Nairobi Safari Club by Swiss-Belhotel

Nairobi Safari Club by Swiss-Belhotel Reviews

Nairobi Safari Club by Swiss-Belhotel

University Wy, Nairobi, 00100, KenyaView Hotel Details
Nairobi Safari Club by Swiss-Belhotel
Nairobi Safari Club by Swiss-BelhotelNairobi Safari Club by Swiss-BelhotelNairobi Safari Club by Swiss-Belhotel
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Nairobi Safari Club by Swiss-Belhotel Guest Reviews

4.1/5
Very Good
68 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(68)
Positive reviews(54)
Reviews with photos/video(8)
Friendly staff(5)
Negative reviews(3)
Anonymous User
Balcony Suite
Stayed in Jan 2025
Business travellers
36 review
4.0/5
Very Good
Posted on Feb 21, 2025
This place is near where I am visiting. Service is good and is clean.
Response from Property: Dear Guest,Greetings from Nairobi Safari Club by Swiss-Belhotel.We are glad that you enjoyed your stay with us and the good service and cleanliness. We are looking forward to hosting you again in the future for another memorable experience.Kind regardsApollo OpondoFront Office
Guest User
Studio Suite
Stayed in Sep 2024
Business travellers
2 review
4.0/5
Very Good
Posted on Dec 2, 2024
Great value for money with an amazing location in Nairobi city!
Response from Property: Dear Guest,Greetings from Nairobi Safari Club by Swiss-belhotel.Thank you for giving us your valued feedback, we highly appreciate that you a great service from our team and the location.We are looking forward to hosting you for another memorable experience.Kind regards,Apollo Opondo
Guest User
Balcony Suite
Stayed in Oct 2024
Solo travellers
14 review
4.0/5
Very Good
Posted on Jan 17, 2025
Very nice!!
Response from Property: Dear Guest,Greetings from Nairobi Safari Club by Swiss-Belhotel. Thank you for giving us your valuable feedback on your recent stay with us. We are very glad that you enjoyed your stay with us. We are looking forward to hosting you again for another memorable experience. Kind regards, Apollo Opondo
VANAN
Studio Suite
Stayed in Nov 2024
Travel with friends
15 review
1.0/5
Posted on Jan 12, 2025
No good
Response from Property: Dear Vanan, Greetings from Nairobi Safari Club by Swiss-belhotel. Thank you for giving us your valued feedback, and we have noted your concern and we have taken necessary measures to improve on the service. . We are looking forward to hosting you for a more memorable experience. Kind regards, Apollo Opondo
Guest User
Balcony Suite
Stayed in Aug 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Oct 24, 2024
It is a very suitable hotel with a balcony to enjoy the scenery of Nairobi. The breakfast is very rich and the front desk staff can help a lot, such as taking a taxi and where to go.
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Response from Property: Hello,Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed the balcony views of Nairobi, our extensive breakfast options, and the helpful service provided by our front desk team. It’s wonderful to know we could assist you with transportation and sightseeing suggestions. We look forward to welcoming you back for another enjoyable stay!Warm regards,Latifa Kadzo
Kevin Mass
Panorama Suite
Stayed in Dec 2024
Business travellers
2 review
4.2/5
Very Good
Posted on Jan 22, 2025
Very clean
Original TextTranslated by Google
6/8
Response from Property: Dear Kevin, Dear Guest, Greetings from Nairobi Safari Club by Swiss-Belhotel. Thank you for giving us your valuable feedback on your recent stay with us. We are very glad that you enjoyed your stay with us. We are looking forward to hosting you again for another memorable experience. Kind regards, Apollo Opondo
Guest User
Balcony Suite
Stayed in Oct 2024
Business travellers
14 review
3.7/5
Posted on Dec 1, 2024
The facilities are too old, the service is very good. The air conditioner in the next room is a bit loud.
Original TextTranslated by Google
Response from Property: Dear Guest,Greetings from Nairobi Safari Club by Swiss-belhotel.Thank you for giving us your valued feedback, we highly appreciate that you a great service from our team. We have taken note of the air conditioner and we have plan in place to renovate and improve the facility. We are looking forward to hosting you for another memorable experience.Kind regards,Apollo Opondo
Xu621
Balcony Suite
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The restaurant is delicious, currency exchange is convenient, and the service is very friendly
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Response from Property: Dear Xu,Greetings from Nairobi Safari Club by Swiss-belhotel.Thank you for giving us your valued feedback, we highly appreciate that you a great and friendly service from our team and the convenient currency exchange and delicious food.We are looking forward to hosting you for another memorable experience.Kind regards,Apollo Opondo
Biaoshanmurongyanzhao
Studio Suite
Stayed in Jul 2024
Solo travellers
36 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Good location, convenient to the University of Nairobi, good service attitude, clean and tidy, enthusiastic work attitude, responsive, strict security, and a sense of security.
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Response from Property: Thanks for your feedback! We're glad to hear that you were satisfied with the hotel's location, service and safety measures. We are always committed to providing our guests with clean, attentive service and ensuring your safety. Hope to have the opportunity to serve you again in the future, welcome to visit again! Best regards Latifa Kadzo
Guest User
Balcony Suite
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is very big and comfortable! I highly recommend it. If you are on a business trip here next time, this hotel is my first choice! It is very important to stay comfortably when going to such a far place. I recommend it!
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Response from Property: Thank you for your kind review! 😊 We’re glad you found our room big and comfortable, and your recommendation of the hotel means a lot to us! We look forward to choosing our hotel again on your next business trip to provide you with a more comfortable stay. Thank you again for your support and you are welcome to come back anytime! Best wishes! Latifa Kadzo
MSL {Lightings&Appliances}
Studio Suite
Stayed in Dec 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The room is romantic and the service is warm
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Response from Property: Dear Liu,Greetings from Nairobi Safari Club by Swiss-belhotel.Thank you for giving us your valued feedback, we highly appreciate that you a great service from our team.We are looking forward to hosting you for another memorable experience.Kind regards,Apollo Opondo
Honghuzhanghan
Panorama Suite
Stayed in Sep 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The most comfortable hotel in Kenya
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Response from Property: Dear Honghuzhanghan,Thank you for your kind words! We’re delighted to hear that you found our hotel comfortable and that you enjoyed your stay with us. It’s always a pleasure to provide our guests with a relaxing experience. We look forward to welcoming you back for another comfortable stay in Nairobi!Warm regards,Latifa Kadzo
Hahahahahaha030903
Studio Suite
Stayed in Jun 2024
Solo travellers
89 review
5.0/5
Outstanding
Posted on Jul 18, 2024
It's OK. It's clean.
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Response from Property: Thank you for your feedback! We're glad to hear that you found the place clean. If you have any other suggestions or comments, please feel free to let us know. We strive to improve and look forward to your next visit!
Guest User
Panorama Suite
Stayed in Jun 2022
Travel with friends
42 review
5.0/5
Outstanding
Posted on Jul 10, 2022
Although it is a bit old, everything is good. The room is big and the surrounding is very convenient
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Response from Property: Thank you for choosing to say at Nairobi Safari Club looking forward to hosting you in the future.
Guest User
Balcony Suite
Stayed in Jul 2022
Solo travellers
10 review
4.5/5
Great
Posted on Oct 25, 2022
The service is very attentive, the hotel is quite old
Original TextTranslated by Google
Response from Property: Good morning,Thank you for your feedback! We’re delighted to hear that you appreciated our attentive service. As one of Nairobi’s established hotels, we take pride in combining our classic charm with warm hospitality. We look forward to welcoming you back for another memorable stay!Warm regards,Latifa Kadzo