naka-ku, Tachibana 1-4-35, Naka Ward, Nagoya City, Aichi Prefecture, 460-0016, JapanView Hotel Details
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Guest Reviews of Gold Stay Nagoya OSU
9.3/10
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.2
Service9.5
Cleanliness9.5
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All reviews(62)
Positive reviews(60)
Reviews with photos/video(17)
Awesome rooms(31)
Awesome amenities(20)
Perfect for kids(10)
Large rooms(8)
Many amenities(8)
Near shopping area(7)
Quiet & comfortable(5)
Friendly front desk staff(5)
Negative reviews(2)
Chun Wing
Deluxe Room 4guests
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 25, 2025
The hotel room was big, clean and tidy. You will have everything you want, very comfortable stay and I wish I could have stayed longer in this hotel. Price is attractive and it gives you better value than you paid.
Response from Property: Thank you very much for staying at Gold Stay Nagoya Osu.
We hope you had a relaxing time during your stay.
We are very pleased that you praised our hotel and staff.
We are glad that you had a comfortable stay and were able to help you create fond memories of your stay in Nagoya.
We will continue to strive to be a hotel that satisfies our customers, so we look forward to welcoming you back.
Guest User
Aquarium Culture Room 6guests
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 17, 2024
Walking distance to the famous Osu shopping street. Nearby there are train stations. Very clean room even have leg massager, washer etc. Staff are very helpful & friendly, able to communicate in simple English.
Response from Property: Thank you for staying at Goldstay Nagoya Osu. We hope you had a relaxing stay with us. We are very pleased to hear your compliments about the hotel and our staff. We are glad that we could help you have an enjoyable trip. We will continue to strive to make our hotel a delightful place to stay for our guests, and we look forward to welcoming you back in the future.
Guest User
Deluxe Room 4guests
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on May 26, 2025
The comfortable room for 4 adults were well designed with common areas to socialise and private areas for changing. There is also seperated toilet and shower amenities with modern facilities.
The front desk personals were friendly and approachable. They spoke english and helped us to book a taxi service.
The door number lock feature is convenient for the family to go out and return at different timings. I would no doibt choose to stay here again in future.
Leon Fok
Deluxe Room 3guests
Stayed in Jun 2024
Family
3 review
10.0/10
Outstanding
Posted on Jul 22, 2024
While the hotel's location is not particularly close to the train station, the surrounding area is quiet and pleasant if you're looking to have some distance from the crowds. The hotel itself is relatively new and well-appointed. One potential concern is the parking situation - the on-site parking spots are often full, both during the day and at night. However, there are some available public parking areas within a 5-10 minute walk of the hotel.
Overall, I would highly recommend this hotel, despite the slightly inconvenient location in terms of public transportation access.
Response from Property: Thank you very much for staying at Goldstay Osu. We hope you had a relaxing stay with us. We apologize for any inconvenience caused by the parking lot and location. We do not have a directly managed parking lot, and we will guide you to our affiliated coin-operated parking lots in the neighborhood.We are located within a 5-minute walking distance from the hotel, but we apologize for any inconvenience caused.Nevertheless, we are very pleased to receive your very positive evaluation.We will continue to make every effort to please our guests and look forward to welcoming you again. Thank you very much for your valuable feedback.
Guest User
Aquarium Culture Room 6guests
Stayed in Sep 2024
Family
4 review
9.0/10
Great
Posted on Dec 12, 2024
Very nice room and amenity.
But a little far from train station.
Response from Property: Thank you very much for staying at Goldstay Nagoya Osu. We hope you had a relaxing stay with us.Thank you for your compliments on our guest rooms and amenities.We will continue to strive to make our hotel a delightful place to stay for our guests, and we look forward to welcoming you back again in the future.
Japventure
Deluxe Room 3guests
Stayed in Sep 2024
Family
33 review
9.5/10
Amazing
Posted on Oct 26, 2024
The parking is subsidised 500 yen per night. Great deal for drivers.
Response from Property: Thank you very much for staying at Goldstay Osu. We hope you had a relaxing stay with us.Unfortunately, we do not have a directly managed parking lot, but we have a partnership with a nearby coin-operated parking lot, and we offer a subsidy of 500 yen per night for those who use it. The balance is to be paid by the guest, but we will do our best to make your stay as pleasant as possible and look forward to welcoming you back. Thank you very much for your valuable feedback.
JIEQIN
Deluxe Room 6guests
Stayed in Mar 2024
Travel with friends
3 review
9.0/10
Great
Posted on Apr 10, 2024
Everything is good, Car parking is subsidised. Except the washing machine has not proper instructions how to operate Dryer. Or there is no dryer function at all. Free capsules for coffee making and pj and bathroom is separate from toilet and kids and adults enjoy it very much.
Response from Property: hank you for staying at Goldstay Nagoya Osu. We apologize for the inconvenience.The washing machine does not have a drying function. They can use the bathroom dryer function to dry your clothes. Instructions for use are explained in English and Chinese in a booklet in the guest room, but I'm sorry if it's difficult to understand.I'm very happy that the whole family enjoyed it.We hope you will have another opportunity to stay with us in Nagoya. Thank you for your valuable feedback.
Guest User
Deluxe Room 5guests
Stayed in Mar 2024
Family
1 review
10.0/10
Outstanding
Posted on Apr 4, 2024
Very nice place - staff members are very helpful, room facilities are big brands and also very new. Only a few minutes to OSU shopping district.
Response from Property: Thank you for staying at Goldstay Nagoya Osu.Thank you for praising our staff. We are very happy to hear such wonderful feedback.The Osu shopping street near the hotel is a popular place for people from both Japan and abroad, and everyone goes there.We hope you will have another opportunity to stay with us in Nagoya. Thank you for your valuable feedback.
Lee Chor Sang Helen
Deluxe Room 3guests
Stayed in Feb 2024
Couples
1 review
8.0/10
Very Good
Posted on Mar 26, 2024
We booked a room for 3. The room is nice, clean and spacious. There is a small kitchen where we can make coffee or simple food. There is also a washing machine available. Enough USB for use. The staff there are polite, friendly and helpful. But there is no reception staff after 10 pm. We need a passcode to enter into the hotel after 10 pm. We tried once but not working well. There is no other facility like Spa or Gym in the hotel. The location is near to shopping street in OSU, a few minutes’s walk . But not near to Sakae. Overall, a good and quiet place to stay.
Response from Property: Thank you for staying at Goldstay Nagoya Osu. The rooms are equipped with various facilities so that you can stay for a long time.The hotel entrance is locked after 10pm for security reasons, but it can be unlocked with a password.Additionally, staff members are stationed 24 hours a day, but occasionally they are away due to work.The area around the hotel is very quiet, so you can spend your time without worrying about noise.We hope you will have another opportunity to stay with us in Nagoya. Thank you for your valuable feedback.
IC888
Deluxe Room 6guests
Stayed in Apr 2024
Family
10 review
10.0/10
Outstanding
Posted on May 28, 2024
Good location, cleverly designed room, good service nice staff.
Response from Property: Thank you very much for staying at Goldstay Nagoya Osu.We are very pleased to hear your compliments about the hotel and our staff. We will continue to strive to be a hotel that delights our guests, and we look forward to welcoming you again.
Guest User
Deluxe Room 6guests
Stayed in Mar 2024
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 9, 2024
Friendly hotel
Response from Property: Thank you for staying at Goldstay Nagoya Osu. Thank you for complimenting our staff. We're looks forward to meeting our customers every day and will treat them with hospitality.We hope you will have another opportunity to stay with us in Nagoya. Thank you for your valuable feedback.
kwai wah anna
Deluxe Room 5guests
Stayed in Jun 2024
Family
2 review
10.0/10
Outstanding
Posted on Jul 29, 2024
Good!
Response from Property: このたびはゴールドステイ大須にご宿泊いただきまして誠にありがとうございました。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。「Good!」とのご感想、ありがとうございます。今後もお客様に喜んでいただけるホテルを目指して努めてまいりますので、またのご来館をお待ちしております。貴重なご感想をお寄せいただきありがとうございました。
Anonymous User
Deluxe Room 4guests
Stayed in Mar 2025
Family
2 review
7.5/10
Posted on Apr 23, 2025
The facilities are new and clean, and the front desk staff is attentive and helpful
Original TextTranslated by Google
Response from Property: このたびはゴールドステイ名古屋大須にご宿泊いただきまして誠にありがとうございました。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。ホテルやスタッフをお褒めいただき大変嬉しく存じます。今後もお客様に喜んでいただけるホテルを目指して努めてまいりますので、またのご来館を心よりお待ちしております。
Penpenbb
Deluxe Room 3guests
Stayed in Jan 2025
Family
7 review
9.5/10
Amazing
Posted on Feb 12, 2025
The hotel is located in a quiet but prosperous area, 10 minutes away from the shopping area and many restaurants. Although the hotel itself does not have parking spaces, there are parking allowances, so if you choose to travel by car, this hotel is very suitable. The hotel front desk was very considerate. I wanted to make a reservation for Echizen crab that day, and the front desk helped me make the reservation. It was very considerate! In addition, the hotel rooms are also very suitable for small families. There are washing machines and dryers inside, so you can bring fewer clothes when traveling to Japan
Original TextTranslated by Google
Response from Property: 非常感謝您入住 Goldstay Nagoya Osu。希望您能在我們這裡度過輕鬆愉快的住宿時光。我們很高興您能享受名古屋之旅。我們將繼續努力,使我們的酒店成為客人愉快的下榻之地,並期待您的再次光臨。非常感謝您的寶貴意見。
Guest User
Deluxe Room 4guests
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on May 15, 2025
I would be very satisfied if the room could be cleaned every day. Because there were so many people, the bed was already messy after one day. We stayed for six nights, and the room was only cleaned on the fourth day. In addition, there was no room cleaning day. We had to deal with the garbage bags and used towels by ourselves and put them outside the door. It was a bit small. The whole hotel only has six floors, which is hard to understand.
Original TextTranslated by Google
Response from Property: このたびはゴールドステイ名古屋大須にご宿泊いただきまして誠にありがとうございました。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。客室清掃につきまして、ご不便をお掛けして申し訳ございませんでした。私共のホテルは、4泊毎のお泊りに1回客室清掃をさせていただいております。その他の日は、客室前にご利用のタオルやゴミを出しておいていただければ、スタッフにて新しいタオル類をご用意させていただいております。なにとぞご理解いただければ幸いでございます。アメニティーバーなど、新しいアメニティも1階ロビーでご用意しておりますので、お気軽にご利用いただけます。今後もお客様に喜んでいただけるホテルを目指して努めてまいりますので、またのご宿泊を心よりお待ちしております。貴重なご感想をお寄せいただきありがとうございました。