Tiancailinuo
May 22, 2025
First time using Ctrip. Service: Bad review!!!
Reason: I was woken up by the doorbell on the second morning of my stay. I looked at my phone and it was 9:04. I guessed it was room service. I could only complain in my heart that it was so early. . . . I turned around and thought about continuing to sleep for a while (Explanation: We are 3 girls living in a duplex. 2 friends went to have breakfast. I slept upstairs alone. I have insomnia and I can't sleep even more in a strange place, so I didn't have breakfast. I didn't have any plans in the morning, so I just wanted to sleep a little longer)
Key point: I was woken up by the doorbell. I was dressed and preparing to continue sleeping. The door upstairs was suddenly opened! Then I heard someone say "Are you still sleeping?" After saying this, he walked in directly, walked across the end of the bed, and went to the bathroom to clean up! ! ! ! ! (Explanation: You can see the picture below. The door of the second floor is opposite the toilet door. The way to the toilet is at the end of the bed)
May I ask: If you are sleeping and a stranger suddenly enters, what state will you be in! ! ! ! ! (I have insomnia so the lights in the room are all off and the curtains are drawn)
It was pitch black and he saw me sleeping and said something and then walked straight in! ! !
Handling: After waking up completely, I went to the front desk to complain. The manager gave a solution of "10% discount on the first day's accommodation fee" (whether this solution is sincere or not, you can judge for yourself)
I did not accept it, let alone make a fuss or make any requests, just saying "I will give a bad review on Ctrip, please don't bother me because of the bad review"
The above is the real experience of this stay. Bad review, blacklist this hotel!
Facilities: old (more than ten years old) The only advantage: geographical location
Original TextTranslation provided by Google