Gingko Lake Resort Hotel Villa

The environment is good, very quiet, the room is big, and the front desk service attitude is also very good. It's just that the smell of toilet water is a bit strong, and there are not enough sockets in the room. I will come again next time.

1. Let's talk about the advantages first. The scenery is beautiful. As a resort built 10 years ago, the lawns and green plants are well maintained. 2. The service level is poor. The only good review is for the front desk. The curtains in the bathroom of the original room were damaged, and they offered to help us change rooms. The other one is for the restaurant staff. The service level is very good, timely and enthusiastic. The quality of other personnel is not good. One is the shuttle bus driver. Is the hotel shuttle bus a bus? Is there a fixed parking platform? We stood at the annual card service center less than 20 meters away from the customer service center mentioned by the driver. We waved to him but no response. After we got on the bus, he blamed us and incited other passengers to say why we didn't wait for the next bus. Another one is the female staff member of the golf experience center. At that time, we had already checked out, and my friend arrived at the experience hall before us. The front desk forgot to write the deadline on the experience card. She immediately asked the guests to go to the hotel front desk to make up the date. My friend said at the time, why should the customers bear the internal mistakes of yours? Obviously, you can communicate internally, so she reluctantly called and confirmed with the front desk. After we arrived, we gave her our experience card, and we used the center of the table nearby. She just kept watching from the side, and I don't know what expression she had. If we affected your internal customers, you could have communicated with us at the beginning to move to the inner position and leave the central position to the golf center's own customers, instead of putting on a contemptuous look. I don't know where this inexplicable sense of superiority comes from? Is it the sense of superiority that you have finally left your hometown and landed in the provincial capital? In a word, such low-quality service level and personnel quality are not worthy of such a beautiful scenery!

The environment is beautiful, the air is good, and there is a breakfast restaurant next to it with a wide variety of food. The hotel staff are also very good.

Free upgrade to a villa room, also gave golf experience coupons (although did not use it due to lack of time), unlimited entry to the park for two consecutive days, free park shuttle bus.