Lifeng Hotel (Raffles City Chongqing Hongyadong) Reviews

Room window offered with additional price room clean enough but smells not good

This is one of the worse hotels that I’ve ever stayed. I don’t usually leave a comment but this time I have decided to write a comment for the hotel so that you don’t be the unfortunate ones. I checked in on the 22nd Dec 23 and checked out on 24th Dec 23. The front desk staff is unfriendly and helpless. When I arrived at the hotel, I asked the front desk where the washroom is. Her reply was 2nd floor. I went to the second floor and there’s no signage to show where the washroom is and I couldn’t find it. Then, I asked one of the cleaners and her reply was there’s only washroom in the hotel room. Oh gosh, the cleaner didn’t even know there’s washroom available at the second floor. At the end, I found it. The elevator was under maintainance and I have to climb up the staircase to reach level 5. The staircase is dim and full of garbage. The room is spacious but it’s dim as well. Overall, I don’t enjoy my stay in this hotel.

The picture shown on trip.Com associated with the hotel is not a picture of the hotel. The hotel banner name is Lavande hotel which is different that the name provided on the checking voucher. In this area of town the street names are not very clear. Hence it can be quite difficult to find the hotel if you walk to the hotel from the subway and use the web picture and name provided.

Well located. Staff very nice and helpful.

Room with no windows smelt like hotpot

The staff was super friendly and very helpful. Thank you very much. Rooms are old and a bit run down. In theory the rooms are well equipment with all sorts of amenities, but that does not cover up the fact that the hotel needs to be renovated. Please be careful when choosing your room. There are rooms without window and rooms that have a window but face the backside of the hotel (hillside). Although there is a window, it goes into a cave with no daylight whatsoever. Choose a room that faces the road and the river, if you can.

Convenient location. Nice room.

Good location

Not good hotel

Facilities: This is the worst hotel I've stayed in! The room is small and unhygienic. I don't even dare to use the towels. I spent hundreds of dollars to stay in a guesthouse! It's completely different from the promotion. I won't talk about the sound insulation. It was noisy all night. Don't step into the pit

The hotel is in a good location. Turn left and walk for 10 minutes to Raffles. Turn right and walk along the river for 10 minutes to Hongyadong. Turn right and climb the slope in the alley to Chaotianmen subway station on Line 1. It is very close to Jiefangbei, Baixiangju and Huguang Guild Hall. Bai Yun at the front desk provided good service. Thumbs up

The room environment is in line with the price of this tourist city. The Lefeng brand is trustworthy. The front desk lady is very nice. She adjusted the room for me for a long time and was very patient. Thumbs up! It is still relatively soundproof, so even if you change to a windowless room, you won’t feel noisy. I suggest that friends who come to stay later should either choose a windowless room or a business room with a window. As for the geographical conditions, it is quite convenient because there is a Super Li Bench Noodles around. On the left, after passing the Mianhua Street Vegetable Market, there is the Qiansimen Bridge. On the right, Binjiang Road is a five-minute walk away from Chaotianmen and Raffles. The room is of a suitable size, and the cleaning aunt is also very quick. It really gives me a very good feeling!

The towels were placed directly under the wash basin, and the table was very dirty. When I took them out, there was dust and residue all over!

I often travel for business, and this is the most filthy, messy and bad Lavande I have ever stayed in. I originally booked a deluxe twin room, but when I booked it, there was no reminder that there was a wall outside the window. When I went in, I found that there was a wall outside the window. There was a pungent smell as soon as I entered the door. There was a musty smell. I asked to check out on the spot but was refused. They said I could only change rooms. I was asked to pay an additional 50 yuan to change rooms. The room I changed to might be a slightly better one in their hotel, but the environment was also worrying and it was indeed very dirty. It’s also very shabby, and I doubt the sheets have been changed. Just look at the pictures for yourselves! The accommodation experience is extremely poor, and the businessman deliberately fails to make any mistakes and deceives consumers! This is my first time typing so many words, please check in with caution!