Indigo Nanjing Garden Expo, an IHG Hotel

Indigo Nanjing Garden Expo, an IHG Hotel Reviews

Indigo Nanjing Garden Expo, an IHG Hotel

No. 8 Linxiu Road, Tangshan Street, Jiangning District, Jiangning District, Nanjing, Jiangsu, 211131, ChinaView Hotel Details
Indigo Nanjing Garden Expo, an IHG Hotel
Indigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG Hotel
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Guest Reviews of Indigo Nanjing Garden Expo, an IHG Hotel

9.6/10
Excellent
1575 review
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1575)
Positive reviews(1549)
Reviews with photos/video(701)
Perfect for kids(118)
Great swimming pool(100)
Offers pick-up/drop-offs(87)
Garden view(79)
Tasty dinner(30)
Excellent afternoon tea(25)
Has facilities for children(13)
Clean pool(13)
Negative reviews(26)
Summer 1
Boutique Twin Room
Stayed in May 2023
Family
5 review
5.5/10
Posted on Jun 24, 2023
The hotel is new therefore generally it’s clean. The swimming pool was small, and the cafe of the 2nd floor was too hot because they didn’t turn the air conditioner on.
Response from Property: Thank you for staying at Hotel Indigo Nanjing Garden Expo. We regret to see that this stay did not meet your expectations and apologize for the inconvenience. We apologize for the careful review and summary by the hotel team to avoid such incidents from happening again. Your feedback is invaluable to us as we are an opportunity to revisit our service standards, strengthen our daily maintenance and further train our staff. We look forward to seeing you again so that we have the opportunity to provide you with a high level of facilities and services and experience our progress. Vincent Chen, General Manager of Hotel Indigo Nanjing Garden Expo
Nishikant
Boutique Room - Garden-View (2 Beds)
Stayed in Jun 2022
Family
8 review
10.0/10
Outstanding
Posted on Jul 16, 2022
Excellent stay with family for one night. My check in was 3 pm but we arrived around 12 noon still they checked us in. They also allowed free stay and meals for my daughter, although my booking was for only two adults. The hospitality of all staff was very friendly and the food and rooms were great. I would definitely recommend this place as an exotic and friendly stay.
Response from Property: Dear guest, Thank you for choosing Hotel Indigo Nanjing Garden Expo and for taking the time to leave us this amazing review. This review really made our day. We'll pass along the kind words. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Vincent Chen
Anonymous User
1 King Bed Premium
Stayed in Apr 2025
Family
12 review
10.0/10
Outstanding
Posted on May 5, 2025
The hotel is very nice, with new facilities in the rooms and complete shuttle service, which makes it easy to connect to various scenic spots in the park. The service staff is warm and considerate, and the stay experience is very good.
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Xinbanhongloumeng
Boutique Double Room
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 5, 2025
The room was very clean, the service attitude was very satisfactory, and all needs were met. There was also a self-service coffee machine in the room, which was great. The environment inside the hotel was really good, very suitable for vacation and leisure. The service at the swimming pool was very thoughtful, and the staff were also very professional. The hotel also provided cars to various attractions. Overall, I felt very satisfied. I will choose Indigo again next time.
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Guest User
Boutique Room - Garden-View (2 Beds)
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 4, 2025
The environment is good, the sanitation is very clean, the staff is very enthusiastic, there is a shuttle bus to the play area, which is very convenient. The staff in the swimming pool and hot spring area are serious and responsible, and the children have a lot of fun.
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Guest User
1 King Bed Standard Mountain View
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 24, 2025
The balcony is large and the view is great. The restaurant is delicious and the service is very friendly. The hotel swimming pool and hot spring are connected, and the children have a lot of fun. In addition, the elevator is very unique, and miners' special chocolates are given.
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DanchaofanKK
Boutique Twin Room
Stayed in Mar 2025
Family
48 review
10.0/10
Outstanding
Posted on Apr 13, 2025
This time I went to the cross-country competition and stayed at Indigo. There is free parking, the room is very clean, the service is very good and enthusiastic, the hotel has a nice view, and the front desk also gave fruit when entering the store. Breakfast starts at 7 o'clock, and I eat a lot. The only drawback is that I don't know who rang the doorbell at more than 12 o'clock in the morning and I was woken up 😢
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6/7
Guest User
Deluxe Boutique Room - Courtyard-View (Double Bed)
Stayed in Mar 2025
Family
7 review
9.0/10
Great
Posted on Apr 6, 2025
The room is clean and tidy, the service is good, there is a shuttle bus to the Hug Park and the gate, the only drawback is that there are many steps on the way to the room, which is not very friendly to families with strollers
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Xiangtaozoudeshuijingqiu
Boutique Double Room
Stayed in Jan 2025
Other
7 review
9.0/10
Great
Posted on Feb 23, 2025
The hotel is located in a relatively secluded location in the park. It can be directly entered from Jinxiu Gate, and there is a special door for hotel guests. I received the QR code for admission in advance. Entering the park, the scenery is very good all the way to the hotel, with ground and underground parking lots. I booked afternoon tea in advance, which is very ceremonial. It is completely in the style of Indigo, very exquisite, and not only good-looking but also tastes good. The room is also very large, with a balcony and a bathtub. The facilities are very complete, and the first round of mini bar is also free. The mattress is moderately soft and hard, there is a capsule coffee machine in the room, the bathroom is equipped with a Dyson hair dryer, the toilet setting is also very user-friendly, and the shower room is very large. I went to the free one-way train sent by the hotel, took the cableway at my own expense, walked around the park, and returned to the hotel to soak in the hot springs for a while. The water quality is good and there are not many people. After the hot spring, I went to the second floor of the hotel for dinner. The taste is pretty good. There are different choices of Chinese and Western food, and you can also choose room delivery service. The breakfast on the second day was also very good, with many choices, fresh fruits, freshly squeezed juice is also very good, Nanjing-style vermicelli soup, etc. I sent a cake before leaving, which is very thoughtful. I will definitely come again. Contact for improvement The hotel lobby bar closed too early, and I wanted to have a drink in the evening. There were few entertainment activities in the evening, and I felt that some holiday activities that guests could choose from could be launched. The dinner tasted good, and it was not a pre-prepared dish, but the quantity was too small, and I really didn't feel full. The room smelled of smoke, which should be dealt with, or the guests' needs should be asked in advance.
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6/16
Guest User
Boutique Double Room
Stayed in Feb 2025
Couples
28 review
10.0/10
Outstanding
Posted on Apr 3, 2025
The room is large and very quiet at night. The bedding is also very good and the sleep is very comfortable. The hotel is decorated in an industrial style. The child is doing homework, so I contacted the front desk and a desk lamp was quickly delivered. The hair dryer is a Dyson, fixed on the wall, and can only be used in the bathroom. Breakfast is a la carte. The dishes are not as good as the Autograph in the Garden Expo Park. There are many charging stations in the parking lot. The gym and swimming pool are together. The facilities and night view are great.
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Anonymous User
Boutique Twin Room
Stayed in Feb 2025
Other
16 review
10.0/10
Outstanding
Posted on Mar 29, 2025
The hotel is in a very good location, in the Garden Expo Park, with beautiful scenery, fresh air, and new hotel facilities. The service attitude is very good, the duty manager Zhu Yusen, Wang Jing, Miss Wang at the front desk, and John at the fitness center are very serious and meticulous in their work! A very good stay experience.
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Guest User
1 King Bed Standard Mountain View
Stayed in Feb 2025
Family
12 review
10.0/10
Outstanding
Posted on Mar 9, 2025
The environment is beautiful. The Garden Expo Park itself is very suitable for taking children to play outdoors. The hug park, the small train and the small cable car are very enjoyable for children to play.
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빈스형제파파
Boutique Twin Room
Stayed in Jan 2025
Family
5 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The hotel was very nice overall, and I was satisfied with the facilities and the friendliness of the staff. The cleanliness was also very good overall, so I think I can recommend it to my friends.
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Guest User
1 King Bed Standard Mountain View
Stayed in Jan 2025
Travel with friends
7 review
9.0/10
Great
Posted on Feb 27, 2025
The room type was upgraded, the service was OK, I went there on a weekday, it was quiet with few people, industrial style, the environment was photogenic, I will wait until the weather gets warmer to take photos of flowers, the price is also acceptable.
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Huzhouchenbinbin
Boutique Double Room
Stayed in Jan 2025
Couples
13 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The room is clean and the front desk service is good. We were given a high floor in the back mountain, overlooking the garden, and it was very comfortable to lean on the balcony. The hot spring water is certified 40+ degrees, and it is very comfortable for shoulder strain. The restaurant needs to be improved. The dishes are not very fresh, and the oil of the artemisia is a bit black, maybe it is far from the city. Overall very good
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6/7