Hakodate Onuma Tsuruga Resort EPUY Reviews

Very nice and beautiful hotel will come back at next year again❄️❄️❄️☃️☃️☃️❄️❄️❄️☃️☃️☃️❄️❄️❄️🌙🌙🌙🌙🌙🌙🌙

I spent more than 3,000 RMB to book a room with two breakfasts and two nights for one night. The next day after the booking was completed, the hotel sent an email to confirm whether there were any dietary restrictions. The reply was no, and I was told that I was going to the hotel to celebrate my birthday. I didn't expect the hotel to send gifts, but since I was having dinner in the hotel, at least I should put a birthday candle on the dessert, but there was nothing. The bread for dinner was served with olive oil. I asked the waiter if there was vinegar. One waiter didn't understand English, but the other one did, and served me a dish of rice vinegar for dipping dumplings. The hotel has a bakery, which is very unhygienic. Bread is placed outside for sale. The breakfast time is shown as 7-10 o'clock, but the waiter only gave me four dining time options, 7 o'clock/7:30/8 o'clock/8:30. Please, I'm going on vacation, not for military training. The quilt cover does not cover the quilt core at all, but a piece of cloth is wrapped between the quilt core and the bed sheet. When I woke up in the morning, the quilt core and the cloth were separated from each other. It felt so dirty, and my body was in direct contact with the quilt core. The front desk English is very poor, and you need to use a translator to communicate. The check-in time is not flexible. Under the premise of having a room, you can check in at 1:30, but you can only check in at 3 o'clock. After trying your best to communicate, the room key was given to me in advance. The hotel lobby bar provides free drinks from afternoon to evening, but there are no nuts/snacks. There is no paid single order. There are no restaurants in the wilderness nearby. The hotel staff suggested that I go to the hotel canteen to buy a bag of potato chips to eat. The hotel's bakery closes at 3 pm. In addition to the beautiful pier for taking photos, I really can't find any other reasons to stay in the hotel.

The hotel is still quite traditional and old-fashioned. There are not many rooms in the hotel. This time I stayed in a Japanese-style room with a private bath. The attitude of the hotel staff was very good.

The hotel has a classic European style and is quite tasteful. The front desk and restaurant staff provide first-class service! The room design is antique, the outdoor hot spring pool can be enjoyed at any time, and the lobby bar provides free drinks all day long. The most commendable thing is the standard of their restaurant. Whether it is breakfast or a specific dinner, it is not inferior to the best five-star hotel. Friends who go here must try it.

Facilities: There is an open-air hot spring, and the indoor hot spring needs to be booked in advance. Just free drinks, and there are small games, very relaxing vacation Sanitation: Very, very clean! Environment: Surrounded by Onuma Park, you can see the snow-capped mountains and clear lakes in the distance from the hotel, and the air is fresh and pleasant! Service: From picking us up at Hakodate Station to the hotel to sending us to Onuma Park for JR, every step is very attentive and thoughtful. We almost didn't take the luggage during the whole journey, and we even put a welcome mat when we got off the car. The breakfast and dinner are also very rich. It's a hot spring hotel, but the French food tastes really delicious. It is a feast for the tongue and the ultimate enjoyment of the taste buds!

【Hotel location】 The hotel is right at JR Onuma Park. After getting off the bus, turn left and make a U-turn. You have to go around the track to the opposite side. The actual distance is very close. 【Serve】 The service is top-notch. They came out to greet us in advance, helped push luggage, introduced the facilities inside the room, and confirmed breakfast and dinner times. Translation software will also be used where communication is unclear. After dinner, we wanted to go to the nearest convenience store, 7-11, and the staff specially drove us to this convenience store about 1km away. 【health】 I booked a room with a private bath. It was very clean. In addition to the towels and clothes in the room, the private bath room also had a complete set of supporting towels. 【facility】 The private bath is very clean and clear. There is also a video room next door with floor heating and a cute lazy sofa. It is a very pleasant travel memory!

As a chain brand, Heya Hotel really has beautiful scenery and outstanding catering! The scenery of Onuma Park is particularly peaceful! The transportation is also very convenient. There is one station on the Hokuto Railway. It takes 3.5 hours to reach Sapporo and 9 minutes to Shin-Hakodate Hokuto, so it is worth staying for one night! The French dinner is delicious, you must try it!

The service is unparalleled, the view is unparalleled, and the room has its own courtyard where the children had a great time playing in the snow. There are only a few JR buses stopping at Onuma Park Station. If you go to Hakodate to see the night view, you won’t be able to come back in time for dinner on the same day.

As expected of Heya, a Japanese luxury hotel chain, the service is really great. I was greeted at the station entrance on the day I checked in, and was driven to the train station when I left. The hotel’s hot springs are clean, and the breakfast and dinner are ritualistic and delicious. It’s great.

The room is comfortable and clean, the breakfast is rich and delicious, the snow scenery is charming, it is a good experience

The environment is beautiful, you can drink, read, and check your mobile phone in front of the crackling fireplace. A variety of tea, coffee, juice, beer, and red wine are free. Although the dinner is French cuisine, it incorporates fresh local ingredients, which is beautiful and delicious. The breakfast was originally thought to be a traditional Japanese breakfast, but it turned out to be a little surprise, eye-catching and nutritious. After soaking in the hot springs and going to breakfast in the morning, we passed by the front desk. The staff on duty offered to take photos for us. They were enthusiastic and kind. There was also the little girl who led us to the room. We met again at dinner. She always smiled sweetly and happily. She was very cute. The young man who served us at breakfast was also very attentive.

Service: I really need to praise the service. It was so good. After careful observation, there were actually not many people, very busy and very enthusiastic. When we arrived, the welcoming staff saw us from afar and came up to us. One person can drag two people in the snow. The suitcases were gone very quickly. When I left the store, the staff drove me to the station and helped bring the luggage to the platform. When I was eating in the restaurant, the service staff were also very warm and greeted me with a smile. Facilities: The double bed with outdoor soaking pool is great. You can take a dip anytime you want. Environment: Walking out of the bar area is a long trestle with beautiful scenery. Free drinks are available in the bar area from afternoon to evening. There is a fire and a full atmosphere.

The hotel is great. The private bath faces the snowy scenery. The hotel has direct access to Onuma Lake. The French and Japanese food for dinner and breakfast are delicious. I regret not staying one more day.

This hotel is really super invincible. I must stay there. The hotel has beautiful snow scenery and hot springs. I will definitely stay here again next time I go there. There is also a super beautiful snow scenery lake. It’s amazing. Breakfast and dinner are delicious.