Aleksandra
Classic Room
Stayed in Dec 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 29, 2025
Отель очень и очень уставший. Придавленные давно подушки на диванах в холле, сильно нуждающиеся в обновлении номера. В номере очень жарко и не очень приятно попахивает канализацией. В душе сложно отрегулировать температуру воды, напор её очень слабый. Завтраки скудные. При входе в отель крутые семь ступенек - подниматься или спускаться по ним с чемоданами трудно. Но, спасибо персоналу, с чемоданами помогли и вызвали такси. Персонал вообще очень приветливый и расположение отеля вполне удобное. Но если бы остановка была на несколько ночей, выбрала бы другой отель
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Response from Property: Dear Aleksandra,thanks a lot for choosing the Phi Hotel Canalgrande and for taking the time to share you review with all of us.We are happy that you found a helpful staff ready to help you on every occasion and that our location in the heart of the city was convenient for you to visit the city in a comfortable way.We are sorry for the inconvenience with the hot water and we inform you that we are already working to resolve the problem. Regarding your reports, we consider them precious and we confirm our commitment to plan interventions that can improve the experience of our guests. We hope you can return in the future and see what we are doing.Our warmest regardsPhi Hotel Canalgrande
Guest User
Compact Room
Stayed in Oct 2024
Solo travellers
1 review
3.7/5
Posted on Nov 27, 2024
Struttura datata avrebbe bisogno di una buona ristrutturazione in camera solo una pompa di calore molto rumorosa .
Pulizia mediocre
Posizione ottima
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Response from Property: Gentile ospite,grazie mille per aver scelto il nostro hotel e per aver condiviso la sua esperienza con tutta la community di Ctrip.Siamo lieti che abbia apprezzato la nostra posizione centrale e strategica per muoversi nel centro città e poterne scoprire le bellezze.Ci dispiace però leggere che abbia avuto qualche inconveniente con la camera e soprattutto se la pulizia non sia stata accurata come avremmo voluto.Confermiamo che stiamo pianificando di migliorare i nostri spazi e ci auguriamo che possa tornare in futuro per godere un soggiorno ancora più piacevole.Ci auguriamo di rivederti presto.Cordiali salutiPhi Hotel Canalgrande