Hakodate Onuma Tsuruga Resort EPUY

Hakodate Onuma Tsuruga Resort EPUY Reviews

Hakodate Onuma Tsuruga Resort EPUY

Onuma 85-9, Nanae Town, Kameda District, Hokkaido, 041-1354, JapanView Hotel Details
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga Resort EPUYHakodate Onuma Tsuruga Resort EPUYHakodate Onuma Tsuruga Resort EPUY
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Guest Reviews of Hakodate Onuma Tsuruga Resort EPUY

9.7/10
Amazing
97 review
Verified reviews
Location9.8
Amenities9.6
Service9.6
Cleanliness9.9
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All reviews(97)
Positive reviews(96)
Reviews with photos/video(49)
Friendly staff(37)
Relaxing hot springs(26)
Tasty dinner(19)
Classy environment(16)
Loved the view(15)
Convenient location(12)
Well designed(7)
Offers pick-up/drop-offs(5)
Negative reviews(1)
CH_W
King Room
Stayed in Nov 2024
Couples
3 review
9.0/10
Great
Posted on Dec 14, 2024
Wonderful experience for staying here. Good hotspring. Wonderful service and great hospitality.
Sweet cream
Twin Room With Open-air Hot Spring Bath
Stayed in Dec 2023
Travel with friends
72 review
10.0/10
Outstanding
Posted on Jan 18, 2024
Very nice and beautiful hotel will come back at next year again❄️❄️❄️☃️☃️☃️❄️❄️❄️☃️☃️☃️❄️❄️❄️🌙🌙🌙🌙🌙🌙🌙
6/10
Guest User
Twin Room
Stayed in Mar 2025
Couples
8 review
9.5/10
Amazing
Posted on May 10, 2025
I didn't stay in this hotel long enough. I couldn't check in before 3 o'clock on the first day, so I rented a broken bicycle from the hotel to ride around the lake. I also took a boat tour around Onuma Park. The 14-kilometer tour was very pleasant. Dinner is French cuisine at the hotel. We bathed in a private bath (there's no need to bathe in the private bath here, it's a small indoor room with nothing but privacy), and then we bathed in the outdoor bath, which was very good, because there were not many people in the hotel, so there weren't many people in the women's bath. My teammate said he was the only one on the men's side. The hotel is very clean and decorated in old money style. But our room was on the second floor, the room was not amazing, there was no view, but we were busy playing in Onuma Park and didn't stay in the room much, so it didn't matter. This hotel has a free lounge that serves some drinks and alcohol. You can drink until 9 o'clock and then go back to your room. We had breakfast overlooking the strange-shaped Komagatake. Apart from the lack of services, the hotel's facilities, location and food are really not enough. Friends who like quietness and the outdoors can stay for 2 days if time permits. You can contact the hotel in advance to arrange mountain climbing activities with a guide. Also, you don’t need to rent a bicycle at the hotel. If you walk to Onuma Park to rent one, you will have more choices. The hotel has very few bicycles. Before leaving, I bought some seasonal bread from the bakery and ate it on the Shinkansen. It tasted great.
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6/20
little crab
Twin Room With Open-air Hot Spring Bath
Stayed in Feb 2025
Solo travellers
44 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Great experience! Great experience! Impeccable experience! There is a private hot spring room where you can enjoy the snow and outdoor scenery. There are also free drinks and wine in the hotel lobby, which is great! The hotel also has snow bikes for rent. You can ride them to visit Onuma Park. It is so beautiful and relaxing!
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chi222222000
Twin Room With Open-air Hot Spring Bath
Stayed in Jan 2025
Couples
6 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The environment is very good, the food is impeccable, the private hot spring room is recommended, the surrounding border points and hotel facilities are all available, it is a good choice to go again, and a 2-3 day itinerary in the hotel and the surrounding area is highly recommended
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6/9
Huahuahuaxiaocha
Twin Room With Open-air Hot Spring Bath
Stayed in Jan 2025
Other
24 review
10.0/10
Outstanding
Posted on Feb 20, 2025
Facilities: quite comfortable Hygiene: good Environment: very good Service: very good The service is very good, the food is French, which I personally don't like, the room with hot spring is very comfortable, the view is good. It's nice to have a drink in the lounge area in the evening.
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Qingsongxiaoxiongbinggan
Executive Twin Room With Hot Spring Bath (Onsen)
Stayed in Dec 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Feb 15, 2025
I stayed in two rooms for two nights, one was an executive room and the other was an outdoor hot spring room. I personally prefer the outdoor hot spring room! It was really a blessing to soak in the hot spring in the snow. The environment of the breakfast room was beautiful! The dinner menus for the two days were different, and the dishes were made with great care! All the staff I met anywhere in the hotel would greet me very kindly! In short, it was great!
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6/10
RogerQ
Twin Room With Open-air Hot Spring Bath
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Be sure to book the one with meals! It's super cost-effective. The meal is amazing EPUY, a high-end French dinner: delicious, beautiful, and good for taking photos The hotel service environment is good. When I arrived in the afternoon, the waiter came out to greet me directly and took the luggage to the room. The private bath in the room was also very quiet and comfortable.
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6/17
masinlash
Twin Room With Open-air Hot Spring Bath
Stayed in Jan 2025
Couples
28 review
10.0/10
Outstanding
Posted on Apr 6, 2025
We encountered a snowstorm that only happens once every ten years in Hakodate. After getting off at Onuma Park Station, we dragged our suitcases about 200 meters in the snow and wind to reach the hotel. Every corner was so beautiful. Tsuruga's products must be top-notch.
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6/7
Guest User
Twin Room With Open-air Hot Spring Bath
Stayed in Jan 2025
Family
26 review
10.0/10
Outstanding
Posted on Feb 7, 2025
This is the most satisfying hotel on this trip. The location is excellent. It's about a seven or eight minute walk from JR Onuma Park Station. We were pulling our suitcases and looking for the way that day. An uncle from the hotel saw us and came to greet us. The hotel is inside the park. The service is very meticulous. The supplies in the room were introduced one by one, and they also found the right size of clothes and shoes for my husband and children. The private bath room I booked included dinner and breakfast. It was so comfortable to soak in the hot spring while looking at the snow scene. The dinner and breakfast were also delicious. I will go there again in the future
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Anonymous User
Twin Room With Open-air Hot Spring Bath
Stayed in Dec 2024
Family
29 review
10.0/10
Outstanding
Posted on Feb 4, 2025
The price including breakfast and dinner during the Chinese New Year is more than 5,000. I don't know if the dinner is Western food, which is average for Chinese stomachs. The breakfast is suitable. It is close to the attractions near the station. The private hot spring in the room is a bit disappointing. After soaking, the glass is fuzzy and you can't see the snow scene at all. So the ordinary room is enough. The service, hygiene and environment are all good.
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6/8
Guest User
King Room
Stayed in Nov 2024
Couples
11 review
9.5/10
Amazing
Posted on Dec 22, 2024
Let’s stay in a hotel in the forest of Hokkaido. Facilities: The resort hotel has complete facilities. It is recommended to book a hotel with two meals. You can soak in the hot springs, have a fire and drink tea in the bar. In December and January, there are also a wealth of ice activities that can be booked, which is very suitable for vacation. Environment: Located near Onuma Park, quiet and comfortable. The hotel has a wooden boardwalk leading to the lake, into a no-man's land in the ice and snow. Transportation: The hotel provides pick-up and drop-off from Hakodate Airport and Hakodate JR Station. You can also get off at JR Onuma Koen Station, which is a 5-minute walk away. Service: The service staff are very enthusiastic and can use translation software to assist communication.
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Guest User
King Room
Stayed in Nov 2024
Couples
17 review
10.0/10
Outstanding
Posted on Jan 21, 2025
The day we arrived at the hotel, it snowed heavily and was very beautiful. There was a special driver to pick us up. Although it was not possible, it took only 5 minutes. The service was still very good. There was a pier at the back door of the hotel, leading to the lake of Osaka Park. It was very beautiful. Next to it was Onuma Park. We walked around for half an hour and it was like being in a fairyland. The breakfast was a set meal, but the dinner was the highlight. The French meal was very delicious.
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Guest User
Twin Room With Open-air Hot Spring Bath
Stayed in Oct 2024
Solo travellers
8 review
10.0/10
Outstanding
Posted on Nov 30, 2024
Tsuruga is indeed From the food, aromatherapy music to the overall atmosphere, it exudes a kind of woody elegance, quiet, comfortable and tasteful style; After the breeze from Mt. Hakodate, the wood in the fireplace crackles, Having a few drinks in front of the fireplace, the slightly tipsy atmosphere from cold to warm in winter is very touching (alcohol is free before 9pm, and I had a few drinks before taking a bath [silly smile]) ♨️♨️The soup is beyond words, just look at the picture (the private bath and open-air hot spring in the room are both great) The service is very good, the staff is attentive and has a good attitude, and the hotel has a free airport drop-off service, which requires reservation. I went to the airport alone that day and was sent to me Very good experience [happy][happy][happy] [love][love][love][love][love][love]
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6/12
Isabeella225
Twin Room With Open-air Hot Spring Bath
Stayed in Nov 2024
Other
31 review
10.0/10
Outstanding
Posted on Dec 16, 2024
The room we booked was not big, with an outdoor hot spring, but it was also very comfortable. The front desk service was very good and made people feel comfortable. The scenery of Onuma Park next to it is very beautiful, but unfortunately we didn't have much time and only visited a little. There are very few tourists in this season, it is very quiet, and it is a place I would like to go again if I have the chance.
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